The customer service at Stan Store is outstanding. When I first signed up, there were so many things I didn't understand, and Stan's team helped me out with patience. They replied extremely fast, ofte... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing app and truly fantastic customer experience. I spoke with Charlie and Sidney in the support team, they answered so quickly and were so helpful with sorting a payout issue I had due to a change... See more
Company replied
Stan has been solid for my business since I started using it. Although there have been some glitches in some products and pages on the user's end, everything has been smooth. I would be happy if... See more
Company replied
James was honestly amazing. I reached out because I’d accidentally initiated a cash out and was a bit stressed about it, but he handled everything so smoothly from start to finish. He was really frie... See more
Company replied
Company details
- #25 of 342 best companies in Software Company
Written by the company
Stan is the ‘Shopify for Content Creators’, empowering anyone to make a living working for themselves on the internet. We're not just a link in bio site, with our all-in-one store you'll have the ability to sell digital products, offer group and coaching calls, sell recurring memberships and much more! Everyday, thousands of the Internet's biggest Creators, use Stan to build their "all-in-one" Creator Store and run their Creator Business so that they can work for themselves, doing what they love.
Contact info
United States
- friends@stanwith.me
- stan.store
4.8
Excellent
2K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stan store is always very quick to…
Stan store is always very quick to replay back with questions I have and trouble shooing my membership. I am so thankful to them.
March 24, 2026
Unprompted review
Reply from Stan
Hi Yolanda, yay - I'm SO thrilled you feel this way! Thank you for sharing 🥰
Swift and Kind Customer Service at Stan
I've consistently had a great experience with Stan Store. On this day in particular, I URGENTLY needed documents from them in order to file my taxes. I had very low expectations that I'd get the assistance I needed in a timely manner. Just moments after my request, a representative by the name of Sidney responded with all the docs I needed along with a kind message. I'm grateful for this service.
March 24, 2026
Unprompted review
Reply from Stan
Hi Eugene, thank you for sharing your experience here 💜 It's amazing to hear that Sidney could jump in quickly and get you everything you needed right on time - she's an absolute gem!
Amazing customer service & design
Amazing customer service, great looking and functioning shop. Highly recommend!
March 23, 2026
Unprompted review
Reply from Stan
Thank you so much for sharing 💜 I'm delighted to hear that you’re enjoying both the look and functionality of your Stan Store!
Manulea with Stan Store had the best…
Manulea with Stan Store had the best customer service!! Helped me solve a delivery issue for my new client in record time, and I especially appreciated the guided video they sent to walk me through the steps, it was so helpful! Professional, kind, and incredibly fast. I am beyond grateful. Highly recommend Stan to any creator looking to automate their business!
March 22, 2026
Unprompted review
Reply from Stan
Hi Candace, thank you so much for sharing 💜 I’ll make sure Manulea sees your kind words! I'm happy to hear she could resolve things quickly and that the step-by-step video was helpful.
Great and fast support
Great and fast support. Felt looked after! Well done!
March 22, 2026
Unprompted review
Reply from Stan
Yay - I'm delighted you feel this way 🥰 Thank you for sharing!
A+ customer service
I reached out because I didn’t know how to cash out. I expected it to be a two or three day process of going back and forth with somebody who didn’t understand my problem. I was pleasantly surprised! I sent my email at 6:23 am and received a response at 6:39 am with the answer to my problem. Christie was very thorough and knew exactly what my problem was and how to resolve it. Bonus points, she didn’t make me feel stupid for not knowing what to do. Customer service is an A+!
March 23, 2026
Unprompted review
Reply from Stan
Hi Tiffany, I'm thrilled Christie was able to jump in quickly, provide clear guidance, and make you feel supported - she really is the best! Thank you for sharing 💜
Stan support team has been absolutely…
Stan support team has been absolutely amazing. I have had a few issues with being able to take payments. I reached out to Stan for support and their team was very quick in responding. They seem to truly care that not only you as the business are happy but that your customers are also happy and taken care of. They are an example of how every company should hold to the highest standards. A true example of excellence for sure. Thank you to the whole team at Stan. I appreciate you and how quickly and efficient you have been
March 22, 2026
Reply from Stan
Hi Mary, thank you for sharing your experience 💜 I'm SO glad our team could support you quickly and make sure both you and your customers felt taken care of. I really appreciate you recognizing the team’s effort — it means a lot!
