Stanton Optical - Fort Wayne Reviews 

99
•
TrustScore 4 out of 5

4.1

409 E Coliseum Blvd, 46805 Fort Wayne, IN, US

•

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Rated 5 out of 5 stars

The eye exam was much more thorough than I expected. They also checked for dry eyes, and macular degeneration. Staff was helpful & friendly. Gave freedom to try on as many glasses as I wanted. The... See more

Rated 5 out of 5 stars

My daughter walked into Stanton Optical hoping she wouldn’t need glasses, but thanks to Ty, she walked out excited about getting them. He was absolutely fantastic. He helped us choose frames that lo... See more

Rated 5 out of 5 stars

Everyone was amazing! Ty made the experience fabulous! He’s definitely a great asset to Stanton Optical. He explains everything, goes over all of the options, makes sure you understand everything, he... See more

Rated 2 out of 5 stars

The service was great, as was the exam, but the selection of frames for the promotion i chose was very thin. I felt like I had to either choose a pair I wasn't completely happy with or I could spend m... See more

Company replied


Company details

  1. Optometrist
  2. also in
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 409 E Coliseum Blvd, 46805, Fort Wayne, IN, United States

  • (260) 200-3541
Promotion box for Stanton Optical - Fort Wayne

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

99 reviews

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4.1

All reviews

(99)

20,224 reviews in the last 12 months

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Rated 5 out of 5 stars

Thorough exam & great service!

The eye exam was much more thorough than I expected. They also checked for dry eyes, and macular degeneration. Staff was helpful & friendly. Gave freedom to try on as many glasses as I wanted. Then had several staff give opinions about my choices of frames. Very impressed with the product quality and overall service.

October 6, 2026
Rated 5 out of 5 stars

My daughter walked into Stanton Optical…

My daughter walked into Stanton Optical hoping she wouldn’t need glasses, but thanks to Ty, she walked out excited about getting them. He was absolutely fantastic. He helped us choose frames that looked great on her, but what impressed me most was the time he took to explain everything. He made sure she understood what her glasses would do, what her prescription meant, and how to properly care for them.
He spoke directly to her, answered her questions, and made the whole experience fun instead of intimidating. She thought Ty was fantastic and genuinely couldn’t wait to go back and pick up her glasses because of him.
She may have walked into Stanton hoping she didn’t need glasses, but she walked out a lifelong fan of Ty and Stanton Optical. Thank you for making what could have been an uncertain experience such a positive one!

October 3, 2026
Rated 2 out of 5 stars

Selection

The service was great, as was the exam, but the selection of frames for the promotion i chose was very thin. I felt like I had to either choose a pair I wasn't completely happy with or I could spend more money and choose a different color code that had a larger and more stylish selection to choose from.

September 27, 2026
Stanton Optical - Fort Wayne logo

Reply from Stanton Optical - Fort Wayne

Hello. We're glad to hear that the service and exam met your expectations. Our goal is to offer a variety of eyewear options and clearly explain the frame selections available with each promotion so patients can choose what best fits their style and budget. We appreciate your feedback regarding the promotional frame selection, as it helps us identify opportunities to improve the variety of options available and the overall customer experience.

Rated 5 out of 5 stars

Everyone was amazing

Everyone was amazing! Ty made the experience fabulous! He’s definitely a great asset to Stanton Optical. He explains everything, goes over all of the options, makes sure you understand everything, he has an awesome personality and his customer service is exceptional. He alone makes you want to come back! It was great coming in to pick up my glasses and him remembering me and knowing exactly why I was there without having to be told. His professionalism makes it feel like a small town eye dr, even your first time feels like you’ve been a client for years.

September 23, 2026
Rated 5 out of 5 stars

Awesome customer service

Careen is amazing every time we’ve come in. My entire family gets our glasses at Stanton. Amazing customer service. The whole staff is always willing to help & are knowledgeable.

September 12, 2026
Rated 1 out of 5 stars

I was not told my glasses were not in…

I was not told my glasses were not in stock until after I paid so I had no other option but to wait.

September 10, 2026
Stanton Optical - Fort Wayne logo

Reply from Stanton Optical - Fort Wayne

Hello. We’re sorry to hear about your concerns regarding the availability of your glasses and the information provided about your order. We are focused on delivering clear communication and accurate expectations throughout the ordering process. We've shared your comments internally with the appropriate team for further consideration. Thank you for your feedback.

