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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, most reviewers were unhappy with their experience overall. Many people found the app did not work as advertised, failing to provide promised features like monitoring social media or real-time data. Customers frequently reported issues with the app's functionality, including it not collecting data, crashing, or requiring additional payments for basic features. The website was also criticized for being unclear and misleading about what was included in the initial purchase. A significant number of customers were dissatisfied with the refund process, often being offered only partial refunds or no refund at all, even when the service was unusable. Some people also mentioned billing discrepancies and rude customer service.

What people talk about most

Application

Customers express significant dissatisfaction with the app, citing it as non-user-friendly and often failing... See more

Refund

Consumers find refund experiences to be negative. Many reviewers report significant difficulties in obtaining... See more

User experience

Clients share ambiguous opinions on user experience. While some reviewers found the app easy to use and... See more

Payment

Reviewers highlight negative aspects of payment. Many customers report paying multiple times for services... See more

Website

Users describe negative interactions with the website, often finding it slow and unclear. Many reviewers... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Slow and slow to display, taught it would be reallisticat at all it was not liking how Splashin4 on Gmail. Com is making me track texts of my fiance without having any applications being installed on... See more

Rated 1 out of 5 stars

Terrible. It is not what is advertised, its nothing like the demo. You cant see whatsapp messages and you cant view the apps, it shows screenshots and not even accurate screenshots. I used it probably... See more

Rated 1 out of 5 stars

Their product was not as advertised on their website. I figured out 3 days after installing that it did not work at all, despite following all their directions. When trying to contact them via their e... See more


Company details

  1. Software Company

Written by the company

Spyx is the best phone tracker in the world. Support all iOS & Android devices. With Spyx, you can achieve parental control and employee survilance without them knowing. Never hesitate to choose Spyx with easy install, complete hidden, best price, protected data, 24/7 support.


Contact info

2.2

Poor

TrustScore 2 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SpyX lets me see who my son calls and…

SpyX lets me see who my son calls and texts, helping me feel sure he's talking to the right people.

April 21, 2024
Spyx logo

Reply from Spyx

Thank you for your affirmation! We look forward to the privilege of continuing to provide you with better service! If you have any suggestions, please contact us directly: service@spyx.com.

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Rated 1 out of 5 stars

Stay away

It didn't even work for the first 3 weeks after purchase. Than when it did work it would only show maybe 20 whatspp messages and not even the correct one same goes for messages on the messages from the phone app. Location history good luck with that this is the worst app and customer service ever they refused to refund me the first three weeks then they just ignored me completely....

April 19, 2024
Unprompted review
Spyx logo

Reply from Spyx

I have contacted you via email and can provide further assistance. Can you delete your comment?

Rated 3 out of 5 stars

I tried the app and immediately did not…

I tried the app and immediately did not work. No custumer service, so i had to cancel but they still didn't give me a refund and they also charged me twice i'm so pissed. i and my aunt had a discussion then she recommended me in using rayconsult@.gmail.com, private firm providing phone tracking services,. gave me all i wanted right from texts, call recording, mails, locations and all. if you are needing services like this i recommended them too. and you don't have to install anything on the targeted device everything you see is right from yours. great job

April 15, 2024
Unprompted review
Spyx logo

Reply from Spyx

This user did not have two transactions, only one three-month plan, and did not follow our instructions.

Rated 1 out of 5 stars

Scam!!! Liars

This site lead me to believe I didn't need the target phone but after paying I'm supposed to suddenly know the targets phone personal information. I thought all I needed was a name phone number of target phone. I instantly had to cancel my subscription and wasn't able to use the site at all for nothing. I couldn't get anyone live on the phone to walk me through anything. Tried Support and none available I submitted my refund request and now stated that there's rules for Refund when the company add it's you don't need the target phone!!!! SCam...Don't even attempt it. It's not worth it.

April 3, 2024
Unprompted review
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Rated 3 out of 5 stars

They’d require more than they stated to…

They’d require more than they stated to actually even give you any information. As someone who wanted a more guaranteed service this guys didn’t cut it out for me. Their response time was completely slow and not a great customer service. I actually appreciated and still enjoy using lotanwolf, his top notch viewing product made it absolutely easy for me viewing the important information that I desired ever since I went to them on lnstagram it’s been absolutely amazing experience for me. Do well to hit ‘em up.

April 5, 2024
Unprompted review
Spyx logo

Reply from Spyx

What is your registered account? If you have any questions, please contact us at support@spyx.com

Rated 1 out of 5 stars

BEWARE OF ANY SITE THAT HAS OBVIOUSLY…

BEWARE OF ANY SITE THAT HAS OBVIOUSLY FAKE REVIEWS POSTED BY THE COMPANY ITSELF. THIS IS A COMMON SOFTWARE SCAM WHERE THE COMPANY TARGETS DESPERATE PEOPLE WILLING TO SHELL OUT MONEY FOR WHAT THEY WANT. THEY PROVIDE A VERY BASIC INTERFACE THAT LEADS YOU ON TO THINK IT CAN DO AS CLAIMED ALL WHILE CHARGING YOU WITHOUT PERMISSION AND REFUSING REFUNDS. BEWARE OF THIS AND OTHER COMPANYS CLAIMING TO BE ABLE TO SPY ON PHONES ESPECIALLY WITHOUT THE ACTUAL DEVICE. I WAS RIPPED OFF THEN DID RESEARCH.

