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(Also for squidmar-usa.com) Squidmars hobby tools - the tools Emil & Lukas use. Designed to match their painting style and techniques and focused on making the hobby more fun. Always designed to make painting more fun and accessible for everyone
Great experience, Had an issue with usps as per usual with usps but they helped me find out what was going on. Very attentive and very helpful customer service, they got back to me extremely quickly and updated me with resolutions. The airbrush also absolutely fantastic so far. highly recommend. I bought their paintset as well and it is wonderful. Overall an amazing experience and I highly recommend.
Very positive experience with Squidmar Miniatures customer support.
I had placed two separate orders within a short time and asked if it might be possible to combine them for shipping. Dennis from the sales team was quick to reply, very friendly, and clearly made the effort to check with the warehouse. Not only were the orders combined, but the extra shipping cost was refunded even though I had not specifically asked for that.
Lately I’ve had quite a few disappointing customer service experiences, so I think it’s only fair to also highlight when a company gets it right. Warm, helpful, efficient, and genuinely customer-friendly.
Very appreciated.
Reply from Squidmar Miniatures
Thanks bud, really appreciate you taking the effort!
I've ordered 3 sets so far from Squidmar, and will 100% be ordering from them again in the future. Their Vallejo sets are incredible to work with.
Truly excellent customer service too! Dennis has handled every aspect of my order and enquiries perfectly.
Reply from Squidmar Miniatures
Thanks man, I'm glad we got it all sorted to your satisfaction :D
Excellent products and truly exceptional customer service.
Very fast shipping, ordered Sunday and had my brushes at Wednesday, and the brushes are so good! Really good quality with a really nice tip.
I also really like the little note added where they tell how to start out by washing the brushes because of the cold and dry environment they may have been shipped in, and how to look out for you brushes, like how to clean, and not use it for specific types of paints.
Best regards
Svend Michael Ejsenhardt
Denmark
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