Stanton Optical - Sacramento (Arden-Arcade) Reviews 

136
TrustScore 4 out of 5

4.1

2125 Arden Way, 95825 Sacramento, CA, US


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Rated 5 out of 5 stars

This time around I felt like someone cared about my concerns with my previous glasses. The sales manager her name starts with an X (sorry). She gave me exactly what I wanted. Dr was great at comm... See more

Company replied

Rated 1 out of 5 stars

Terrible service. It took about two hours to complete my contact lens exam and place my order. The staff seemed overwhelmed because they were short-staffed that day, and they were arguing and complain... See more

Company replied

Rated 5 out of 5 stars

Initial visit was with a great team! Everyone was helpful, friendly and made us feel welcomed. I accompanied my sisters to do their eye exams and ended up taking advantage of their Memorial Day sale a... See more

Company replied

Rated 5 out of 5 stars

The customer service was great! And the atmosphere was very warm and welcoming. Everyone made my experience there great and the manager was awesome. I will definitely let people know this is a great... See more

Company replied


Company details

  1. #2 of 2 best companies in Optometrist
  2. #15 of 19 best companies in Contact Lenses Supplier
  3. #17 of 23 best companies in Eye Care Center
  4. #25 of 42 best companies in Glasses Store
  5. #6 of 10 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Sacramento (Arden-Arcade)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

136 reviews

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4.1

All reviews

(136)

15,888 reviews in the last 12 months

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Rated 5 out of 5 stars

This time around I felt like someone…

This time around I felt like someone cared about my concerns with my previous glasses. The sales manager her name starts with an X (sorry). She gave me exactly what I wanted. Dr was great at communicating my eye health.

I only wish the young lady that checked me in had a more pleasant way. She seemed disconnected and distant.

Overall I will say the othe 2 interaction changed my frustrations to leaving 😊 happy

August 8, 2026
Stanton Optical - Sacramento (Arden-Arcade) logo

Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello April, We’re so glad our sales manager and doctor took the time to listen to your concerns, provide exactly what you wanted, and clearly communicate about your eye health. Most importantly, we’re happy they were able to turn your frustrations into a happy experience! We also appreciate your feedback about the check-in experience. We’ll share that with our team, as every interaction should feel welcoming and attentive. Thank you for giving us another opportunity to make things right!

Rated 5 out of 5 stars

Two thumbs up 👍 with a 5 star rating

Two thumbs up 👍 with a 5 star rating, hands down.

August 7, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello, We’re thrilled you had such a great experience and truly appreciate your support. We look forward to seeing you again!

Rated 5 out of 5 stars

Got appointment that day on the spot…

Got appointment that day on the spot and it was urgent to get them before school started.

July 31, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Justin, We’re so glad we could accommodate you with a same-day appointment and help you get your glasses in time for the start of school. We truly appreciate your trust and support, and we hope you have a great school year!

Rated 5 out of 5 stars

Five stars

My experience was good, there was nothing good about but there was nothing bad about it

August 6, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Ronisha, We're glad your experience was smooth and without any issues. We appreciate you choosing Stanton Optical and hope to make your next visit even better!

Rated 5 out of 5 stars
Stanton Optical - Sacramento (Arden-Arcade) logo

Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello James! We’re glad to hear our team was able to make your glasses right away and provide a convenient experience. We appreciate you sharing your experience with us!

Rated 5 out of 5 stars

Stanton Optical made my experience…

Stanton Optical made my experience shopping for glasses a truly positive one. Everyone I met was friendly, welcoming, and genuinely kind. Thank you to the entire team at your Arden location for the outstanding customer service!

July 16, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Chitra, We're thrilled to hear you had such a positive experience shopping for glasses with us. It's great to know our Arden team made you feel welcomed with their friendly and kind service. We truly appreciate your kind words and look forward to serving you again in the future!

Rated 5 out of 5 stars

This is the Second survey request after…

This is the Second survey request after submitting the first one completed.

July 15, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hi Frank! We apologize for the duplicate survey request, but we truly appreciate you taking the time to share your feedback with us. Your support means a lot to our team!

Rated 5 out of 5 stars

Great people

Great people, great vibe. Thank you

August 1, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Sal! We’re glad to hear you enjoyed the great service and positive atmosphere. We appreciate you sharing your experience with

Rated 5 out of 5 stars

Dr.Hsu is the best

Dr.Hsu is the best. He prescription is accurate. My vision is back.

