The selection of frames is amazing! The friendliness of the staff is great and Megan (optician) was more than helpful in accuracy, knowledge, assistance, and kindness. The lack of efficiency by... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The initial eye exam was done remotely. I have a very specific prescription due to my stigmatism. I ordered two pair of glasses, totaling around $500. Two days later I add Transitions to one pair for... See more
There was a mix up with the communication of when the order was ready but the manager corrected the issue and showed me the utmost respect. I will continue to use this location and Stanton optical as... See more
Company replied
Courteous and caring staff. The manager took time to explain what my benefits totally where and how they would affect my total out of pocket. My glasses where returned in a very timely manner, had n... See more
Company details
- #2 of 2 best companies in Optometrist
- #15 of 19 best companies in Contact Lenses Supplier
- #17 of 23 best companies in Eye Care Center
- #24 of 40 best companies in Glasses Store
- #6 of 10 best companies in Optician
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
3119 N Pleasantburg Dr, Suite A, 29609, Greenville, SC, United States
- 8643399080
Two Pairs for $79 + Free Eye Exam
4.1
Great
55 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The people.
September 10, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The selection of frames is amazing!
The selection of frames is amazing!
The friendliness of the staff is great and Megan (optician) was more than helpful in accuracy, knowledge, assistance, and kindness.
The lack of efficiency by a tech on first visit has created multiple visits and corrections but (thanks to Megan) has been as pleasant an experience as could be considering.
August 12, 2026
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hello Cynthia, We’re glad you enjoyed our amazing frame selection and experienced such friendly service. We’re especially happy Megan was able to provide knowledgeable, accurate, and compassionate assistance throughout the process. We apologize for the inconvenience caused by the initial visit and appreciate your patience and understanding. We’ll be sure to recognize Megan for going above and beyond!
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hello Angela. We’re sorry that your experience did not align with what you expected and that the service you received differed from what you anticipated. This is not the level of quality or service we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Everyone was helpful and friendly
Everyone was helpful and friendly. Even when glasses were shipped to the wrong city, that was corrected and I received them.
August 20, 2026
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hello Prentiss! We’re glad to hear our team was helpful and friendly and that we were able to correct the shipping issue and get your glasses to you. We truly appreciate your patience and kind words, and thank you for choosing Stanton Optical!
I feel that my glasses are not correct…
I feel that my glasses are not correct and the keep slipping onto my nose. It’s been a struggle with these pair of glasses and I’m not satisfied. They don’t have to worry about my bust ever again. And then they also gave me a small eyeglass case that my glasses will not fit in. I’ve paid a pretty penny for my glasses and I’m not satisfied.
August 20, 2026
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hello Tawanda. We’re sorry you’re experiencing concerns with the fit and vision of your new glasses and that the case provided does not properly fit them. This falls short of the standard of service we strive to provide. We'd love the opportunity to make things right and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Price tooooo high
Price tooooo high. I remembered that's why I stopped using them. No reason to go to a cheaper store and still spend $482.00 for 1 pair of glasses. Will never go back.
August 11, 2026
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hello Evea. We’re sorry to hear that the pricing did not meet your expectations, and we regret that the cost of your glasses was higher than expected. Please know that pricing can vary depending on your prescription, product selection, and any additional enhancements. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
The staff at the Pleasantburg location…
The staff at the Pleasantburg location are very helpful, friendly and knowledgeable.
August 10, 2026
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hi Sandy! We're so happy to hear the team at our Pleasantburg location provided helpful, friendly, and knowledgeable service. Creating a positive experience for every customer is what we strive for every day. We truly appreciate your support and thank you for choosing us!
Prices are a shock especially with…
Prices are a shock especially with insurance and advertised deals
Glasses did not come in on time but went to another state even when they said they were there they weren’t
Went to pick up and she acted surprised when I said they didn’t fit and she had to adjust them AND I only get 30 days if they need to be adjusted again????
First time I have tried Stanton since they built directly across from Americas Best
Should have known
But they were friendly and had a great selection
August 6, 2026
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hello Mary. We’re glad to hear our team was friendly and that you enjoyed the selection of frames but we’re sorry for the concerns regarding pricing, delivery delays, and the fit and adjustment of your glasses. This is not the level of service we aim to provide. Please note that most of our special offers cannot be combined with insurance or other discounts. We'll be escalating this internally to ensure its thoroughly reviewed. We appreciate your feedback.
There was a mix up with the…
There was a mix up with the communication of when the order was ready but the manager corrected the issue and showed me the utmost respect. I will continue to use this location and Stanton optical as I have since I lived Florida 4 years ago and used the Naples location. Thank you very much for your service!
August 3, 2026
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hello Steven! We appreciate your understanding regarding the communication mix-up and are glad to hear our manager was able to address the issue and provide respectful, helpful service. We truly value your continued support over the years and are grateful that you’ve chosen Stanton Optical at both our Florida locations. We look forward to serving you again!
I have had a severe headache since…
I have had a severe headache since picking up my glasses. I thought at first it was the position of the glasses. Needless to say I have stopped wearing them and my headaches have stopped as well.
August 3, 2026
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hello Rachel. We sincerely apologize that your experience did not meet your expectations. We are sorry to hear that your new glasses caused severe headaches and did not provide the vision correction you expected. Our goal is to ensure every patient receives accurate eyewear that is comfortable to wear, and we regret that this was not your experience. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Deceitful
I went in for the 79.99 special and made it very clear thats all I wanted. Then we get everything done and we were charged over $100. Turns out they charged for the retinol scan which I was not informed of beforehand and if I had known I would have declined. Then my glasses were supposed to be ready on the 24 and they didn't get there until the 29th. The customer service was horrible. There were no apologies for my glasses being late or failing to tell me about the extra charge. I will never step foot in a Stanton ever again.
