The customer service at Stan Store is outstanding. When I first signed up, there were so many things I didn't understand, and Stan's team helped me out with patience. They replied extremely fast, ofte... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing app and truly fantastic customer experience. I spoke with Charlie and Sidney in the support team, they answered so quickly and were so helpful with sorting a payout issue I had due to a change... See more
Company replied
Stan has been solid for my business since I started using it. Although there have been some glitches in some products and pages on the user's end, everything has been smooth. I would be happy if... See more
Company replied
James was honestly amazing. I reached out because I’d accidentally initiated a cash out and was a bit stressed about it, but he handled everything so smoothly from start to finish. He was really frie... See more
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Company details
- #25 of 342 best companies in Software Company
Written by the company
Stan is the ‘Shopify for Content Creators’, empowering anyone to make a living working for themselves on the internet. We're not just a link in bio site, with our all-in-one store you'll have the ability to sell digital products, offer group and coaching calls, sell recurring memberships and much more! Everyday, thousands of the Internet's biggest Creators, use Stan to build their "all-in-one" Creator Store and run their Creator Business so that they can work for themselves, doing what they love.
Contact info
United States
- friends@stanwith.me
- stan.store
4.8
Excellent
2K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had made money and not allowing me to…
Had made money and not allowing me to recieve for some odd reason.. tried to reach out to Stan and no reply… @stan?
March 9, 2026
Unprompted review
Reply from Stan
Hi Mohammad,
I understand how concerning it can feel when you’re unable to receive your earnings, and I’m here to help get this sorted for you.
I’ve gone ahead and forward this over to our Support Team so they can reach out to you directly to get this sorted. In the meantime, you’re also very welcome to email us at friends@stanwith.me, so the team can assist you as soon as possible.
I truly appreciate your patience, and we’ll do our best to help you receive your funds smoothly! 💜
Efficient and Effective!
Stan Store team responds quickly and effectively. In my case Jessica sent videos to help me understand how to resolve my questions.
March 18, 2026
Unprompted review
Reply from Stan
Hi Ilene, I'm thrilled to hear that Jessica was able to support you through videos that helped make everything clear and easy to resolve. Thanks so much for sharing your experience 💜
Reply from Stan
Yay, I'm delighted you feel this way! Thank you for sharing 🥰
Jessica was beyond helpful
Jessica was beyond helpful. Took the time to do a video reply and actually show me step by step exactly what I was asking & answered each individual question in detail! Extremely grateful 🙏
March 10, 2026
Unprompted review
Reply from Stan
Hi Rachel, I’m SO thrilled to hear that Jessic was able to provide you with a step-by-step video and detailed support - she's an absolute treasure! Thank you for sharing 🥰
customer service got back to me right…
customer service got back to me right away and worked with me virtually to resolve the issue. they were very friendly and reassuring. I really like their vibe.
March 17, 2026
Unprompted review
Reply from Stan
Hi Miranda, thank you for sharing 💜 I'm happy the team could jump in right away and support you in real time!
I love how they personally treat people…
I love how they personally treat people nicely and very easy to navigate at all times . Thank you Stan, Because Of Stan-Store My Digital Marketing business took off immediately after signing up.
March 17, 2026
Reply from Stan
Hi James, yay I'm SO delighted you feel this way! Thank you for sharing 🥰
Highly recommend
Love the site has so many features and does everything that I need it to! Takes care of my product selling and automations. Also has fantastic customer service when I have had a problem its easy to get onto someone to help out. Very happy and would recommend to everyone else looking for a platform to sell from 😊
March 17, 2026
Unprompted review
Reply from Stan
Hi Maxine, I'm thrilled to hear that Stan Store has everything you need to run your business smoothly, from products to automations, and that support has been there when you needed it. Thank you SO much for sharing 🥰
Skepticism removed
In a world of no trust, scams and skepticism Arissa made me feel that ease and threw those skepticisms out the window. Thank you!!!!
March 16, 2026
Unprompted review
Reply from Stan
Hi Reginald & Iris, thank you so much for sharing this 💜 I’ll make sure Arissa sees your kind words. I'm delighted Arissa could bring you that sense of trust and ease through her support — she's a gem!
So Helpful
So so helpful! When I had an issue, I emailed them and got a response within 10 mins of sending it, solving my problem immediately. They also included a video detailing how to fix it in case I needed extra clarity. Impressed!
March 16, 2026
Unprompted review
Reply from Stan
Hi Julianna, it's amazing to hear — thank you for sharing your experience 💜 I'm thrilled the team could jump in quickly and provide clear guidance!
