SRJWINDOWS Scotland Reviews 

1,372
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the installation team for arriving promptly, working with exceptional efficiency, protecting home flooring, and thoroughly cleaning up afterwards. Consumers also deeply appreciate the outstanding quality of the products, stating that the new installations are well worth the investment. A few other people also felt that returning to use the business multiple times highlights their consistently reliable service and trusted workmanship. Reviewers additionally noted the helpful showroom staff, informative sales discussions without any pressure, and smooth communication maintained from the initial visit through to final completion.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the prompt arrival of polite fitters who... See more

Staff

Reviewers mention positive feedback about staff, highlighting that engineers and installation teams arrive... See more

Quality

Consumers find quality to be positive, expressing satisfaction with sturdy products and professional... See more

Product

Customers consistently note positive experiences with product, highlighting the impressive variety of options... See more

User experience

Customers expressed great satisfaction regarding their user experience, highlighting a smooth, stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fitters arrived on time - remove and replace front door and back with French doors. Both fitters were pleasant, respectful and very efficient. Very tidy, removed all rubbish, swept and cleared workin... See more

Company replied

Rated 5 out of 5 stars

From start to finish we can’t fault the service. From Darren’s initial visit talking us through options for our windows and measuring up to the joiners fitting them we couldn’t have asked for a better... See more

Company replied

Rated 5 out of 5 stars

From visiting the showroom right through to completion everything went smoothly with no problems. On the installation date the fitting team turned up early after phoning to ask if it was ok. The guy... See more

Company replied

Rated 5 out of 5 stars

Having front windows replaced, guys arrived and got on with the work. They took care in how they approach the work protecting existing flooring anad cleaning up after. Minor repairs to plaster and sto... See more

Company replied


Company details

  1. Window Installation Service
  2. also in
  3. Conservatory Construction Contractor
  4. Door Supplier
  5. Double Glazing Installer
  6. Sunroom Contractor
  7. Window Supplier

Written by the company

Welcome to SRJ Windows - Fife & Lothian's premier supplier and installer of Double Glazed Windows, Doors, Sunrooms, Porches, Garden Rooms and Conservatories. We are a family run company who have helped tens of thousands of people enhance their homes with our attentive personal service. Established in 1992 and based in Rosyth ( 5 minutes from the Queensferry crossing, north side ) you are invited to visit our new showroom which showcases our extensive range of products. Every single detail of your installation is tailor made and hand finished to your requirements for the perfect fit. When you become an SRJ customer you automatically become part of a very loyal team who will look after your new investment during the 10 Year Guarantee period – and that's a promise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,372)

151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

What an excellent experience from star to finish! Kept fully informed everything ran to schedule all staff were very pleasant. We are delighted with the quality of the product. Thanks Team SRJ

August 14, 2026
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Reply from SRJWINDOWS Scotland

Thank you very much for your wonderful review! We're delighted you're so pleased with your new installation and the service from us.

Rated 5 out of 5 stars

Very professional

The team was professional all the way through the process from selecting the door with the sale tram to the team that came to install the door. Kept the work area clean and tidy and explained how to maintain the door. I had my windows fitted by Srjwindows 10 years ago and had no issues with them. That why I chosen them to install the front door.

July 29, 2026
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Reply from SRJWINDOWS Scotland

Thank you very much for choosing us again. We're delighted that you had a great experience, and we truly appreciate your continued trust in us.

Rated 5 out of 5 stars

5 star srj windows

From first survey to installation srj we're professional at every stage of the way now we have a beautiful door and window in the kitchen,highly recommend srj

May 27, 2026
Unprompted review
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Reply from SRJWINDOWS Scotland

Thank you very much for the nice words and recommendation.

Rated 5 out of 5 stars

All the staff were great, windows are awesome

All the staff were great, friendly and helpful. No mess left and the windows are perfect !

Thank you

June 4, 2026
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Reply from SRJWINDOWS Scotland

Thank you very much for your kind words. We're delighted you're pleased with the product and the service provided.

Rated 5 out of 5 stars

Great experience

All of the team were so friendly and helpful. The door is perfect and I had a great experience throughout the process. I will absolutely be using SRJ Windows again!

August 11, 2026
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Reply from SRJWINDOWS Scotland

Thanks for very much for the lovely feedback! We’re thrilled you had such a positive experience. We look forward to helping you again in the future!

Rated 5 out of 5 stars

Very friendly staff at the SRJ…

Very friendly staff at the SRJ showroom. Relaxed atmosphere but no hard sell. Jill provided us with a lot of useful info and some brochures to look through at our leisure.
We later asked for an appointment to get a costing to replace our front door. The appointment was a few days later and the salesman was very friendly and clear with what would and wouldn’t work with the space. We decided to go ahead and place an order and we’re happy with the price and the interest free option.
The fitting date was changed a couple of times but we were kept notified and the rescheduled dates made to suit our timetable.
Door fitters were friendly, clean workers and made a lovely job fitting the door.
My new door looks fabulous, particularly in the evening when our indoor lights highlight the beautiful glass panels. Delighted!!

