Stark Future Reviews 299

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their supportive and knowledgeable assistance, making their interactions unforgettable and pleasant. The customer service is frequently highlighted as exceptional, with people appreciating the personalized and understanding approach, often going beyond normal expectations. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the team is always there to assist when needed. The products, especially the motorcycles, are described as pure perfection, innovative, and setting a benchmark in the industry, providing an amazing riding experience. However, some customers also noted issues with missing or damaged parts upon delivery, and some experienced problems with non-functional accessories like a Stark phone. A few other people also felt that the product had repeated tire and tube failures, which they believed stemmed from a design issue rather than normal wear and tear. Additionally, some reviewers expressed dissatisfaction with the lack of a customer service call line and, in some cases, a perceived lack of meaningful support in addressing their problems.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the bikes as amazing, pure... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the fast, professional, and... See more

Service

People report ambiguous experiences with service, with many customers expressing high satisfaction, praising... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and quick... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the innovation, performance, and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a fantastic demo ride at the dirtastic event. Shout out to Lyndsey and Brenna for being so supportive and knowledgeable, they really made the experience unforgettable! I'll definitely be lookin... See more

Company replied

Rated 5 out of 5 stars

These guys rock. They get it. Look after the customer and they will be your best advocate. I have had two Starks. Easily the best motorbikes I have every owned. Gives me 3 to 4 hours of tec... See more

Company replied

Rated 5 out of 5 stars

Customer and Dealer support is 2nd to none, performed by people who know and ride bikes. The knowledge base is great and being retained and continually improved all the time. Warranty is simple and... See more

Company replied

Rated 5 out of 5 stars

An absolute pleasure to deal with. Based in Cambodia, I had 3 months of hurdles to navigate to get the bike from the Californian dealer to Cambodia. At every stage when I needed some help from... See more

Company replied


Company details

  1. Motorcycle Shop

Written by the company

Stark Future is a multinational company, established in 2020 with Swedish roots but located on the fringes of Barcelona, Spain. Stark Future was able to construct a dedicated, passionate, and knowledgeable team from the best of both the motorcycle and power electronics industries. Stark rapidly started work on the first model of an ambitious catalog of next-generation electric motorcycles. The Stark VARG is the result. The Stark VARG, is the most powerful production Electric Motocross bike on the planet and the performance leader within its category.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

299 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 86% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I'm getting my first stark varg test…

I'm getting my first stark varg test ride I think it will be a good and I hope I don't scare it.

October 25, 2024
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Omer,

Thank you for sharing your review.

We're stocked that you finally got your hands of a VARG. We hope you're having the best time on it.

We remain at your disposal if you need anything.

Best regards,
The Stark Future Team

Rated 3 out of 5 stars

I ordered my Stark Varg MX through the…

I ordered my Stark Varg MX through the company's website. The order process was quick and easy. Since I was on vacation when I placed the order, I planned to transfer the full amount once I returned.

The first thing I noticed that didn't align with the company's high-quality image was the delivery date. It seemed to be a static value rather than a correct calculation. My delivery was scheduled for a Sunday, which isn't possible for deliveries, at least in Germany. Even after Stark's system registered my full payment, the delivery date was not updated. After waiting seven days with no movement on the order, despite their stated 7-day delivery time, I reached out to support. Once they processed my request, the shipping process started immediately. I got the feeling that if I hadn't contacted them, the order would have remained idle for a while.

I watched the shipping status, which changed every few hours, to see where the bike was. Once it reached the carrier's final depot, I was very excited for it to be delivered. Luckily, I was monitoring the tracking closely because I never received any information about the specific delivery time—no call, no email with an estimate. I was at home to receive it, but I'm not sure everyone would be so fortunate.

Assembling the bike was straightforward and easy, especially if you have worked on bikes before. While a few minor issues can detract from the experience, the first ride was worth all the stress beforehand.

However, after only three hours of riding, I already have two flat tires. I knew about the issues with Stark's tubes but thought they would have fixed this by now; apparently not. I contacted support, hoping they might offer me a set of new ones, perhaps the revised version they use on the new Alpha model. But that wasn't the case. They simply told me I could order the standard ones from their shop and did not offer a free pair as a replacement. I've never had a flat tire after just three hours of riding. One might be bad luck, but both? This, along with the response to my support inquiry, is very disappointing. I hope I don't have other issues in the future. In any case, I have now ordered standard inner tubes for the Varg MX.

July 24, 2025
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Sven,

Thank you for taking the time to share your detailed feedback.

We’re very happy to hear that the ordering process was smooth and that your first ride lived up to expectations, that’s what the Varg is all about.

We also acknowledge the frustrations you experienced. Since then, we’ve improved the accuracy of our estimated delivery dates and changed our logistics partners to provide a more premium delivery experience, with better tracking visibility and communication for our customers.

We’re sorry to hear about the issue with the inner tubes and understand how disappointing that must have been. Providing the best possible customer experience is very important to us, and we apologize that this was not reflected in your case. Please rest assured that our team will be there to support you should you need any assistance in the future.

Thank you again for your honest feedback, it helps us continue to improve.

