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Starforge Systems Reviews 1,872

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,492 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, highlighting that the PCs run smoothly, quietly, and handle demanding games without issues. Many appreciate the careful packaging, ensuring products arrive in perfect condition, and the straightforward setup process. The customer service is also consistently noted for being helpful, responsive, and making interactions pleasant. However, some customers experienced issues with delivery times, noting delays and unclear tracking information. A few other people also felt that the product received was not as advertised or encountered technical problems like a faulty fan, corrupted operating system, or issues with Wi-Fi connectivity and audio.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the build quality, performance, and... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent build, clean cable management,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the seamless ordering process... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shipped slightly ahead of schedule despite an apparent backlog on parts. Arrived in a properly anonymized box. Computer came out of the box *almost* ready to boot up (gotta remove those foam stabilize... See more

Rated 5 out of 5 stars

Excellent experience, contacted me back in a timely manner, and shipping was very fast once shipped. PC parts were all from reputable compaines, like MSI, WD and so on. 10/10. Will buy another PC... See more

Rated 5 out of 5 stars

This PC, though pricy has worked amazing so far, i have experienced no issues, buffering, or lag with my starforge chainsaw man pro PC. Even when i play games like cyberpunk or rust it experiences no... See more

Rated 5 out of 5 stars

Great customer support people, made the process of sending my pc back for repairs a pleasant experience (as pleasant as that can be at least haha) Would have been nice if it didn't have to happen... See more


Company details

  1. #7 of 12 best companies in Computer Hardware Manufacturer

Written by the company

Starforge Systems was founded by a team of industry veterans alongside a group of content creators in August 2022. We set out to change the standard for customer service, build quality, and cable management in the industry, while still making sure our computers were affordable and accessible. To this day our goals haven’t changed. We’re constantly listening to feedback from our community to ensure that we continue to do things the right way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great product

Great product! The product was delivered to my house with great care, tracking was also provided, and keeping me informed of updates by e-mail. I appreciate the good customer support.

April 10, 2026
Rated 5 out of 5 stars

Loving my Starforge PC

Computer arrived on time, and I found no flaws with it. Runs games fantastically. Love the customability and looks amazing. I would definitely recommend to friends.

April 10, 2026
Rated 1 out of 5 stars

Worst company to deal with

Worst company to deal with if you ever have an issue with your PC. Good luck is all I can say. Will lie about how you sent your PC in for repairs and then say it’s the lighting in the pictures.

May 8, 2026
Unprompted review
Rated 4 out of 5 stars

I really like the product

I really like the product. It took a bit with unclear tracking to get it, but interaction with customer service put my mind at ease. I would think if possible something like an AR function like Amazon does with furniture may be helpful to the overall experience. I knew I was getting a medium case, but did not realize just how big that actually was until bringing it to my apartment and setting it up. I had to scramble to find a new place for it to rest compared to my initial expectation.

April 9, 2026
Rated 5 out of 5 stars

Exactly what I needed!

The process to buy was easy and straightforward. The system looks great and works amazing right out of the box! Very happy I chose to go with Starforge Systems for my first PC!

April 9, 2026
Rated 5 out of 5 stars

Powerful PC, Perfect Condition..

The PC I ordered came in perfect condition! Setting up was a breeze thankfully there were also instructions in case you aren't sure how to set up a PC. It was a straightforward process and continues to work great after spending a couple months with it now. The only non-issue was the waiting for the PC itself to arrive as they had to send an email to remind me that they were still building it but otherwise it was well worth the wait.

March 31, 2026
Rated 5 out of 5 stars

Great Customer Support

Great customer support people, made the process of sending my pc back for repairs a pleasant experience (as pleasant as that can be at least haha)

Would have been nice if it didn't have to happen at all, but I get that sometimes stuff happens and they get bad parts too.

Shoutout to Kevin from Customer Support!

April 8, 2026
Rated 2 out of 5 stars

My PC was over a month late with zero…

My PC was over a month late with zero communication until I contacted you guys. Then I was given a new deadline, and that passed. So I contacted you again. Took a month and a half after my initial deadline to get my PC. The only reason it's not a 1 star is because I got free wall art.

March 31, 2026
Rated 4 out of 5 stars

Fantastic with a minimal flaw

Outstanding performance, solid specs, however my case came with scratches on the top as well as the side glass not staying on completely after I followed the instructions for unboxing it.

March 18, 2026
Rated 5 out of 5 stars

Great PC

Going into every game before I even play and turning all the settings to the highest and knowing the game is going to work and look amazing is a pretty awesome feeling.

March 6, 2026
Rated 5 out of 5 stars

Delivered as promised

Shipped slightly ahead of schedule despite an apparent backlog on parts. Arrived in a properly anonymized box. Computer came out of the box *almost* ready to boot up (gotta remove those foam stabilizers) and was delightfully free of shovelware. The only way it could have been better is if it came with the debloated Windows settings by default.

April 7, 2026
Rated 2 out of 5 stars

My problem isn't technical its visual…

My problem isn't technical its visual if you care about what you're computer looks like keep in mind you might not receive any RGB even though its displayed in every single picture on the website the small disclaimer says parts may very depending on availability and this includes but doesn't say RGB personally i feal this would mean part as in company but as every company makes RGB id assume the different part would still b RGB but nope so i received a 6000$ computer that looks like crap compared to what was advertised and While customer support was polite they politely told me to bad i can send it back if i dont like it this may not technically b false advertisement but it feals like it i bought it to b powerful but to also b a display piece not a black block on my desk personally i dont think i could buy from them again as i can no longer trust that i will get what i am shown

April 7, 2026
Rated 5 out of 5 stars

Simple and Perfect

The entire process was easy. The system came extremely fast and was packaged perfectly. All I had to do was plug it in and turn it on. I couldn't be happier with everything!

March 31, 2026
Rated 5 out of 5 stars

Excellent experience

Excellent experience, contacted me back in a timely manner, and shipping was very fast once shipped.
PC parts were all from reputable compaines, like MSI, WD and so on. 10/10.

Will buy another PC through them when its time to upgrade later in the future.

May 4, 2026

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