Rated 5 out of 5 stars

Best culture experience

I had an issue with my contacts from another store but than th this store was able to fix it that went up and beyond. I really appreciated the culture and customer service!

September 3, 2026
Rated 5 out of 5 stars

Outstanding Experience

I’ve been a long time customer. The service has always been great however this last visit was over the top the best. I was greeted at the door by this Assistant Manager Ty and I can tell you that even though he was busy a the time he told me to be patient and he’d be right with me to assist. There was an immediate feeling as if I’ve known this guy for along time even though we never met? He is a Fantastic asset to your company with his passion and thoroughness. I feel as if I’ve made a Friend for Life!!! A true BLESSING in this Day and Age. Over the Top!!! Ps the glasses are Perfect

August 11, 2026
Rated 1 out of 5 stars

Wow bait and switch in this day

Wow, just wow. I make an appointment drove 45 minutes for just the eye exam. On the website it says 79.99 for just eye glass exam. Not contacts. The office lady even said 79.99. I get brought back and he asks if i want the glasses deal, i said no not today, then he precedes to says its going to be 118 and change. I asked why and he said he was a store that the prices are higher. So i left. So I guess bait and switch is how they plan on surviving. I'm not going to pay a 50% up charge when the website clearly says 79.99 no strings attached. I could have chosen a number of places with better deals but I thought here i would get straight forward service but i guess not. Ill be filing bait and switch complaint with bbb, and indians attorney General. So stay away from stanton unless you don't care what the price is because apparently if you don't get what they want they will charge you what they feel and not honor whats advertised.

As for your reply... in the conversation with the check in lady she confirmed it was 79.99.... so why did the doctor have to take me in private to explain it. 50% increase is not a opps miss commuicated. You should have honored your advertised price like the law states. I have already went to a reputable place.. just fyi i would have paid double the 120 to anyone else to get my eyes done then a bait and switch scam. Google search your price at that store!!

August 25, 2026
Unprompted review
Stanton Optical - Fort Wayne logo

Reply from Stanton Optical - Fort Wayne

Hello Richard. We're sorry for the confusion regarding the exam pricing and that the amount communicated at check-in differed from the price shown when you scheduled online. We strive to provide clear, accurate, and consistent pricing information so customers know what to expect before their visit and we're sorry that your visit didn't reflect that. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 5 out of 5 stars
Stanton Optical - Fort Wayne logo

Reply from Stanton Optical - Fort Wayne

Hello Lorrie! We're glad to hear you had a positive experience with us. We'd be happy to help you explore tinted lens options to find the perfect pair for your needs. We look forward to seeing you again soon!

Rated 5 out of 5 stars

The staff was absolutely wonderful

The staff was absolutely wonderful, and very helpful when I was choosing my frames.

August 13, 2026
Stanton Optical - Fort Wayne logo

Reply from Stanton Optical - Fort Wayne

Hello, We’re so glad to hear our team was helpful and made choosing your frames an enjoyable experience. We truly appreciate your kind words and support!

Rated 1 out of 5 stars

I paid so much for glasses and they…

I paid so much for glasses and they dont even help at all. Everything is blurry, I actually see better without them on.

August 17, 2026
Stanton Optical - Fort Wayne logo

Reply from Stanton Optical - Fort Wayne

Hello Nita. We sincerely apologize that your new glasses are not providing the clear vision you expected. This is not the level of quality or vision support we aim to provide. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

The quality of customer service

The quality of customer service

July 11, 2026
Stanton Optical - Fort Wayne logo

Reply from Stanton Optical - Fort Wayne

Hi Maria! We're pleased to hear that you were happy with the quality of our customer service. Providing a positive experience for every patient is our goal, and we appreciate you taking the time to share your experience. We look forward to seeing you again!

Rated 1 out of 5 stars

I can't see through the bifocal section…

I can't see through the bifocal section unless i keep my head turned slightly to the right.
I am going back to the Store tomorrow on my Lunch break to see what they say.

August 3, 2026
Stanton Optical - Fort Wayne logo

Reply from Stanton Optical - Fort Wayne

Hello Stephen. We’re sorry to hear that your glasses did not provide the vision experience you expected, and we apologize that you are having difficulty seeing clearly through the bifocal section. This is not the level of quality and care we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

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