Best regards,
The Stark Future Team

Rated 1 out of 5 stars

7 months later and the bike isn't working

My bike has just arrived after waiting for more than 7 months. It has been all set up and is now not working.

When you twist the throttle you can hear the motor working but the back wheel is not spinning.

Initially we noticed that the light was flashing yellow so we initiated a software update by holding both of the up and down buttons at the same time. That fixed the light which is now green, but still no power to the back wheel and can't use the bike.

Hoping to be able to take this down if they can help me to resolve quickly.

July 27, 2025
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Jordan,

Thank you for sharing your experience with us.

The reason for the extended delivery time is that your bike was built to order. It had to be assembled at our factory and then shipped to Australia, which involves approximately three months of freight transit time alone.

Regarding the issue you experienced, we’re glad our team was able to assist you in resolving it. Please rest assured that we remain at your disposal should you need any further support.

Best regards,
The Stark Future Team

Rated 2 out of 5 stars

No connection to the Stark Phone for over 2 months

No connection to the Stark Phone for over 2 months
I haven’t been able to connect my Stark Bike to the Stark Phone for more than two months. As a result, I can’t make any settings or see the battery status. Support does respond, but despite 20 emails and two meetings, there’s still no solution.

June 14, 2025
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Sascha,

Thank you for taking the time to share your feedback.

We’re very sorry to hear that you experienced connectivity issues. Our support team has been in contact with you through several email exchanges and calls, and we also arranged for replacement parts to be sent to resolve the matter. We’re glad that the issue has now been successfully addressed.

Please don’t hesitate to reach out if you need any further assistance, our team remains at your disposal.

Best regards,
The Stark Future Team

Rated 1 out of 5 stars

This is just a marketing stunt

This is just a marketing stunt, I have many issues with my varg ex. They don't help me, they reject to send me parts on warranty. And even the parts I ordered 10 days ago on my own expenses have not been shipped yet. I guess I will need to take a lawyer to solve this. Be aware when you buy one this company is not reliable at all.

June 15, 2025
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Florian,

Thank you for taking the time to share your experience with us.

We’re sorry to hear that your experience with our brand did not meet your expectations. That is certainly not the impression we aim to leave.

Please know that we remain fully at your disposal to discuss any concerns or questions you may have and to support you in any way we can.

Best regards,
The Stark Future Team

Rated 5 out of 5 stars

Excellent company to deal with and a…

Excellent company to deal with and a market leader in their field. I'm big on customer service and wasn't disappointed

May 9, 2025
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Don,

Thank you very much for taking the time to share your experience.

We’re truly pleased to hear that you’re happy with your experience with our brand, that means a lot to us.

Should you need anything further, please don’t hesitate to reach out. Our team remains at your disposal.

Best regards,
The Stark Future Team

Rated 1 out of 5 stars

Very bad after-sales service

Very bad after-sales service. hope you will get no problem with your bike.

May 6, 2025
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Steven,

Thank you for taking the time to share your experience with us.

We are truly sorry to hear that this was your impression of our brand. This is certainly not the level of support we strive to provide.

Please know that we have a dedicated in-house support team committed to answering all questions and resolving any type of issue as efficiently as possible. They remain fully at your disposal should you require any further assistance.

Best regards,
The Stark Future Team

Rated 1 out of 5 stars

Stole the deposit

The original pitch said the deposit was refundable. When I asked for a refund, it was denied because it had to be requested within some time period - 30 days, or 90, or whatever. I requested it when their delivery was delayed over and over and over, until it was, what, a year and a half late? I didn't have access to the original web page where the deposit was made, of course, and they said that information was available. That's crummy business practice. It wasn't a GoFundMe, but a deposit.

February 1, 2024
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Ilo,

Thank you for taking the time to share your experience with us.

I completely understand your frustration and truly regret that this situation has caused you disappointment.

I would like to kindly clarify that our cancellation policy is outlined in our Terms & Conditions. As specified there, deposits for customized bikes are non-refundable, as these configurations are built to individual specifications.

If you would like to discuss your situation further, please don’t hesitate to reach out, we remain at your disposal.

Best regards,
The Stark Future Team

Rated 5 out of 5 stars

The bike is fantastic!

January 18, 2025
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Mikael,

Thank you very much for taking the time to share your experience.

We’re truly pleased to hear that you’re happy with your experience with our brand, that means a lot to us.

Should you need anything further, please don’t hesitate to reach out. Our team remains at your disposal.

Best regards,
The Stark Future Team

Rated 5 out of 5 stars

Love cornering with this bike

January 6, 2025
Unprompted review
Stark Future logo

Reply from Stark Future

Hi,

Thank you very much for sharing your comment with us.

We’re delighted to hear that you’re enjoying your bike, that’s exactly what we love to see!

Should you need anything at all, please don’t hesitate to reach out. We remain at your disposal.

Best regards,
The Stark Future Team

Rated 5 out of 5 stars

Best dirtbike

Best dirtbike
Long lasting battery
Fast charging
Perfect handling
Most power

December 8, 2024
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Felix,

Thank you very much for taking the time to share your experience.

