Stark Future Reviews 299

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their supportive and knowledgeable assistance, making their interactions unforgettable and pleasant. The customer service is frequently highlighted as exceptional, with people appreciating the personalized and understanding approach, often going beyond normal expectations. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the team is always there to assist when needed. The products, especially the motorcycles, are described as pure perfection, innovative, and setting a benchmark in the industry, providing an amazing riding experience. However, some customers also noted issues with missing or damaged parts upon delivery, and some experienced problems with non-functional accessories like a Stark phone. A few other people also felt that the product had repeated tire and tube failures, which they believed stemmed from a design issue rather than normal wear and tear. Additionally, some reviewers expressed dissatisfaction with the lack of a customer service call line and, in some cases, a perceived lack of meaningful support in addressing their problems.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the bikes as amazing, pure... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the fast, professional, and... See more

Service

People report ambiguous experiences with service, with many customers expressing high satisfaction, praising... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and quick... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the innovation, performance, and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a fantastic demo ride at the dirtastic event. Shout out to Lyndsey and Brenna for being so supportive and knowledgeable, they really made the experience unforgettable! I'll definitely be lookin... See more

Company replied

Rated 5 out of 5 stars

These guys rock. They get it. Look after the customer and they will be your best advocate. I have had two Starks. Easily the best motorbikes I have every owned. Gives me 3 to 4 hours of tec... See more

Company replied

Rated 5 out of 5 stars

Customer and Dealer support is 2nd to none, performed by people who know and ride bikes. The knowledge base is great and being retained and continually improved all the time. Warranty is simple and... See more

Company replied

Rated 5 out of 5 stars

An absolute pleasure to deal with. Based in Cambodia, I had 3 months of hurdles to navigate to get the bike from the Californian dealer to Cambodia. At every stage when I needed some help from... See more

Company replied


Company details

  1. Motorcycle Shop

Written by the company

Stark Future is a multinational company, established in 2020 with Swedish roots but located on the fringes of Barcelona, Spain. Stark Future was able to construct a dedicated, passionate, and knowledgeable team from the best of both the motorcycle and power electronics industries. Stark rapidly started work on the first model of an ambitious catalog of next-generation electric motorcycles. The Stark VARG is the result. The Stark VARG, is the most powerful production Electric Motocross bike on the planet and the performance leader within its category.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

299 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 86% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great support

Great support! Thanks

March 27, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for your feedback!

We’re glad to hear you had a great experience with our support team.

We appreciate your support, enjoy every ride! ⚡

The Stark Team

Rated 5 out of 5 stars

Always helpful

I have used customer support a few times over the last few years with 2 bikes. They have not let me down, although it feels very stressful to wait 24 hours after each email response, issues do get resolved and Stark does go the extra mile when they can I feel.

March 31, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for your continued trust and for sharing your experience over the years.

We’re really glad to hear that our support team has consistently been helpful and that issues have been resolved when needed. Going the extra mile for our riders is something we truly strive for.

We also understand that waiting between responses can feel stressful, especially when you’re eager to get back riding. Your feedback is important, and we’re continuously working to improve our response times and overall experience.

Thanks again for your support and for being part of the Stark community! ⚡

The Stark Team

Rated 1 out of 5 stars

No costumer service

No costumer service, after some emails, they had no answer to my questions so they decided just to stop or block my email.

EDIT:

You answering you must have a smug on your face, "enjoy your stark ex for what it was designed for" .
IT WAS ADVERTISE ROAD LEAGL!!!!
YOU DECIVED EVRYONE!!
HOW CAN YOU SAY THAT????
0 Profissionalism.
And I had other questions and they werent answered.

March 24, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for your feedback.

We understand your frustration regarding this topic. However, we would like to clarify a few points to avoid any misunderstanding.

Your inquiry was addressed by our support team with multiple responses, each provided within 24 hours. While we understand that the answer may not have met your expectations, we can assure you that your requests were handled and that your email has not been blocked or ignored.

Regarding your concern, modifying the VARG EX to 17” wheels affects its homologation. The EX model is designed and certified as an enduro bike within a specific category, and we must comply with these regulations as a manufacturer.

We respect your opinion and your right to share your experience, but we want to ensure that the information presented is accurate.

We hope you will continue to enjoy your VARG EX in the environment it was designed for.

The Stark Team ⚡

Rated 5 out of 5 stars

It started with a quick email asking a…

It started with a quick email asking a few questions. I certainly did not expect a call the next morning answering all my questions and then some! Mike was simply fantastic!! He stayed in touch whenever I had a question. He was also clutch in getting me what I wanted. Can say enough good things about him, and the rest of the team!