August 12, 2026
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Reply from SRJWINDOWS Scotland

Thank you very much for your wonderful feedback. We're delighted that the team made the process so easy and enjoyable, from your first showroom visit through to installation. We're thrilled you love your new door and those beautiful glass panels.

Rated 5 out of 5 stars

The whole experience was 1st class from…

The whole experience was 1st class from start to finish. The installation went smoothly and the workmen were courteous and professional

August 10, 2026
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Reply from SRJWINDOWS Scotland

Thank you very much for your kind feedback. We're delighted you had a first-class experience from start to finish!

Rated 5 out of 5 stars

Staff were brilliant from start to…

Staff were brilliant from start to finish, quick and efficient, great finish and spotless husbandry

July 27, 2026
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Reply from SRJWINDOWS Scotland

Thank you for your kind words! We're delighted to hear you were happy with the service.

Rated 5 out of 5 stars

The guys turned up on time

The guys turned up on time, we're very polite, cleaned up at the back of them and gave good instructions on care and use. Im so happy with my new door. Would definitely use again

August 13, 2026
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Reply from SRJWINDOWS Scotland

Thank you for your lovely review! We're delighted you're so happy with your new door. I will make sure to pass your kind comments along to the team.

Rated 5 out of 5 stars

Quality,, Professional, No Dramas.

Good ,reliable installers ,and professional company. No dramas. Our door was fitted on time. workmanship and quality of finish was very good.

July 21, 2026
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Reply from SRJWINDOWS Scotland

Thank you so much for your nice words! We’re delighted you’re happy with the product, installation and our service.

Rated 5 out of 5 stars

Great service

Great service, easy installation. I'm happy with my new window

July 1, 2026
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Reply from SRJWINDOWS Scotland

Thank you very much!

Rated 5 out of 5 stars

First class tradesmen and a great team …

First class tradesmen and a great team everyone was extremely helpful with the installation of new doors no hard sales pressure very satisfied with the work carried out

July 2, 2026
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Reply from SRJWINDOWS Scotland

Thank you very much for your kind review. We're glad that you had such a positive experience.

Rated 5 out of 5 stars

2 windows and a door installed

2 windows and a door installed. The team knew what they were doing so started immediately and did a great job, completing the work in one day as planned and tidied up after themselves.

May 4, 2026
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Reply from SRJWINDOWS Scotland

We really appreciate your review! Glad to hear the fitting went smoothly.

Rated 5 out of 5 stars

Fast highly efficient friendly during…

Fast highly efficient friendly during purchase through installation would recommend to anyone.

July 23, 2026
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Reply from SRJWINDOWS Scotland

Thank you very much for your review and recommendation! We're delighted you had such a positive experience.

Rated 5 out of 5 stars

We had another great experience with…

We had another great experience with SRJ who fitted new sliding doors for us. This is now the third time we have used SRJ and we were really impressed with the service and product again! We would definitely continue to use them in future and recommend them.

June 8, 2026
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Reply from SRJWINDOWS Scotland

Thank you for your fantastic review! We're thrilled that you're pleased with both the product and service. Your loyalty means a lot to us, and we truly appreciate your continued support and recommendation!

Rated 5 out of 5 stars

Excellent service, quick and efficient

Very friendly and competent company, very good communication at every stage. Initial meeting with sales person was great, he was knowledgeable and chatty with no pressure. Definitely recommend

June 8, 2026
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Reply from SRJWINDOWS Scotland

Thank you very much for your lovely review! We're delighted to hear you had a great experience. We really appreciate your recommendation!

Rated 5 out of 5 stars

Superb service.

Superb service.
Door fantastic, tradesmen absolutely top drawer , so neat and tidy.
After care also superb with calls to check all good.
Highly highly recommend this company

May 28, 2026
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Reply from SRJWINDOWS Scotland

Thank you for your kind review! We're delighted you're happy with your new door and the service you received. Thanks for the recommendation!

Rated 5 out of 5 stars

From visiting the showroom right…

From visiting the showroom right through to completion everything went smoothly with no problems.
On the installation date the fitting team turned up early after phoning to ask if it was ok. The guys were very friendly and got on with the job, once completed they cleaned up after themselves and showed us how to look after and maintain the door.
We are more than happy with the service, quality of goods supplied and workmanship from SRJ and would not hesitate to use them again

July 23, 2026
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Reply from SRJWINDOWS Scotland

Thank you for your wonderful review! We're delighted you're so happy with the service, quality, and workmanship. I'll be sure to pass your kind comments on to the team.

Rated 5 out of 5 stars

All the staff are really professional

All the staff are really friendly, professional, polite, knowledgeable and helpful. The joiners were very efficient and tidied up afterwards

July 17, 2026
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Reply from SRJWINDOWS Scotland

Thank you so much for your kind words! We’re delighted you’re happy with the installation and our service.

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