Staples Reviews 

visited store downtown LA, self service copy center
store mgr was very rude, tried to print avery labels,
he started in extremely immature behavior, cant see how stables hires such personale, start questioning me if I paid for the labels, assuming that I am stealing, then
he would not allow me to run the labels through the copy machine , I will never go to staples again, I urge you not to support staple .

If a pair of pants wearing a pair of pants that were wearing a pair of pants that were (repeat adfinitum) you'd still have less pants than my recent order with the pile of pants that is Staples was.

We had to send some quite personal items with Purolator at the Calgary East Hills Staples. When I arrived at the store I was greeted at the shipping desk by Manvir. This young woman was absolutely outstanding with her customer service and caring attitude. She went way out of her way to help us out with everything from packing foam, a box, packing tape and even scissors. She helped me wrap our item and even re-wraped one piece I did to make sure it arrived undamaged at its destination. Manvir was so great to deal with and I know where I will be going to do any further shipping of items! Thank you so much Manvir!

The customer service agent's at the Victorville CA location, at printer services don't want to help at counter when you have been in line, waiting to be helped. They direct you to the self help printers. I've been there several times and they have NOT been doing anything and still send you to help yourself. Terrible service.

Ordered small filling cabinet . Very swift delivery but it was damaged. I asked for advice from Staples and was offered around £10 but I wanted a good product. We had to wait in and the courier picked it up before I got a replacement . Not really good enough .

I ordered quite an expensive printer and Staples web site says "Order by 6pm for same day dispatch" and "we aim for next working day delivery", although they do say it can take up to 48 hours, which I presumed to be if you lived a long way away.
I ordered from Staples around mid-day on Wednesday because of their delivery promise.
The printer was NOT dispatched that day. They did not tell me it was delayed, but when I rang I was told "they were busy and it should be dispatched today" (Thursday).
It was collected by UPS Thursday night. Their web site said likely delivery on Monday, but it turned up today - Friday. Pity the info was incorrect, but at least I have it.
N.B. Price was good and they answered the telephone quickly both times I rang (no long queue).
I would give them a high rating if they dispatched as promised

I placed an order for 2 of 158292 Visittkortlomme DURABLE A4 universalhull. The product description reads Antall lommer: 200. Pictures of the product show 10 pockets per page so I assumed 20 pages.
I received 2 pages in a big box totaling 20 pockets. It does not indicate the price is for one page. Customer service told me on the phone that it is a mistake on the webpage and they will do nothing about it for me. In writing they told me I only ordered 2 pages which is incorrect. I ordered antall 2 with the assumption that based on the product description and specs that I would receive enough pages to amount to 400 pockets or 40 pages of 10 pockets.
In short Staples product description does not match product or price. Buyer beware, spend your money elsewhere.

Best customer service ever. I received an order and because of the bad packaging and of course the bad delivery from posten.no, many products were destroyed. After the email, I sent to them, they send all the order immediately, without even asking them and all the products, even products were not destroyed.

I too ordered an extension lead, on clearance, also waited several days for another email to arrive to tell me it had been discontinued. I feel its a little dishonest to advertise products that are not available yet I submitted all my personal details to them thinking I was going to receive a product and perhaps shop again, but now I have no product and staples can move on to the next unsuspecting customer to obtain their details for direct marketing no doubt. Poor show.

Ordered extension lead from them took 4 days to get a reply saying confired my order then 1 hour later cancelled my order saying been discontinued, this I has happened few times around black Friday period to me and many other people. They are data harvesting terrible company avoid at all costs. On there emails. There is no unsubscribe button to unsubscribe from there mailing list. Really bad company. Many other people on hukd site saying the same thing. Hey staples remove my name details from u mailing list

Came into the store a few days ago. Me and my mother had been looking to get our kitchen refurbished.
A lovely young lady called Carly provided us with all the information we would of ever needed about the planning and process.
I personally thought it was going to be a long and stressful experience, however Carly put my mind at ease with her great knowledge and can do attitude.
Myself and Mum would highly recommend going to speak to Carly if you would like your kitchen to be done!
Thank you again.

