Ssdpage Reviews 

SSDpage is now iBrain Inc. which took over their hosting services. When the company was SSDpage I had no problems with my website. Since the change in ownership my current problem was brought up July 28, 2023 and consist of my website not appearing on the web any longer. The only response I am getting brom iBrain Support is "the problem has been sent to the concerned party. So it has going on for almost 2 months now and I cannot get on my website. The support for this new company is just not user friendly and i will be asking for refunds of services I paid for.

I spent more time trying to get my website online than it took to make it. Every step of the way required a support ticket and waiting for a response that mostly didn't solve the problems. They never answer the phone or return calls, as far as I can tell. If you want to waste your time and throw away your money, look no further, these are the guys. Don't take my word. Try them out.

Recently bought website hosting service from SSD page and it is one of my worst ever experience. They dont reply to your mails for days even for small concern also. And the best thing is they dont have any chat facility for any of there services. For every small thing you have to write a mail and wait for fews days to get there response. Things which can be solved in mins also need to be waited yo get resolved because they dont have enough team members to look into queries. Such a pathetic service. Avoid guys of you dont want to get into trouble.

I don't like this company

They don't care about their customers and suspend websites for no reason.

Do not buy from ssdpage. Not recommended.

Account banned for non-payment of $0 invoice
Never responds to tickets or emails.
Servers cannot handle a single wordpress website.

I had a account with them and recently going to close it all down. They have the worst customer service, web hosting, and domain handling.

Also to put more power to their web hosting, I would suggest anyone to not take up on their offer. Because you will get harassed with phone calls and emails offering services for web design. I myself being a Multimedia designer, I didn't need their services.

Just getting into this after designing a page for someone with their templates. So far everything has been great! Customer Support responds anywhere from a few hours to 2 days. So far I haven't really had any problems and support has answered all my questions. Thanks for making me look good Sai!

This company is a joke! Stay away unless you want to have headaches! I own a small business, and it's taking a hit financially for not able to receive emails from my customers and clients, It's been 15 days since I requested support for my email accounts not function at all, and only If I knew to transfer my domain name to this company is going to cost me thousands of dollars, I wouldn’t bother to transfer my domain name which affects my company website and email account.

This support and this problem-solving process are ridiculous and ineffective! No chat support, no phone support, and email-only support?! It'is a joke! Every communication takes 2-4 days to get any response, and a response doesn't mean the problem is solved.

I am sure with other companies, a simple email problem probably only take a phone call or knowledgeable tech support to resolve, but with this company, it’s been 15 days, my email account is still not functioning properly

Stable and reliable hosting. Premium service add-on resulted in great customer support, with a response within 24 hours.

There is a variety of add-ons that you can choose from to enhance your hosting. Some are worth it, like the premium support one. Some are one-time payments; others are recurring. If you're on a lifetime plan, just make sure that you read the terms of the agreement, as cancelling recurring add-ons may result in the cancellation of your lifetime plan, so be extra sure you want to keep the recurring add-on permanently, otherwise I would stick to one-time add-ons.

In general, the experience I've had with SSDPage has been excellent and I would gladly recommend this hosting service.

We moved over from Wordpress and while there's always a learning curve between web builder systems, I found the system relatively easy once I understood the basics. Customer service was very helpful whenever I got stuck, including brief video tutorials using my own website which showed exactly what I needed to do. Well done!

I have been using SSDPage for a while now. I have lifetime hosting and everything is working great. Sai is starting a new adventure in web design ssdpage.design, which'll be shortly renamed to "Interactive9". I wish him the best

Timothy Sorsdahl
Ahayah.com
Ahayah.ca

Another positive result of Sai's good customer support was my decision to purchase additional hosting services from SSD. In addition to price, a major consideration for me on whether to engage service with a hosting/Internet services company is the level of customer support.

I want to know that if I need help to install or get my products working, there will be good and patient customer service available to me to guide me through. Sai provided that to me and I feel confident he will continue to do so with my new services.

After using SSDPage's hosting plan for over 4 months I can say that their servers are reliable (although I have a fairly low-traffic website), and the support is really good, although not the fastest. I've had a major problem recently that the support helped me solve and did so in a way that made me feel really valued as a customer.
The only issue I would list is the very small initial upload limit for Wordpress (it was 2Mb initially, however after talking to the support the upload limit was raised to what I requested without any additional charges).

I just started with SSDPage because of terrible Tech Support from my existing website builder/host. It is a little confusing to learn a new system but Sai has been more then helpful in getting me started. Not knowing Code it is difficult sometimes understanding the instructions the Knowledge Base offers, but keep at it and it will finally fall in place. Sai directs you to answers when your questions arise.

I just started with SSDPage a couple of months ago. I needed some help with my website and Sai is been very helpful. Thanks, Sai

Great experience, follow up and how to instruction very responsive. For a business owner who wants simple template then it’s good. I’m a student so this deal works out really well for me. I suggest getting the Cpanel add on for those learning web design and want more control. I bought a domain from them and thought it was instant. Just gotta wait. I emailed them to add my domain and a ticket was created right away. I had big doubt of where the site was hosted and maybe the response time was slow and I’m impressed. It was fast and I’m located north west America. I paid for the add-on cpanel but I didn’t get it right away.

I used SSDPage for a year but due to illness, I was unable to maintain my site so I opted to not renew but my time with the service and especially Sai was incredible.

A bit slow response at times but since they are in India and I am in Canada, there was a bit of lag due to time differences.

Every issue was resolved rapidly except for the initial setup which was a bit problematic (lack of experience on my part and some communication hiccups with my lack of experience).

All in all, a good experience, I would recommend them and tell you to be patient with support, they are doing the best they can.

Paul (Laurentides, QC, Canada)

Not the speediest response but very thorough. Pleased with outcome. Good value.

Server has not been up and running for 15 days and support is not willing to fix the issue!