While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Purchased for company use for remote workers and does precisely what I need it to do. Will recommend!

Rated 5 out of 5 stars

This app works great for monitoring my two Windows computers. Support was quick in helping me dial in monitoring settings to make sure I wouldn’t miss anything. An iOS version would be really nice to... See more

Rated 1 out of 5 stars

Placed an online order with Spytech. Attempted to pay with PayPal twice. Customer support at their payment processor (PayPro) explained order was "delayed" because I had supposedly bought and retu... See more

Rated 1 out of 5 stars

I have worked in computers and server management for about 20yrs, I purchased (recommended by their sales team to buy it for a network instead of test version)to monitor engineers and sales persons in... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Spytech SpyAgent is a computer spy software program that can monitor your computer in total stealth, recording everything from keystrokes and chats, to emails, website, and application usage.


Contact info

3.4

Average

TrustScore 3.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Company took credit card info, didn't deliver product

Placed an online order with Spytech. Attempted to pay with PayPal twice. Customer support at their payment processor (PayPro) explained order was "delayed" because I had supposedly bought and returned a product of theirs about a year ago. Tried again with a credit card. Same thing. Bottom line, Spytech acquired PII on their website and processed payment without disclosing that they delay or decline orders based on a past return. I have never encountered nonsense like this in my life.

Referred matter to my attorney and we will file suit in my home state as well as attempt to engage the AGs in Minnesota (Spytech) and New York (PayPro's U.S. satellite location).

March 27, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid, Crap Software - Thieves wont give you a refund

The software(Spy Agent) just simple didn't work. I have been chasing them for over a month several emails asking them poiltely, please do give me a refund. They were quick to respond before i purchase the software, for any queries naturally to secure the sale. And then when i installed and spent several hours trying to configure, and i been in the IT industry over 20 years. I soon discovered, the software is terrible and simply doesnt work or deliver or live upto its claims, which leads me to beleive the reviews are fake and there is no way these guys are the best, because if they are what does the worst look like.

Long story short, typical scam - take your money they when you realise you were duped and bought a dud, you try and politely get a refund and they dont respond, like the other reviews below this.

They are conmen and scam artist, avoid like the plague - they will steal your money, they did mine a countless other people.

Avoid.

May 12, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

This is a terrible choice for spyware

This is a terrible choice for spyware. I needed to monitor a suicidal and handicapped relative on a computer in my own home and found the software did not work after several discreet reinstalls. After 5 days I began requesting a refund and was told no 5 times due to them wanting to be able to help me install it which would have exposed the tool I was hoping to install discreetly. After 10 days of asking for a refund and answering their questions I was told I would not receive a refund due to being outside the 15 day window for refunds. Scam. Totally.

April 21, 2020
Unprompted review
Rated 4 out of 5 stars

UPDATE - Software would not run

UPDATE- The owner of Spytech Software replied to my previous critical post and graciously offered a refund. Apparently during the process of troubleshooting the software, I was unknowingly redirected to another website which created confusion on my part. Regardless, I was not able to run the software but am satisfied with the outcome and the return of the funds. Thank you.

October 23, 2019
Unprompted review
Rated 1 out of 5 stars

Doesn't play well with Autocad and industry software, Tech Support is lacking

I have worked in computers and server management for about 20yrs, I purchased (recommended by their sales team to buy it for a network instead of test version)to monitor engineers and sales persons in the field. The software did not work well and did not report accurately for work times and other items, notified users about tips even though it was in stealth mode. The chat board support is lacking and english is not their primary language. The keep recommending child level check or uncheck the install boxes for ten days. Refunds are not offered for quickly dissatisfied customers.I recommend going elsewhere!

June 14, 2019
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look