(staples corner brunch)

Bought a pair of office chairs of really bad quality, which i then asked to return, 4days later and still no response, their phone goes straight to voicemail and no response on facebook or mail.

The Top of the line everyday Quality at the best price with the fastest shipping Thanks My Staples.com along with the greatest items Highly Recommend Staples To Anyone

Embalasjen var alt for stor i forhold til varene.

Have not reported this business yet having had an account since 2/22/2018. Now I am reporting Staples. Have done a moderate amount of business with Staples, placed an on line order on 11/20/2018, received at least 5 emails about this order, had to make several calls to the retail store where my order was ready for pick up for an explanation of one of the emails. At the store, the Manager accused me of knocking over a display, in fact, his employee knocked over the display when she got mad when I asked her to put my items in a bag, the Manager accused me of harassing his employees and threatened to have me arrested if I go there again. His employees are Xmas help, do not know anything, make up answers a customer may have, a customer knowing the information provided is incorrect, very POOR customer service. Unfortunate, this manager misinterpreted my questions as harassment, we customers know when an employee is lying, stealing, etc., everyone a person does business with these days has an attitude, hostilities, prejudices, personality conflicts and everything else, the word “HARRASSMENT” is used so commonly, it has lost its meaning or content, a question these days is regarded as HARRASSMENT. Doing business these days is quite a challenge, a customer does not readily know who he, she, It is communicating with, prisoners, rapists, thieves, people on America’s most wanted?? These employees are probably responsible for the constant FRAUD with my credit cards. I would certainly check this Staples store located on 113 Mill Plain Road, Danbury, CT. 06810. Read the many reviews on Staples Complaint Site. I will NOT be doing business with STAPLES going forward. Very amateurish, juvenile, people with attitudes, uncooperative, because they do not want to be there in the first place. These employees obviously do not know what customer service is, it is a “SERVICE” and the “Customer is Always Right”. This unfortunate encounter, a new term used in the medical arena, was grossly MISINTERPRETED. No one these days takes responsibility, not even people at the managerial level, they just protect their employees, right or wrong, even if it is the employee’s fault. A very SAD commentary today. Everyone has an ISSUE and everyone is PARANOID!! NOT a good PLATFORM for customers to do business. Another thing I might mention, THIS IS BUSINESS, these people are not friends, friends need to be earned!!

I got wrong order on line, somehow got the wrongs products. i really prefer to buy at first in the shopping butikk and after i know better and tried the products i can do it on line.
I wanted A3 white copy paper, somehow i order Red ones...
And also wanted transparent tranfer paper roll for drawing and got white paper roll ( well ate least this i can use it normally)
I asked about return policy, they said i can not return to the shop where i got the package from, but i have to send back by mail/post and pay for the charges...not worth it th money!
i guess i made the wrong order, you live and you learn. If i ha bought straight in the shop i could just return it there, fast and easy... i did it on line...and this is what i have to deal with. also, if i got it at the shop i would not have made this mistake, because i would really see it!
Also took a bit more time to arrive then i expected. i actually passed the store and asked for it, because did not receive any sms or message that it had arived.
well, i made a new order and hopefully this time it will right :)
If someone needs red A3 paper, let me know...or if stapples will have back at the store for trading for other items ( would appreciate)

It was easy to order the products on staple.no , but:
1. I ordered a printer , it was not any information that this product will be out of their assortment.
2. Delivering was very complicated. My company is under establishment, therefor I ordered the products to my home address. It took more than one week, and I had to call many times to check where my order was. The guy at staple online customer service was not helpful at all. I asked him many times for the reference number of my order to check with "bring", but he denied to do that. After ten times calling to Staples, he gave me the number. I finally made an agreement with "posten" to delivering order.
It was the worse experience, I had with a company during past few year

I asked for the invoice more than a week ago, and I am still waiting for, the products are for a company and we need the invoice. It is unacceptable that I cannot have the invoice on time.

After that, you told me you were going to send me a copy of the invoice with the correct address,not the wrong one, but I am still waiting for...