From Hesitation to Total Business Transformation!
I hesitated for a long time because I wasn't sure if the investment would pay off, but I am so glad I finally took the leap. I’ve always believed in the philosophy "if you build it, they will come," and this platform gave me the tools to finally build it right.
It is incredibly easy to set up and aesthetically pleasing. Creating new services or digital downloads is seamless, but the real game-changer for me was the appointment feature. It gave me the confidence to finally offer consultations—something I’d never even considered before. Now, I can simply send my clients a link to schedule time with me. It’s been a total godsend.
The templates are so professional that my family is constantly impressed by the quality of my store and products; they think I’m a design genius, but the credit really goes to the lovely Stan templates! Seeing what others had created inspired me, and now I realized how accessible it is for everyone.
This platform has inspired me to expand into more automated sales and passive income. I’ll never go back—it has truly empowered me to grow my business in ways I didn't think were possible.
March 22, 2026
Reply from Stan
Hi Gayle, hearing that Stan’s features empowered you to explore new income streams is inspiring. Thank you for sharing your journey and excitement! 🎉
Reply from Stan
Thank you for sharing your experience, Cliente! 💜
Best service I ever had!
I had some issues with making my Stan account. I talked to Jessica, and she gave me so much help! She explained so well and even made a video on how I was gonna do it! I have never got this good service before! 💜
March 19, 2026
Unprompted review
Reply from Stan
Hi Maria, it’s great to hear Jessica’s patience and personalized help made such a difference. Thank you for your feedback! 🫶
The term are really helpful
The term are really helpful, they help me sort out all the challenges that I’m having with my STAN. Thank you once again term
March 22, 2026
Unprompted review
Reply from Stan
Hi Asagun, thrilled to know that the team’s support made a difference in resolving your concerns. Your feedback truly uplifts us — thank you! 🙌
Great customer support
Great customer support! James was very helpful, patient, and quick to respond. He guided me step by step and helped me recover access to my account. I really appreciate the assistance. Highly recommend!
March 21, 2026
Unprompted review
Reply from Stan
Hi Evelyn, thank you for recognizing James’s efforts in guiding you through account recovery. I really appreciate your recommendation and trust! 💜
Reply from Stan
I'm glad to hear that, Yasmine! 😊
Great customer service
Both Sidney and Bradley had been extremely responsive and helpful to my inquiries about a payment that I could not locate in my business Paypal account (turned out the creator for the product use a name for the transaction that I cannot identify). Usually would not know how great a company's service is until there was an issue, and because of this, Sidney and Bradley proved that Stanstore is a platform that I can trust. Thanks both!
March 20, 2026
Unprompted review
Reply from Stan
Hi Lily, it’s wonderful to know Sidney and Bradley’s responsiveness helped you feel secure in using Stan. I truly appreciate your thoughtful feedback! 🙌
Incredible
Incredible, top notch service all around! Truly. I'm pleasantly surprised. As a Kajabi user of a few years, I'm searching for another option that's more aligned on many aspects and I believe Stan Store is next for me and my business. It cemented in with the comprehensive support from the get-go. Excited to get going with Stan Store!
P.S. Ida on their customer service team went above and beyond with supporting me and my questions.
March 20, 2026
Unprompted review
Reply from Stan
Hi Kerry, I'm so thrilled you found Stan Store to be the right fit and that Ida’s guidance made the transition smooth. Your feedback means so much! 💜
I had a great experience
I had a great experience. Arissa was extremely helpful and responsive.I really appreciate her help and professionalism. Highly recommended
March 19, 2026
Unprompted review
Reply from Stan
Hi Fouzia, thank you for sharing your experience. It's wonderful to hear Arissa’s quick support made everything smooth for you! 💪
Reply from Stan
Thank you for sharing, Patricia! 😊
The help and support at stan is A**
March 19, 2026
Unprompted review
Reply from Stan
Yay, I'm SO thrilled you felt this way! Thank you for sharing 🥰
Stan made my business looks credible…
Stan made my business looks credible and easy…. It's easy to navigate and set up. Love it
March 19, 2026
Reply from Stan
Hi Fausiat, I'm happy to hear that Stan has made your business look credible and easy to manage. Thanks so much for sharing your experience 💜
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