July 29, 2026
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hello Tabitha. We’re sorry to hear that your experience did not meet your expectations, and we apologize that the additional testing charge was not clearly communicated before the service was performed and that your glasses were not ready within the expected timeframe. Please know that pricing and delivery time frames can vary depending on your prescription, product selection, and any additional enhancements. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Nasty person in charge of
First, had my review been based solely on the optician who took care of me, Becky, the review would be a glowing 5-star review. She was fantastic. We are traveling on vacation and I forgot my glasses at home. I needed glasses right away. I came to Stanton because of the one day service. I already had current eye prescription so I just needed glasses. The person who seemed to think she was in charge, who didn’t have a name tag on (Hispanic with tattoos on her neck) was just a snot. Every time Becky asked a question, she rolled her eyes and seemed put out. When Becky couldn’t get a piece of equipment to work to measure my pupils, the other person did it and then handed it back to her with wrong numbers showing. When she handed it back to Becky she made a snide comment. Becky figured it out on her own. The other person who acted so superior, said it would be Wednesday before I could get the glasses. Becky exempt situation and said I came because they could make them same day. Again she acted put out, rolled her eyes, and to come back in an hour. We killed over an hour with no lunch waiting and then returned. Becky was there, looked all over for the glasses, couldn’t find them, and said the other girl was gone, hadn’t even started my glasses, and she’d make when she returned. Several later I got a text that they were done. I’ve owned many businesses over the years. If the other girl was my employee, she’d be gone in a heartbeat. I’ll guarantee you she is costing you business. By the way, Becky is a gem. Keep her!
July 27, 2026
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hello Rick, we're glad to hear that Becky provided you with a positive experience and that she was helpful, patient, and professional throughout your visit. We're sorry that the rest of your experience did not meet your expectations, especially regarding communication, teamwork, and the delays you faced while trying to receive your glasses. This is not the level of service and professionalism we strive to provide. We'll be escalating this internally to ensure it's thoroughly reviewed. Thank you for your valuable feedback.
Avoid this company if you expect them…
Avoid this company if you expect them to stand behind the products they sell.
I spent $1,139.76 on a pair of glasses, expecting premium quality and customer service to match the price. Instead, within three months, the lens coating started peeling off.
The most frustrating part is that they admitted the lenses came from a defective batch, yet still refused to do anything to make it right. No replacement. No discount on new lenses. No goodwill gesture of any kind.
I contacted corporate, hoping someone would use common sense. Instead, I got the same scripted response repeated over and over: because it had been more than 30 days, they would not help. Apparently, a known manufacturing defect doesn’t matter once their arbitrary deadline has passed.
Charging over $1,100 for eyewear while refusing to stand behind a product you acknowledge was defective is unacceptable. A premium price should come with premium customer service—not excuses and canned responses.
This experience has completely destroyed my trust in this company. If they won’t stand behind their own products when they know there’s a manufacturing issue, ask yourself how they’ll treat you if you ever have a problem. I will never purchase from them again, and I cannot recommend them to anyone.
January 19, 2026
Unprompted review
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hello Aaron. We're sorry to hear about your experience and regret that your lenses and eyewear did not meet the quality expectations you had, especially given your investment, and that the resolution provided did not meet your expectations. This is not the level of quality or service we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
I had an excellent experience at…
I had an excellent experience at Stanton Optical! The doctor is absolutely amazing—very professional, knowledgeable, and genuinely caring. He took the time to answer all of my questions and made me feel comfortable throughout my visit.
The ladies who work there are incredibly kind, friendly, and helpful. They welcomed me with a smile and provided outstanding customer service from start to finish. They made the entire experience easy and pleasant.
I highly recommend Stanton Optical to anyone looking for exceptional eye care and outstanding service. Thank you to the entire team for such a wonderful experience!
June 30, 2026
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hi Luz. Thank you for your wonderful review! We're thrilled to hear you had such an excellent experience with our doctor and team. Providing professional, compassionate care and outstanding customer service is what we strive for, and your kind words and recommendation truly mean the world to us. We look forward to seeing you again for your future eye care needs!
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hi Johnnie. Thank you for your review! We're delighted to hear that you received very good customer service during your visit. We truly appreciate your kind feedback and look forward to helping you again in the future! 😊👓
A Great Team
Sarah and the rest of the staff were kind, knowledgeable, and went above and beyond to assist me. Great customer service and nice, clean location.
June 6, 2026
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hello Derrina, Thank you for your wonderful feedback! We’re so glad to hear Sarah and the rest of the team provided kind, knowledgeable, and exceptional service. We appreciate your kind words about our location and look forward to seeing you again!
Customer service outstanding
Customer service outstanding. From greeting until appointment completed
June 6, 2026
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hi Rebecca. Thank you for your kind review! We're so glad to hear you experienced outstanding customer service from the moment you arrived through the completion of your appointment. We truly appreciate your support and look forward to serving you again in the future!
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Thank you for your kind words! We're delighted to hear you had a great customer service experience. We truly appreciate your feedback and look forward to serving you again in the future!
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hello Florence. Thank you so much for your kind words. We are so happy to hear you love your experience. Your support truly means a lot to us.
Staff was friendly and inviting from…
Staff was friendly and inviting from the time I walked in and throughout my exam and apon leaving as well .
June 12, 2026
Reply from Stanton Optical - Greenville (Pleasantburg Dr)
Hello Christopher, Thank you for your kind review! We’re so glad to hear our staff was friendly and welcoming from start to finish, including your exam and check-out experience. We truly appreciate your support!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.