While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers had a great experience with this company. Customers are consistently delighted with the quality of the products, often describing them as beautiful, well-made, and luxurious, with many appreciating the craftsmanship and thoughtful design. The ordering process is frequently noted as easy, and the delivery service is praised for its speed, promptness, and secure, beautiful packaging, ensuring items arrive in perfect condition. Many find the products, especially the jewelry boxes, to be highly functional, providing excellent organization and storage solutions for their collections. However, some customers also noted issues with the delivery service, specifically with DHL, experiencing delays, cancellations, and rude drivers. A few other people also felt that some products, like certain bags, were unexpectedly heavy even when empty, or had quality concerns such as frayed stitching, ink marks, or peeling materials.

What people talk about most

Product

Consumers generally express satisfaction with the product, often highlighting the beautiful design, high... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful craftsmanship,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the promptness and... See more

Order

Customers had positive experiences with order, praising the ease of online ordering, good communication, and... See more

User experience

Users describe positive interactions with user experience, often finding it smooth and reassuring, with many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Stackers & ordered an extra layer. DHL handled the delivery but inexplicably cancelled it on the day saying my address was incomplete. This was at 6pm. I had to rebook the delivery to the exact... See more

Rated 4 out of 5 stars

I bought two stacking jewellery boxes for my granddaughter for Christmas. I’m sure she’ll be delighted with them. My only issue was the actual delivery from DHL. The driver was rather rude and woul... See more

Rated 5 out of 5 stars

Ordered the small travel jewellery case as a going away gift for my daughter. Unfortunately when it arrived it was faulty. Took a photo and contacted Stackers, my email was dealt with promptly and a r... See more

Rated 5 out of 5 stars

The item is beautiful and just as pictured, definitely does what I need by neatly organising all jewellery. Item arrived quickly and packaged nicely so no damage, which today can be rare. Will defin... See more


Company details

  1. Shopping & Fashion

Written by the company

Stackers reinvented the jewellery box allowing you to create your own. Both beautiful and flexible, as your collection grows so can your jewellery box, simply add another layer.


Contact info

4.2

Great

TrustScore 4 out of 5

579 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 64% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Beautiful products

Beautiful products, really well made. This is my first bag and I am impressed but getting used to all the different pockets is fun ! I have a 5 layer jewellery box that my husband started for Christmas and birthdays and it is just wonderful

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic!

These were just what I needed to organise my vast jewellery collection! I can find everything now, whereas before I had boxes all over the place. Definitely recommend. I chose drawers rather than layers and they are perfect

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Weekend bag

excellent delivery time. Bag looks lovely and is great overall. I would agree with comments about it being heavy even when empty. Not so that you cannot lift it but definitely heavier than any other bags I own so be careful if you struggle with this as I do!
Bit fiddly getting clothes on hanger inside the suit carrier part and they definitely get creased but guess this will get easier as more practice. The thing I do not like is the fact you have to empty whole contents of bag to get the clothes out of this part of the bag but cant see how stackers would get around that. Looks stylish and certainly big enough to get all your kit in for a few days aways which is what the name suggests! I had the taupe colour which is lovely.

July 2, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

Heavy

Heavy. Not sure if I would take it on holiday due to the weight. Looks nice. Not as practical as it’s shown in the videos

June 26, 2025
Unprompted review
Rated 4 out of 5 stars

Delivery problem

I love Stackers & ordered an extra layer. DHL handled the delivery but inexplicably cancelled it on the day saying my address was incomplete. This was at 6pm. I had to rebook the delivery to the exact same address which meant a further 2day delay. The person at Stackers was very helpful but also puzzled at the 'incomplete address' message. I think the driver just wanted to go home! Anyway,once I got it I was very happy with my jewellery layer!

June 16, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

Ordered the large raffia bag,it has…

Ordered the large raffia bag,it has pleanty of compartments,useful card,purse and mirror. Worried the bottom of the bag could become damaged as their are no feet on the bottom,when paying £100 i think this should be a must. Also ordered the small cross body bag which comes with extra items. Overall 😊 with the products.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Delighted!

I absolutely love my new Stackers jewellery box. Even better than expected. Very good quality and room for all my good jewellery and also a spacious section for costume jewellery - perfect 🤩 Also packaging and delivery excellent 👌

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Jewellery pod

I ordered a Jewellery pod in sage green for my new bedside table it is bigger than I expected but it will be fine there is plenty of room inside & will hold the jewellery I want it for .The colour is absolutely fabulous and I it appears to be well made & came well packaged.
The service is second to non from ordering to delivery .
Well done everyone.👏🏻👏🏻

June 24, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

Great bag, but missing a vital detail.

The new raffia bag is lovely, it's now become my travel and working bag. The pockets and sections are ample, the only thing that disappointed me was that it's a £100 bag with a very soft and easily damageable bottom, yet no bag feet have been put on? I think when paying that much for a bag that should be a must.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

50th birthday present

I have not opened it yet as it is a 50th birthday present for end of July. It was so beautifully wrapped that we would never have been able to wrap it again like it had been wrapped.
Hope it is OK and not been damaged but obviously will let you know if anything is wrong.
Regards Michael.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Love my Stackers

Love my Stackers, have reworked my jewelry boxes to all drawers, so easy to find everything now, reused my accessory layers for my husbands cologne and watches. Both happy now.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Could not be happier.....

I've bought two full jewellery boxes,several earring holders and two charm bars this year. All were delivered promptly and very securely packaged. The quality and finish is second to none and I could not be happier. The price is very reasonable for such lovely items and it's good to have such a wide range of layouts to suit every need. Highly recommended.

June 20, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience

I ordered a travel jewellery box for my husband for Father's day as he has quite a lot of jewellery and we go away quite a lot. It was sent very quickly, arrived well packaged and in perfect condition. My husband is delighted with his travel jewellery box. It is very good quality and big enough to store all that he needs to go away for a few weeks each time. There are lots of compartments but you are able to remove some of the dividers to make for bigger compartments. Overall, delighted with my purchase and would definitely recommend both the jewellery box, and Stackers as a reliable company.

June 9, 2025
Unprompted review
Rated 2 out of 5 stars

Poor quality and functional dog walking bag

Disappointed with the dog walking bag. Not sure it was tested by a dog walker before marketing. Quite narrow with limited space in the main part of the bag and definitely not enough room for a frisbee as pictured. The water bottle and hand gel attachments are very useful but the dog treat attachment is inadequate. Far too small and the opening awkward. Finally, the hole punch used to attach the logo badge pinned on the front pocket is visible.

June 16, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look