I needed a rear and front left indicator plus a throttle cable and handlebar switch after my bike was damaged due to attempted theft. The website and help was really good, I received an email before m... See more
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Ordered several times from Stag Motorcycles as no one else seems to stock the range of Talaria spares these people do, never had an issue and the parts arrive within a couple of days. I highly recomm... See more
Company replied
I bought a Sur Ron road legal and the customer service from Steve. Rebecca (admin) & Bryn (delivery) was excellent I will be using stag Motorcycles again for any new motorcycles or parts I need. Than... See more
Company replied
Mithering for a rating. I was asked to rate this company's service before the tyre had even landed. Pretty spammy behaviour. They then pathetically cancelled my second order because I left them this p... See more
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Company details
Written by the company
Stag Motorcycles, Sur-Ron UK, Sur-ron, Light bee, Firefly, , Sur-ron UK, UK, Electric Bike, Electric Mountain bike LMX Bikes
Contact info
Unit 37, Unity House, Greenham business park., RG196HW, Thatcham, United Kingdom
- 01635741571
- steve@stagmotorcycles.co.uk
- stagmotorcycles.co.uk
4.5
Excellent
288 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Fantastic customer service ,friendly &…
Fantastic customer service ,friendly & super fast delivery. Highly recommended
April 30, 2024
Reply from Stag Motorcycles Limited
Thank you Clive
The response was very prompt
The response was very prompt! I got my order within a week to Maui, Hi
Will definitely order more parts from Stag!
February 27, 2024
Reply from Stag Motorcycles Limited
Thank you Kevin. the DHL courier service to HI has always been good, I will pass on your comments.
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Rude
Rude, and scammed me out of 100S , told me it's my problem, Would not trust or buy here again , currently using gov.uk to recover funds from them
February 1, 2024
Reply from Stag Motorcycles Limited
Ollie,
Thank you for bringing this to our attention. We understand your frustration with the delivery of your order. We apologise for any inconvenience caused.
Upon investigating your case, we found that your order was promptly dispatched to the address provided. However, it seems there have been difficulties with the delivery process as the courier has made three attempts without success. We've made concerted efforts to rectify this, including contacting DHL multiple times to resolve the issue.
We want to assure you that your order has not been mishandled or scammed. It is currently in the possession of DHL, who are diligently attempting to deliver it to you. We've also tried to locate your address using various means, including Google Maps, but have been unsuccessful.
We understand the importance of your order and are committed to ensuring its safe delivery to you. We encourage you to track your parcel using the provided link for real-time updates on its status. Additionally, if there are any further steps we can take to assist you, please don't hesitate to let us know.
Thank you for your patience and understanding.
Edit: Delivered 15:18 Local time
Really happy with my purchase well made…
Really happy with my purchase well made and look gd and feel loads better then the stock ones. Speedy delivery too 👍
February 1, 2024
Excellent thanks 👍
January 10, 2024
Very good customer service
January 5, 2024
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Very good customer service and professional
Had a little issue with ordering something (which happens) but these guys sorted it straight out ! Good customer service and professional
January 3, 2024
Excellent service
January 2, 2024
Best service I have received
Best service I have received. I the motorcycle trade by miles Steve knows the industry inside out and was so. Help full Will certainly be using stag every time we need parts or bikes
December 17, 2023
Quick & easy
Ordered on Thursday and received it on Friday! Great service & quality product.
November 30, 2023
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Faster delivery than prime 👍
Order a couple of things from stag and wow !!!
Quicker than Amazon prime for delivery 🚚 📦
10/10 will definitely recommend and purchase from then again !
November 28, 2023
Really quick delivery
November 27, 2023
Good service nice staff
November 10, 2023
Great as always
November 1, 2023
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Fantastic service from stag motorcycles…
Fantastic service from stag motorcycles as always fast delivery highly recommended
November 2, 2023
Excellent service and great value and…
Excellent service and great value and quality excellent product and great service thanks Rob
October 30, 2023
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