March 26, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for sharing your experience Paul.

We’re really glad to hear that what started as a simple email turned into such a positive and personal experience. Taking the time to connect, answer every question, and make sure you get exactly what you’re looking for is what we strive for.

A big thank you as well for highlighting Mike, we’ll be sure to pass along your kind words. He’ll be proud to know he made such an impact.

We truly appreciate your support and are always here whenever you need us.

The Stark Team ⚡

Rated 5 out of 5 stars

The customer support was outstanding

The customer support was outstanding. Few things about ordering were questionable. However, I was taken care of on items that I truly wanted with the bike. Very easy to follow steps during the process. Seems to me they stand behind the priduct.

March 17, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for your thoughtful feedback!

We’re really glad to hear that our customer support team took great care of you and helped ensure you got exactly what you wanted with your bike. Making the process clear and easy to follow is something we put a lot of focus on.

At the same time, we appreciate your honesty regarding the ordering experience. If you’re open to it, please don’t hesitate to share more details about what felt questionable, this kind of feedback is incredibly valuable and helps us improve.

It’s great to know that our commitment to standing behind our product came through, that’s something we truly believe in.

Thanks again for your trust and for being part of the Stark community! ⚡

The Stark Team

Rated 5 out of 5 stars

I was ready to place an order but was…

I was ready to place an order but was unsure about the specifics of the motorcycle. So, I submitted a question form on the website. Within a few minutes, I received a text message from a representative asking if I had time to chat. We had a 20-minute conversation where he provided suggestions, answered my questions, and then helped expedite my order from a local warehouse instead of waiting for delivery from Spain. The bike arrived within a week and was perfect.

February 19, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for sharing your experience Michael!

We’re really glad to hear that your online ordering experience went so smoothly. Being able to place your order directly through our website while still having quick access to real support when needed is exactly what we aim to offer.

It’s great to know our team could jump in within minutes, answer your questions, and help arrange a faster delivery from a local warehouse that combination of convenience and personal support is what we strive for.

We’re happy everything arrived quickly and that the bike met your expectations.

Enjoy every ride, and welcome to the Stark community! ⚡

The Stark Team

Rated 5 out of 5 stars

I have complete faith in this brand

I have complete faith in this brand. The product is incredible, and I understand that there will be minor errors with some parts. However, I’ve had an amazing experience working with this company. They promptly send you new, upgraded parts. I’m thrilled and will definitely buy another bike from them in the future.

March 17, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for your trust and for sharing your experience, Joshua!

It means a lot to hear that you have such confidence in the brand. We’re constantly pushing to deliver the best possible product, and while small issues can occasionally happen, what truly matters is making things right quickly, so we’re glad that came through in your experience.

We’re especially happy to hear that you’re enjoying the upgrades and support along the way. That long-term relationship with our riders is exactly what we aim for.

We truly appreciate your loyalty and look forward to welcoming you back for your next bike!

The Stark Team ⚡

Rated 5 out of 5 stars

Amazing after sales and even better…

Amazing after sales and even better bike.. the SAM support is next level it’s like having the best mechanic in your pocket 24 hours a day

March 12, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for the fantastic review Thomas!

We’re really happy to hear that both the bike and the after-sales support are living up to your expectations. Creating tools like SAM to give riders instant help and guidance anytime they need it was a big focus for us, so it’s great to hear it feels like having a mechanic with you whenever you ride.

Feedback like yours motivates the whole team to keep pushing the experience even further.

Enjoy the VARG and thanks for riding with Stark! ⚡

The Stark Team

Rated 4 out of 5 stars

I love the Varg

I love the Varg, its an awesome enduro bike! Its easy to ride fast and the quality of the components is great. I had a breakdown last Sunday where the drive wouldnt engage. I was able to book a service call and trouble shoot over the phone and fix the software issue. Excellent service! I bought the bike from Clonmel Off Road in August '25 and highly recommend them too.

March 12, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for the great review, Johny!

We’re delighted to hear that you’re enjoying your VARG and that it’s delivering the performance and rideability you expected from an enduro bike. It’s great to know the quality of the components and the riding experience are hitting the mark.

We’re also glad our support team could help you quickly troubleshoot and resolve the issue over the phone. Getting riders back on the trail as fast as possible is always our priority.

And thank you for the shoutout to Clonmel Off Road, we’re proud to work with passionate partners like them.

