Well, I really didn’t care for the idea that they advertise two pairs with progressive lenses and free eye exam for $139 and when you get in there, the girl says it’s another 40 some dollars for a spe... See more
Company replied
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Well, I really didn’t care for the idea that they advertise two pairs with progressive lenses and free eye exam for $139 and when you get in there, the girl says it’s another 40 some dollars for a spe... See more
Company replied
The staff was amazing! The exam was quick, and when it was time to pick out my frames, the staff was attentive and so helpful in picking out something that looked nice on me! All of them were so helpf... See more
Every customer is greeted when they enter. If it's especially busy, they let you know approximately how long your wait could be. They are very knowledgeable when it comes to finding specials or dis... See more
The hospitality from Ty when I first walked thru the door was outstanding. He greeted me with open hands and conversation, directing me to the proper desk for my eye exam. Even the return to pick up m... See more
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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409 E Coliseum Blvd, 46805, Fort Wayne, IN, United States

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The staff was amazing! The exam was quick, and when it was time to pick out my frames, the staff was attentive and so helpful in picking out something that looked nice on me! All of them were so helpful. It made me feel like I didn’t want to leave. It took me almost 2 hours just to pick out the frames that I needed not because of the staff, but because I was indecisive and it didn’t feel like anybody was pushy to get me out. They continue to be attentive the entire two hours. I can’t express how much fun I had! Just amazing. I’ll never go anywhere else again and let me add that I got five pairs of glasses and still did not pay as much as I paid for one pair of glasses at my own eye doctor!! I also did not realize, but for my glasses with standard lenses and polycarbonate lenses I walked out with that day. They cut the lenses in office and put my glasses together so I got to rock my new frames same day!!!! if I could give them 100 stars I definitely would☺️
Great experience overall with everyone!Dr. Ali is patient and Ty is awesome with customer service!

Reply from Stanton Optical - Fort Wayne

Reply from Stanton Optical - Fort Wayne
Well, I really didn’t care for the idea that they advertise two pairs with progressive lenses and free eye exam for $139 and when you get in there, the girl says it’s another 40 some dollars for a special test that’s now required but I told her I would forget it and she said well. I guess we can do it without that test so I went ahead and afterwards the guy in the end told me the lenses. I’m getting our plastic if I wanted decent lenses that wouldn’t scratch up with another 40 or $50 which I did go ahead and get but I think you should tell people upfront what they’re getting for $139.

Reply from Stanton Optical - Fort Wayne

Reply from Stanton Optical - Fort Wayne
The staff, and the entire customer service experience, from start to finish was amazing.

Reply from Stanton Optical - Fort Wayne
Still haven't received glasses that where dated to be done by 5/30/26. And no one has any information.

Reply from Stanton Optical - Fort Wayne
The ordering of the glasses went well. The price was more than I expected tho. Went to get both sets of glasses and only one had been ordered. Tried reading a book yesterday and cannot read with the ones I did pick up. Now theres another trip to fix that. Staff was very friendly & service was ok.

Reply from Stanton Optical - Fort Wayne
Bait and switch operation. In store prices said buy one pair at $79 and get one of equal or lesser value free. Bill was over $700 b4 discounts and still almost $300. Was told that the factory was getting orders out quicker then two weeks and still dont have one of my glasses two weeks later

Reply from Stanton Optical - Fort Wayne

Reply from Stanton Optical - Fort Wayne

Reply from Stanton Optical - Fort Wayne
my prescription was wrong glasses were assembled wrong and still havent received my glasses a week later.i wont be coming back and i have beennusing you for years

Reply from Stanton Optical - Fort Wayne
Where Do I start, First, the test was done poorly they entered my previous prescription wrong and they administered test results were awful and confusing, Was told my glasses would be ready the same day had to come back 2 days later. Then the glasses were wrong, and I had to come back again to see the doctor and take another test. After they got that sorted, I had to go back twice as they still messed up my lens. What a terrible waste of time going in 5 times
Then to backtrack, the pricing was confusing. The signs say 79.99 buy one get one but when we get to check out, they told me its 460$. I ask them about the special, and he says oh let me correct it then comes back with 350$ and I had to ask again for him to finally figure out the pricing.
What a disaster, really. I its been nothing but a waste of time and money

Reply from Stanton Optical - Fort Wayne
Ty was awesome, eye doctor was very thorough, only complaint is that I picked two frames with the dots for two pairs for 169.99 with the exam included and paid well over $500 for my visit, pricing should be explained better for sure cause it didn’t make sense to me
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