Well, I really didn’t care for the idea that they advertise two pairs with progressive lenses and free eye exam for $139 and when you get in there, the girl says it’s another 40 some dollars for a spe... See more
Company replied
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Well, I really didn’t care for the idea that they advertise two pairs with progressive lenses and free eye exam for $139 and when you get in there, the girl says it’s another 40 some dollars for a spe... See more
Company replied
The staff was amazing! The exam was quick, and when it was time to pick out my frames, the staff was attentive and so helpful in picking out something that looked nice on me! All of them were so helpf... See more
Every customer is greeted when they enter. If it's especially busy, they let you know approximately how long your wait could be. They are very knowledgeable when it comes to finding specials or dis... See more
The hospitality from Ty when I first walked thru the door was outstanding. He greeted me with open hands and conversation, directing me to the proper desk for my eye exam. Even the return to pick up m... See more
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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409 E Coliseum Blvd, 46805, Fort Wayne, IN, United States

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Doctor was not welcoming. And we didn't have anyone help us on where to go after the exam. And frames were very limited. Not enough choices.

Reply from Stanton Optical - Fort Wayne
Lack of selection in the 2 for $79 glasses, rude staff that rushes you, chaos and crowded

Reply from Stanton Optical - Fort Wayne
My experience was great. They were so nice and welcoming. They also move a little fast so I wasnt waiting long.
Great job by Chase and the complete staff! They went out of their way to make sure I had a great experience with purchasing glasses. Thank you so much!

Reply from Stanton Optical - Fort Wayne
Everyone was so helpful and sweet as could be. They were prompt on welcoming you as soon you walked in the door.
I was treated very professionally from the time i walked in until i picked my glasses up. The staff was courteous, friendly,and very helpful. My eye exam was thorough and comfortable. I was very satisfied with the whole experience.
I expressed several times I didn't like the brand of contacts he had me put on after my contact exam about them not feeling like my other ones I had in my eyes. when I asked about it at the front desk there I was informed that it was switched when I get they in fact did now suck things

Reply from Stanton Optical - Fort Wayne
Paid 240 for two pairs and one of my lens is defective, it’s a prescription so it’s completely unusable will change review if resolved

Reply from Stanton Optical - Fort Wayne
Overall everyone was very friendly and getting me in to see the eye doctor was very quick. The problem came when I waited an hour to get my glasses and then they were not right, somehow the doctor did not put down the right prescription and then I had to wait another hour to have it fixed.

Reply from Stanton Optical - Fort Wayne
Sales person was very friendly and very professional. She helped pick out my glasses.

Reply from Stanton Optical - Fort Wayne
Always great customer service and fast return on glasses.

Reply from Stanton Optical - Fort Wayne
These people were extremely honest, happy to help.
My new glasses are perfect!

Reply from Stanton Optical - Fort Wayne
Got an email saying my glasses were in because day of order, system was down and order was mailed out. When I got to the store (2 weeks after order), the glasses were not found. But they had the right frames and lenses and after about a 30 minute wait, they made up the order.
The next day I get a text saying my glasses are now in and ready for pick up. I called back and the girl said since they made the error, they were mailing the original order pair to my home. So they did make it right.

Reply from Stanton Optical - Fort Wayne
Everything. The staff was friendly, professional, and helpful. It was an emergency situation. I walked in after 6p and glasses where ready when they opened! I will never go back to Lenscrafters, although they are in network and Stanton isn't! I'd rather pay out of pocket and have outstanding service.
I work in Customer Experience for the largest music retailer, and I was impressed by the level of service I received.

Reply from Stanton Optical - Fort Wayne
My first experience at Stanton Optical was exceptional. Employees got to me in quickly and helped with my situation. Tommy Green helped me and he was professional, helpful, and showed genuine care while the store was busy. I would high recommend and will be returning.

Reply from Stanton Optical - Fort Wayne
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