SSLs.com Reviews 1,055

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive and affordable pricing of the certificates, often noting that they couldn't find lower prices elsewhere. Many people found the user experience to be easy and straightforward, with a quick process for obtaining certificates. The customer service and support team are frequently highlighted as excellent, providing helpful and prompt assistance, even guiding users through complex installations. However, some customers encountered issues with the website's functionality, particularly during the domain validation process or when trying to upload documents. A few reviewers also mentioned difficulties with the support system, such as inconsistent DNS entry checks or a lack of clarity regarding required information.

What people talk about most

Price

Customers express great satisfaction with the pricing, consistently highlighting the affordability and value.... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers highlight the ease of use,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising its efficiency, helpfulness, and... See more

Website

People report ambiguous experiences with the website. Some customers found the process of deploying SSL... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the cheap prices,... See more

Based on these reviews

Rated 5 out of 5 stars

There is a workflow to follow. Setting up of SSL is straight forwardly explained step by step. That was a wonderful guide for me like a newbie in this computer configuration. Not only that, servic... See more

Rated 5 out of 5 stars

Loved that there were step by step guides to help install the certificate. This was huge as I don't install certificate often. Minor critique: It seemed strange to have to use a 3rd party converter t... See more

Rated 5 out of 5 stars

Excellent support. I had no idea how to install it, but I've only been with them a short time and they've already installed my SSL certificate. Their service is very attentive; you'll definitely find... See more

Rated 5 out of 5 stars

Wish I would have found this place earlier. I was buying Godaddy ssls at a whopping $199!! But then on my last renewal godaddy was having problems and i couldnt get a new ssl installed. They made some... See more


Company details

  1. #7 of 10 best companies in Computer Security Service
  2. #20 of 21 best companies in Internet Shop

About SSLs.com

Written by the company

SSLs.com is committed to making the Internet a safer place, one affordable SSL certificate at a time. We believe that SSL is for everyone, whatever their technical knowledge, website size, or budget. SSLs.com first launched in 2009, and since then, we have issued more than 1.5 million certificates, helping over 260k customers secure their sites. We’re partnered with Sectigo (formerly Comodo CA), the world’s leading issuer of SSL certificates, so you can be sure that each SSL issued offers powerful encryption. Join us in our adventure to achieve a safe and open Internet by securing your site today.

Why SSLs.com?

Offering some of the lowest SSL prices around, our effortless activation and installation process makes website encryption easier than ever. With SSLs.com you can get your SSL certificate up and running in under a minute. You can even try before you buy for thirty days, no credit card required. And if anything goes wrong along the way, you’ll get fast and professional support 24/7/365.

Our products

SSLs.com offers a range of SSL types, from single-domain to multi-domain certificates, with a variety of validation levels. So, no matter your website type, you'll find the perfect SSL for your security needs.

SSL types:


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Loved the step by step guide per technology.

Loved that there were step by step guides to help install the certificate. This was huge as I don't install certificate often. Minor critique: It seemed strange to have to use a 3rd party converter to combine the key and the certificate into a pfx file but worked well. It would have been nice to have been able to decide what is the host technology (IIS 10 in my case) and directly have the correct file.

October 5, 2025
Rated 1 out of 5 stars

It's not tech support. It's more like support hose. LIke, highly ranked by the Garter Group.

I got support. It just wasn't technical. It had trouble handling more than 1 question at a time. It could not redirect when I wanted to restart on a different approach. It emitted incorrect information, and could not correct itself.

It claimed it was not AI. But it had ALL the hallmarks of a hallucinating AI stuck in a context loop. I could not make it understand that it was being inconsistent in the DNS entries it was asking to me make, and then checking a different DNS entry. Eventually I was able to get it to use a consistent DNS entry, but it never really apologized for being incorrect and acted like that issue was so long ago, why bring it up?

After that horror show, it tried to get me to BUY support to install the certificate. Like I'd let ChatGPT Beta 0.3 full access to a server I manage....

August 25, 2025
Unprompted review
SSLs.com logo

Reply from SSLs.com

Dear Greg,

Thank you for sharing your concerns with us.

We have checked your chat with our customer support representative. We would like to apologize for the level of support you encountered. Since we can't disclose information publicly, we sent an email to the address associated with your SSLs.com account and provided detailed explanations about your specific case.

Please remember that our Support Team is always glad to help you with any additional questions you have.

You are welcome to contact us back via the Live Chat (blue bubble at the bottom right corner on https://www.ssls.com/) or reply to the email we sent.

We are looking forward to hearing from you soon.

Rated 1 out of 5 stars

Frustrating Verification Process & Unhelpful Support

We could not get past the business verification process despite being a legitimate company with proper documentation. I appreciate a thorough and secure process, but this was unnecessarily rigid. Support responses felt templated and failed to address the specifics of our situation, leaving us unable to move forward. Disappointing experience.

August 6, 2025
SSLs.com logo

Reply from SSLs.com

Dear Tina,

Thank you for taking a moment and sharing your feedback with us. We appreciate your honesty.
Also, we are deeply sorry to hear that your experience with us brought you inconvenience and left a bitter impression.
To address your situation, please submit an email with the issue description to our email support@ssls.com, and the Support Team will do our best to help you.

Rated 5 out of 5 stars

Great customer service

Switching to a business account required more verification. Customer Service was able to walk me through the process. They had a fast response, researched the issues, pointed me to documentation, and helped me resolve my issues.

July 7, 2025
Rated 4 out of 5 stars

So far great product at great price

So far great product at great price. Only reason i did not give 5 stars is that i got some confusing emails after the purchase

July 31, 2025
SSLs.com logo

Reply from SSLs.com

Dear Hans,

Thank you for sharing your concerns with us.

To get more details, we sent an email to the address associated with your SSLs.com account.

Please remember that our Support Team is always glad to help you with any additional questions you have.

You are welcome to contact us back via the Live Chat (blue bubble at the bottom right corner on https://www.ssls.com/) or reply to the email we sent.

We are looking forward to hearing from you soon.

Rated 1 out of 5 stars

I did not get my product until now

I did not get my product until now, due to the excellent procedure

July 6, 2025
SSLs.com logo

Reply from SSLs.com

Dear Mohamed,

Thank you for sharing your concerns with us.

We have checked your case, and since we can't disclose information publicly, we sent an email to the address associated with your SSLs.com account and provided detailed explanations about the current status of your SSL certificate and instructions for the next steps.

Please remember that our Support Team is always glad to help you with any additional questions you have.

You are welcome to contact us back via the Live Chat (blue bubble at the bottom right corner on https://www.ssls.com/) or reply to the email we sent.

We are looking forward to hearing from you soon.

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