July 28, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Ellen! We’re glad to hear Dr. Hsu provided excellent care and that you’re happy with your prescription and vision. We appreciate your feedback!

Rated 1 out of 5 stars

Terrible service

Terrible service. It took about two hours to complete my contact lens exam and place my order. The staff seemed overwhelmed because they were short-staffed that day, and they were arguing and complaining in front of customers, which was unprofessional. Also, having an appointment didn't seem to make a difference—they were seeing walk-in customers as well, so the wait was just as long.

July 27, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello. We're sorry to hear that your experience did not meet your expectations, and we apologize for the extended wait during your contact lens exam, the delays despite your scheduled appointment, and that the environment during your visit did not reflect the level of professionalism you expected. This is not the level of care, communication, or service we strive to provide. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

The customer service was great

The customer service was great! And the atmosphere was very warm and welcoming. Everyone made my experience there great and the manager was awesome. I will definitely let people know this is a great place for your optical needs.

July 25, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Charles! We're glad you enjoyed our warm and welcoming atmosphere and that our team, especially the manager, made your experience a great one. We truly appreciate your recommendation and look forward to assisting you with your future optical needs!

Rated 5 out of 5 stars

I had a great experience at Stanton…

I had a great experience at Stanton Optical. The entire process was smooth, and everyone was so kind and welcoming. The staff made me feel comfortable while getting fitted for my contact lenses, and they answered all of my questions with patience. The customer service was excellent, and I really appreciated how friendly and professional everyone was. I would definitely recommend this office to anyone looking for quality eye care!

July 25, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Anabel! We're glad our team provided a smooth and welcoming experience while assisting with your contact lenses. We appreciate your recommendation and look forward to assisting you again!

Rated 5 out of 5 stars

Fast service got me in and out with no…

Fast service got me in and out with no hassle thanks 😃😃😃

July 8, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Thank you for your great review! We're glad to hear our team provided fast and hassle-free service and made your visit quick and convenient. We truly appreciate your feedback and look forward to assisting you again in the future!

Rated 3 out of 5 stars

On my two previous visits I got my…

On my two previous visits I got my glasses in less than an hour. This time it took me six DAYS before I got my glasses.

July 22, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Herbert, we're sorry to hear that your recent experience didn't meet your expectations. We understand how disappointing it must have been to wait six days for your glasses, especially after receiving them much more quickly during your previous visits. Please know that delivery time frames can vary depending on your prescription, product selection, and any additional upgrades. We truly appreciate your feedback.

Rated 5 out of 5 stars

The staff and the help I received…

The staff and the help I received picking out glasses I love these glasses best eyeglass place.

July 7, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Evette, Thank you for your wonderful review! We're so glad to hear our team was able to help you find a pair of glasses that you love. It's great to know you had such a positive experience with our staff. We truly appreciate your kind words and support, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great optometrist and wonderful service…

Great optometrist and wonderful service from other employees. Alicia was very helpful. I am happy with my glasses.

July 21, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hi Barbara. Thank you for your wonderful review! We're glad to hear you had a great experience with our optometrist and team. We're especially happy to hear Alicia provided helpful service and that you’re enjoying your new glasses. We appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

Some of the best people with the most excellent service!

This was my second experience at this location and honestly the best one so far. The people were very friendly and quick to greet me as I arrived for my appointment. They all immediately made me feel comfortable and there was no wait time for me to be helped. I was in and out exceptionally fast and even left with one pair of my glasses the same day! Highly recommend!

July 7, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hi Chondre. Thank you for your amazing review! We're so glad your second experience with us was your best one yet. It's wonderful to hear our team made you feel welcomed, comfortable, and provided quick, efficient service from start to finish. We truly appreciate your recommendation and look forward to seeing you again!

Rated 5 out of 5 stars

The experience was amazing

The experience was amazing, great staff and welcoming environment

July 8, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Jalen, Thank you for your wonderful review! We're so glad to hear you had an amazing experience and that our team provided great service in a welcoming environment. We truly appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

The process was super quick and the…

The process was super quick and the staff were very friendly.

July 8, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Simut, Thank you for your kind review! We're glad to hear your visit was quick and that our team provided friendly service. We appreciate your support and look forward to assisting you again in the future!

Rated 4 out of 5 stars

Great customer service

Great customer service, Great employees and great deals

July 11, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Victor! We're glad you enjoyed our great customer service, friendly team, and value. We appreciate your feedback and look forward to seeing you again!

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