March 4, 2024
Unprompted review
Spyx logo

Reply from Spyx

What is your registered account? We did not find your corresponding account, please contact service@spyx.com

Rated 5 out of 5 stars

Testing makes it real and live’…

All I can say is am ready to test this spy x and find out how real and live one can get when it comes to unfaithfulness and u want to test someone’s loyalty! I can say it sounds like it does the job. So this is my first review I will be bk on my second review in a couple of days. Thanks for allowing me to try it and test it. To be continued

March 24, 2024
Unprompted review
Spyx logo

Reply from Spyx

Thank you for choosing Spyx. If you have any questions during use, you can send an email to service@spyx.com Our team will help you solve your problems

Rated 5 out of 5 stars

Simple setup

Setting up SpyX was a breeze, and I was able to start tracking my daughter's phone activities within minutes.

March 4, 2024
Spyx logo

Reply from Spyx

Thank you for your affirmation! We look forward to the privilege of continuing to provide you with better service! If you have any suggestions, please contact us directly: service@spyx.com.

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Rated 5 out of 5 stars

It really can spy WhatsApp

With SpyX, I can easily view all the WhatsApp chats on her phone.

March 4, 2024
Spyx logo

Reply from Spyx

Thank you for your affirmation! We look forward to the privilege of continuing to provide you with better service! If you have any suggestions, please contact us directly: service@spyx.com.

Rated 5 out of 5 stars

I've always had worry about getting…

I've always had worry about getting nabbed while monitoring his phone. However, after several months, and he's stull don't know this! This spy app is really undetectable!

March 2, 2024
Spyx logo

Reply from Spyx

Thank you for your affirmation! We look forward to the privilege of continuing to provide you with better service! If you have any suggestions, please contact us directly: service@spyx.com.

Rated 5 out of 5 stars

I can easily keep track of my son's…

I can easily keep track of my son's messages with this SMS monitoring feature, and ensure he is safe from any potential online risks.

March 1, 2024
Spyx logo

Reply from Spyx

Thank you for your affirmation! We look forward to the privilege of continuing to provide you with better service! If you have any suggestions, please contact us directly: service@spyx.com.

Rated 5 out of 5 stars

I love this parental control app

I've been using this parental monitoring app for a few months now! I especially appreciate the ability to set time limits on certain apps and websites.

February 28, 2024
Spyx logo

Reply from Spyx

Thank you for your affirmation! We look forward to the privilege of continuing to provide you with better service! If you have any suggestions, please contact us directly: service@spyx.com.

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Rated 1 out of 5 stars

Do not use this company

Do not use this company. It claims you do not need target phone to use application. It says try it now but they go ahead and charge you for a complete month. It’s a complete rip off. You have to have the phone, if you look at their questions and answer section you see that Information there when you should see that information at first. Will not refund money even though you have not been able to use service. Con artist for sure. Beware of this company and do not use them.

March 7, 2024
Unprompted review
Spyx logo

Reply from Spyx

What is your registered account? Our service is paid. If you encounter any problems during use, you can contact us at service@spyx.com

Rated 1 out of 5 stars

Avoid this company/app at all costs

Avoid this company/app at all costs. Misleading information to get you to install the app then take your money. It requires access to the target device but clearly advertises the fact that there is no need to access the target device. Very big con just to take your money DO NOT INSTALL THIS APP OR USE THIS COMPANY. con artists

March 7, 2024
Unprompted review
Spyx logo

Reply from Spyx

We also have cloud solutions that do not require the application to be installed on the target device, please contact support@spyx.com for assistance

Rated 5 out of 5 stars

A few months ago

A few months ago, my child went to school in another country, and I was worried about him being in a strange country, so I found this software and tried to use it. It is very convenient and allows me to check my child's situation remotely.

February 11, 2024
Spyx logo

Reply from Spyx

Thank you for your affirmation! We look forward to the privilege of continuing to provide you with better service! If you have any suggestions, please contact us directly: service@spyx.com.

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Rated 1 out of 5 stars

I have purchased just now the 1 month…

I have purchased just now the 1 month spyx

But untill now I'm stuck in verification.

When it reaches the term and conditions and I press I agree button it freezes there and bring me back to the beginning.

February 25, 2024
Unprompted review
Spyx logo

Reply from Spyx

What is your registered account? You can contact service@spyx.com for assistance

Rated 1 out of 5 stars

Could not get the software to work

Could not get the software to work. asked for technical help. Was asked to read the manual and try again. after several attempts I asked for help again and got the same answer. I asked for a refund three times. still have not received anything in response.

February 22, 2024
Unprompted review
Spyx logo

Reply from Spyx

Please describe your problem in detail and provide pictures so that we can better analyze and solve it : service@spyx.com

Rated 5 out of 5 stars

Great product great team

Great product great team

February 22, 2024
Unprompted review
Spyx logo

Reply from Spyx

Thank you for your affirmation! We look forward to the privilege of continuing to provide you with better service! If you have any suggestions, please contact us directly: service@spyx.com.

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