Staingard Reviews 

1,269
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Technician who came was 1st class from start to finish. Explaining everything and job he done was fantastic. polite. On time carrying out job with care highly recommend this company. absolute amazing... See more

Rated 1 out of 5 stars

Terrible company There So called technician has left a 15x19inch water stain on my mattress And because I would not let any so called technician wet my mattress through again my official compla... See more

Rated 5 out of 5 stars

I give this company a 5 star as I found Ben the service cleaner as being polite, friendly, professional in his duties and respectful. He carried out a service clean on my brand new carpet that I'd r... See more

Rated 5 out of 5 stars

Arrived as stated on phone call Did job quickly and efficiently and answered our questions The replacement seat cover fitted well and blended exactly with the sofa Only criticism would be had to wa... See more

Company details

  1. Home & Garden

Information provided by various external sources

Staingard is widely acknowledged as the leader in the supply of the best products for the protection, cleaning, repair and care of all furniture types including Leather and Fabric Upholstery, Carpets, Wood and Glass furniture and beds. With technicians strategically located all over the UK we are able to a provide fast and effective customer response to delivering a professional on-site furniture repair service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.4

All reviews

(1,269)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service!

I've made two claims with Staingard and both have been very easy to submit and I've received very good service from their technicians. My sofa stains (one car sick and the other bike grease) have been removed seamlessly both times and the staff are very friendly

September 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent experience

Excellent experience! I had mislaid my Certificate of Insurance but this was solved instantly by Staingard who then recommended making a claim to solve my problem. Highly recommended!

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

I give this company a 5 star as I found…

I give this company a 5 star as I found Ben the service cleaner as being polite, friendly, professional in his duties and respectful. He carried out a service clean on my brand new carpet that I'd recently accidentally spilt tea on. Just now waiting for my carpet to dry. Apart from that I didn't find the admin team very warm and friendly. A bit frosty mannered.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I was happy with the process to book a repair and the speed, efficiency and friendliness of the technician who came to our home

August 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Exceptional service

Quick response, great communication, short lead time and repair carried out on inspection. I was expecting an assessment and then to have to rebook for repair but done on the day. Very efficient!! Technician was also very good, rang to let me know when on the way and informative with repair.

July 11, 2024
Unprompted review

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