It sounds like we’re getting very close to earning that full 5-star experience, and we’ll keep working hard to make sure every ride and every interaction deserves it.

Enjoy the ride, and thanks for being part of the Stark community! ⚡

The Stark Team

Rated 5 out of 5 stars

Stark future 🫶

Stark future is an amazing company . Warranty of their bikes works amazing! I am so happy to have stark varg ! Sell your Ktms betas and sherco , and buy stark varg ! Future is here right now .
Bike is really fast and powerful.
And I think is best design on market

December 12, 2025
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for the awesome feedback Llya!

We’re thrilled to hear how happy you are with your Stark VARG and that your warranty experience went smoothly. Making sure our riders feel supported throughout their ownership is extremely important to us.

It’s also great to hear that you’re enjoying the power, performance, and design of the bike. Our team puts a huge amount of passion into creating something truly different for the future of riding.

Thanks for your enthusiasm and for being part of the Stark community! ⚡

The Stark Team

Rated 5 out of 5 stars

Stark is so fast with replying and give…

Stark is so fast with replying and give good support and sending parts Really fast with good instructional video’s step by step. Keep up the good work

March 9, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for the great feedback, Ronnie!

We’re really happy to hear that you’ve had such a positive experience with our support team. Fast responses, quick parts delivery, and clear step-by-step videos are exactly what we aim to provide to make things as easy as possible for our riders.

Your encouragement means a lot to the whole team.

Thanks for being part of the Stark community and enjoy every ride! ⚡

The Stark Team

Rated 3 out of 5 stars

Bad initial buy experience

In general, I am super happy with the bike.
The way I was getting it was not that positiv. I ordered it on the official Stark Future Webside, where a delivery date of End November was shown. The delivery was then finally in late January. I wanted to have it at Christmas. I ordered it without mousse and the tires and additional futures that I wanted to get it earlier. With knowing the delivery is only in January I would have ordered all additional options... mousse, tires, and and...
after the first ride the tube in the front weel was damaged...
So with that the first experiance was not good, but the product I really like... Tires changed and mousse installed... ready to race now...
Thanks

January 20, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for sharing your honest feedback Fabian.

We’re really glad to hear that you’re enjoying the bike now and that it’s ready to race. That’s exactly the experience we want every rider to have once they get out on the VARG.

At the same time, we’re sorry that the delivery timing didn’t match your expectations and that the initial experience around the order wasn’t as smooth as it should have been. Since then, we have also adjusted how delivery dates are communicated on our website to make it clearer that the dates shown are informative estimates. The final delivery timing is confirmed once the full payment has been processed and received on our account. While this can sometimes lead to small adjustments, it should not normally result in delays of this length.

We truly appreciate you taking the time to share this feedback, as it helps us continue improving the experience for all our riders.

Enjoy the bike, and we wish you many great rides ahead!

The Stark Team ⚡

Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with Stark Future’s support team. There was an issue with my referral since I used the wrong account during my purchase, but Leonardo went above and beyond to help fix it. He was super understanding, communicated clearly, and handled everything quickly and professionally.

He was able to resolve the situation and made the whole process stress-free, which I really appreciated. It’s clear that they actually care about their customers and want to make things right.

Overall, I’m very happy with the service and excited to enjoy my Stark VARG. Big thanks to Leonardo for the excellent support!

February 26, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you so much Lane for sharing your experience!

We’re really happy to hear that our support team was able to turn the situation into a smooth and stress-free one. These things can happen, and what matters most to us is making sure they’re handled quickly, clearly, and fairly.

A big thank you for highlighting Leonardo, we’ll make sure your kind words reach him.

We truly appreciate your trust and are excited for you to fully enjoy your Stark VARG.

Welcome to the Stark community! ⚡

The Stark Team

Rated 5 out of 5 stars

Response time was actually in minutes

Response time was actually in minutes. Questions answered quickly and intelligently. Mike was excellent at answering my concerns. Couldn't be happier with the customer service.

February 25, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for the fantastic feedback Drew!

We’re thrilled to hear that our response time was measured in minutes and that your questions were handled quickly and thoughtfully. That’s exactly the level of support we strive to deliver.

A special thank you for highlighting Mike, we’ll be sure to pass along your kind words. He’ll be proud to know he made such a positive impact.

We truly appreciate your support and are always here whenever you need us.