We’re truly pleased to hear that you’re happy with your experience with our brand, that means a lot to us.

Should you need anything further, please don’t hesitate to reach out. Our team remains at your disposal.

Best regards,
The Stark Future Team

Rated 5 out of 5 stars

The Varg is the BEST motorcycle ever built!

The Stark Varg is the most incredible motorcycle I have ever owned and I have owned dozens of off-road and street motorcycles of all types. The technology, performance, ease of use is amazing and it is the most fun you can have on two wheels! Stark Future as a company is also incredible. The support and speed of response when seeking help from customer support is unprecedented! The bike has been very reliable in over a month of hard use with multiple enduro rides per week.

December 7, 2024
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Tony,

Thank you for taking the time to share your experience.

We’re truly delighted to read your feedback. Our mission is to deliver a product that genuinely transforms the riding experience, and it’s fantastic to hear that this has been the case for you.

Should you ever need anything, please don’t hesitate to reach out to our support team, we remain fully at your disposal.

Best regards,
The Stark Future Team

Rated 5 out of 5 stars

Top Notch

Amazing product, and top notch customer service!

November 28, 2024
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Brian,

Thank you for sharing your experience with our customer service.

Be sure that we remain at your disposal if you need anything else.

Best regards,
The Stark Future Team

Rated 5 out of 5 stars

amazing bike my 300 and 690 are being…

amazing bike my 300 and 690 are being neglected. no issues for me so far after a few months of ownership

December 4, 2024
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Ray,

It’s fantastic to hear that you’re enjoying your first months of ownership, that’s exactly the experience we aim to deliver.

If you ever need anything, please don’t hesitate to reach out. We remain fully at your disposal.

Best regards,
The Stark Future Team

Rated 5 out of 5 stars

My new 2024 KTM 300xc-w is parked now.

My new 2024 KTM 300xc-w is parked now.

Need I say more?

December 3, 2024
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Bill,

No need to say more we believe..

Thank you for sharing your positive experience.

Best regards,
The Stark Future Team

Rated 5 out of 5 stars

Impressive

The bike is extraordinary. Swapped mine to supermoto, 80hp is nearly impossible to harness in the woods but on the street...

Support is responsive and friendly.

October 2, 2024
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Michael,

Thank you for sharing your experience with the bike.

80hp is definitely a challenge in the woods but on the street, it's different.
We hope you're having a blast on the bike!

We remain at your disposal if you need anything else.

Best regards,
The Stark Future Team

Rated 5 out of 5 stars

Stark is a groundbreaker

Stark is a groundbreaker, taking over where Alto in the USA left off. Not only have they produced a genuine motocross machine, they have reinvented other parts of the bike and processes that the established manufacturers have failed to consider. If the average motocrosser in the UK could only get over their obsession with noise, which is the very reason the 'Not In My Back-Yarders' have been able to smash the sport of motocross in the UK, the sooner we can get thousands back out on tracks in each and every town.

December 2, 2024
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Dale,

Thank you so much for your kind words, they truly mean a lot to us.

Since launching the company, our mission has been to continuously improve the dirt bike experience for our riders while opening new possibilities within the sport. Feedback like yours reassures us that we’re moving in the right direction.

We remain fully committed to pushing boundaries, refining our product, and delivering the best possible experience to our community.

Thank you again for your support.

Best regards,
The Stark Future Team

Rated 5 out of 5 stars

awesome in every way possible.

awesome in every way possible.
I absolutely love riding these bikes (have 2 bikes), to the point that I am pretty much not at all interested in riding my gas powered bikes anymore. The customer support is beyond good and I am finding the bikes to be virtually bomb proof, after nearly 50 hrs of ride time all I have had to do is change the gear oil once, which is a super quick and easy process requiring only about 3 ounces of oil. I could not be happier.

December 2, 2024
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Jason,

Thank you for sharing your ownership experience with us.

Our bikes are designed to be easy to maintain and to require as little maintenance as possible, so it’s great to hear that this has been your experience.

We’re thrilled to know that you’re having an amazing time riding, that’s exactly what they’re built for.

Best regards,
The Stark Future Team

Rated 5 out of 5 stars

From the 1st test ride to today it is…

From the 1st test ride to today it is the most epic bike I have ridden.
I love the bike!
I own Yamaha, Honda< KTM, Gas Gas, & Husqvarna moto bikes and most of them sit and I ride my Stark!

December 2, 2024
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Michael,

That’s fantastic to hear, thank you for sharing your experience with us from day one.

We’re delighted that you’re having such a great time on your VARG. That’s exactly what we strive for.

If you ever need anything, please don’t hesitate to reach out. We remain fully at your disposal.

Best regards,
The Stark Future Team

Rated 5 out of 5 stars

The company is great

The company is great. Any time I had questions or concerns they were answered right away. The buying process was easy and shipping was quick. I am looking forward to a long and great relationship with stark future

December 1, 2024
Unprompted review
Stark Future logo

Reply from Stark Future

Hi,

Thank you for sharing your positive experience with our brand, we truly appreciate your support.

We look forward to having you as part of the Stark Future community for many years to come.

Best regards,
The Stark Future Team

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