Excellent customer services via Natalie who contacted me to query the details of an order and offered advice plus excellent follow up service. Very pleased with the quality of the parts ordered, in f... See more
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Almost everything has fitted well, we changed the newel posts to allow the handrail ends to fix nicely. Our only problem was that the top and bottom rails were different lengths which we didn’t reali... See more
Company replied
After 35 years on the tools as a professional joiner, I can't believe I'd never found these guys before. It was only a chance Google search for oddball 70mm newel posts and associated components that... See more
Company replied
Great service from the family team at Stairbits! They were really helpful with my order and gave excellent advice. The staircase has turned out well—there were a few design issues, but that wasn’t d... See more
Company replied
Company details
Written by the company
High quality and affordable stair parts manufactured in our factory. We do everything we can to ensure your project goes smoothly and finishes on time.
Contact info
Richman Uk Ltd, 37-39 Second Avenue, Bluebridge Industrial Estate, CO9 2SU, Halstead, United Kingdom
- 01787475456
- sales@stairbits.com
- stairbits.com
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Reply from Stairbits
Thanks for taking the time to review
Five Star Service!
Five Star Service!
Stairbits have been great throughout in my dealings with them. Very understanding and meticulous. Thanks very much.
August 15, 2022
Reply from Stairbits
Thanks for taking the time to review, happy to help
Reply from Stairbits
Thank you for taking the time to review.
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A positive experience
This business has a good range of newel caps, they had a style we liked. The order came quickly, it was very well packaged and communication from the company re delivery date was effective. The quality of the newel cap was very good. A positive experience, we’re very happy. Thank you.
August 7, 2022
Reply from Stairbits
Thank you for taking the time to review, glad we could help.
Exactly what I wanted
Product arrived quickly and very well packed.
Did not expect to find the style I needed as a replacement but the range is phenomenal.
August 7, 2022
Reply from Stairbits
Thank you for taking the time to review, glad we could help.
Stairway to heaven!
Great communication from order to delivery.
Kept me updated with the progress of my order. Ordered and delivered within a week, fantastic service and would definitely order from this Company again.
August 5, 2022
Reply from Stairbits
Thank you for taking the time to review, love the title.
excellent family business
excellent family business, quick efficient and reliable. good quality products I would highly recommend
August 5, 2022
Reply from Stairbits
Thank you for taking the time to review.
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Great all round service
Great product, good price, great communication and very well packaged, can’t fault the service at all.
August 4, 2022
Reply from Stairbits
Thank you for taking the time to review, very much appreciated.
Excellent customer service nothing is…
Excellent customer service nothing is too much trouble and the staff are truly amazing they have time for you.
Will use them every time and you should to.
All the best for the future
G
July 18, 2022
Unprompted review
Reply from Stairbits
Thanks for taking the time to review, always happy to help
Brilliant service and products
Brilliant service and products, they went out of there way to speed up delivery which was very much appreciated.
July 18, 2022
Reply from Stairbits
Thanks for taking the time to review, glad we could help
Reply from Stairbits
Thanks for the review, so glad you are happy
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Highly recommended
Great service. Top quality stair handrail I ordered, packed well and delivered when they said they would. Can’t ask for any more from a company.
July 8, 2022
Reply from Stairbits
Thank you for the great review
Reply from Stairbits
thanks for the review, happy to help
Reply from Stairbits
thanks for the review
Reply from Stairbits
thank you for the great review.
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Can’t fault it at all.
Can’t fault it at all.
Saw what was wanted.
Ordered it.
It was delivered.
Job done ❤️
July 3, 2022
Reply from Stairbits
Thank you for the review, glad we could help.
Reply from Stairbits
thanks for the review, happy to help
Great service
Great service - I made a mistake on the order but this was highlighted and dealt with efficiently. Parts arrived next day. Would use again
June 14, 2022
Reply from Stairbits
Thanks for the review, happy to help
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