I can’t receive funds owed to me for…
I can’t receive funds owed to me for products sold and customer service won’t respond to my email.
March 15, 2026
Unprompted review
Reply from Stan
Hi Danielle,
I understand that you haven’t received your funds yet, and I’m really sorry for the experience you’ve had.
I’ve gone ahead and forward this over to our Support Team so they can reach out to you directly to get this sorted. In the meantime, you’re also welcome to contact us at friends@stanwith.me, so the team can assist you as soon as possible.
I truly appreciate your patience, and we’ll do our best to get this resolved for you quickly! 💜
I'm setting up my stan store and have…
I'm setting up my stan store and have had to use the help desk. Everyone has been prompt and helpful. I'm enjoying building out the platform so far and after the trial plan to pay for the creator plus option.
March 16, 2026
Unprompted review
Reply from Stan
Hi Shanti, I'm SO glad the team has been prompt and helpful as you set everything up, and excited for you as you continue building on Stan. Thank you for sharing 💜
Such a seamless experience working with…
Such a seamless experience working with the customer service team :) Very helpful, efficient, and effective!
March 15, 2026
Unprompted review
Reply from Stan
Hi Darcey, I'm delighted the team’s helpful and efficient support gave you such a positive experience. Your feedback means so much! 🫶
Thanks to James, Nikki and Christie!!
Thanks to James, Nikki and Christine for your quick responses, and the help!
I got all the answers to my problems, Im so happy! 🫶🏽
March 14, 2026
Unprompted review
Reply from Stan
Thank you for recognizing the team’s efforts — I'm happy to hear that their guidance helped resolve your concerns and left you feeling happy 😊
The service was amazing
The service was amazing! Olivia made it really easier for me by sending me a video that she explain step by step everything that I needed to know and do. Thank you for this amazing service!
March 13, 2026
Unprompted review
Reply from Stan
Hi Karyeve, thank you for highlighting Olivia’s help — I'm so glad her video guidance brought clarity and confidence to your journey! 💪
The "Friends" at Stan are the best
The "Friends" at Stan are the best! Quick response and easy to follow directions to help me move forward.
March 12, 2026
Unprompted review
Reply from Stan
Hi Heidi, it’s wonderful to know the team’s guidance helped you progress with clarity. Thank you for letting us know how the support made things easier! 🙌
It's an excellent application
It's an excellent application! As creators, it saves you a lot of time and gives you a unique status
March 12, 2026
Reply from Stan
Thank you for sharing how Stan Store supports Creators! 💜
Custom Stripe account
My question was whether I needed to configure anything on Stripe after setting up the custom Stripe account through Stan.
Mr. Bradley from Stan Support replied within 30 minutes. His response included a diagram and was very clear and easy to understand, and it resolved my question right away.
If you have any questions, I highly recommend asking their support team directly instead of searching for answers online.
March 12, 2026
Unprompted review
Reply from Stan
Hi Meg, I'm glad Bradley’s guidance, complete with a visual walkthrough, gave you the clarity you needed right away. Your feedback means a lot to us! 🫶
Excellent customer service that was…
Excellent customer service that was quick and clear. I love the options and ease of Stan Store.
March 12, 2026
Unprompted review
Reply from Stan
Hi Alison, thank you for highlighting how quick and clear the support felt — I'm so glad the options on Stan Store made things easy for you 🎉
What I think about Stan store and what I would love to see added.
Stan has been solid for my business since I started using it. Although there have been some glitches in some products and pages on the user's end, everything has been smooth.
I would be happy if Stan could bring a mobile application for both android and IOS which, I believe, will make the user experience more rewarding.
I would also be extremely happy if there could be more analytics features based on the product (its revenue, etc) as well as more customization for email marketing.
Thank you dear Stan Team for creating opportunities for us.
March 12, 2026
Reply from Stan
Hi, thank you SO much for sharing this thoughtful feedback 💜 I'm thrilled to hear that Stan Store has been solid for your business and that your overall experience has been smooth.
I also want to thank you for pointing out the areas where you’d love to see improvements. Feedback like this is incredibly helpful, and I’ll be sure to pass your suggestions along to our team!
Customer support answered all my…
Customer support answered all my questions within 50 minutes. Just amazing. Now AI bot support nonsense, but instead actual human support.
I can highly recommend stan store to anyone looking to get started with selling digital products or digital services!
March 12, 2026
Unprompted review
Reply from Stan
Yay - I’m SO thrilled to hear that our team was able to answer your questions quickly and that you had a great experience with the support 🥰
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