The Stark Team

Rated 1 out of 5 stars

I am not at all satisfied because the…

I am not at all satisfied because the Stark Varg motorcycle I just bought came with a Stark phone that did not work. I informed them about this problem and expected them to replace my Stark phone, but this did not happen from your side. And today I was forced to buy a new device. This has disappointed me greatly.

February 12, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for sharing your feedback.

We’re genuinely sorry to hear about your frustration. After carefully reviewing your case, we were unable to identify the device mentioned as being part of the original equipment supplied with the motorcycle. The phone referenced is not a unit that is delivered with our bikes.

Additionally, in a subsequent communication, we received information indicating that the device had been lost during use. Because of these circumstances, we were unfortunately not in a position to proceed with a replacement under warranty.

We always aim to handle every situation fairly and transparently, and our support team remains available if you would like to discuss the matter further so we can clarify any remaining questions.

The Stark Team

Rated 5 out of 5 stars

The customer support was excellent

The customer support was excellent

February 20, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you Daniel for your review!

We’re delighted to hear that you had an excellent experience with our customer support team. Your feedback truly motivates us to keep raising the bar.

Thanks for being part of the Stark community! ⚡

The Stark Team

Rated 5 out of 5 stars

Just recently received my Varg SM and…

Just recently received my Varg SM and all there is to say is amazing. From the purchase process to the assembly after delivery and the support team help, everything was truly outstanding. You have a new happy customer ready for future purchases. Big thanks to Leonardo from support team for the best experience I ever had from any support team after countless purchases with many companies. As someone that doesnt really like anything electric and has multiple "real" bikes Varg blew my mind and I recommend it to anyone who is doubtful as I was, you will not regret it. 10/10 Thank you.

February 18, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you so much for this incredible review Kristian!

We’re absolutely thrilled to hear that your VARG SM experience has been outstanding from start to finish. That complete journey is exactly what we strive to deliver.

A big thank you as well for the special mention of Leonardo. We’ll be sure to pass your words on to him. He’ll be proud to know he made such a strong impression. Providing truly supportive and professional service is something we care deeply about.

And hearing that the VARG won over someone who wasn’t convinced about electric bikes that’s one of the best compliments we could receive. Welcome to a new kind of performance 😉

We appreciate your trust, your recommendation, and your enthusiasm. Enjoy every ride, and we’ll be ready whenever you decide it’s time for the next one.

The Stark Team

Rated 5 out of 5 stars

All my questions were answered very…

All my questions were answered very fast, it’s amazing how fast the support works. They took care of me very well

February 17, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Thank you for the wonderful feedback!

We’re thrilled to hear that all your questions were answered so quickly and that you felt well taken care of. Providing fast, attentive, and reliable support is something we truly prioritize, so your words mean a lot to our entire team.

We’ll continue working hard to maintain this level of service and keep improving every day.

Thanks for being part of the Stark community!

The Stark Team

Rated 1 out of 5 stars

Greedy

So after you bought the most expensive dirtbike on the market, after you paid extra for software.
Then you have to PAY MONTHLY to be able to use all the settings!!!! Ridiculous!!

January 30, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Hi Göran,

Thank you for taking the time to share your feedback regarding your bike and, in particular, the app.

With your bike, you have access to five power curves and regenerative braking curves, allowing you to fully customize your riding experience.

As you said, we also offer a Pro Subscription, which unlocks additional features such as advanced power and braking curves, navigation, and a trail function. Every bike includes three months of free access, so you can try it out and decide whether it meets your needs.

Feel free to contact us at starkfuture.com/contact if you have any further question.

Best regards,
The Stark Future Team

Rated 5 out of 5 stars

Bike purchase. 6 star service from Stark.

An absolute pleasure to deal with. Based in Cambodia, I had 3 months of hurdles to navigate to get the bike from the Californian dealer to Cambodia.

At every stage when I needed some help from Stark Future they were there to assist me. Specifically Benoit from their head office. Provided paperwork when needed, and got the bike registered on their system when the dealer failed to do so.

When the bike eventually reached my hands, a couple of parts were missing and damaged. Again Stark didn't hesitate to assist me in having these parts shipped out to me immediately.

January 21, 2026
Unprompted review
Stark Future logo

Reply from Stark Future

Hi David,

Thank you very much for sharing your experience.

We’re truly glad to hear that, despite the challenges involved in shipping the bike internationally, our team was able to support you at every stage of the process.

We also appreciate your patience regarding the missing and damaged parts, and we’re pleased we could resolve this quickly for you. Providing reliable support, no matter where our riders are located, is extremely important to us.

Best regards,
The Stark Future Team

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