Stationery Pal Reviews 

9,043
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and appealing design of the products, often noting their cuteness and accuracy compared to online descriptions. Many people appreciate the excellent pricing, finding items to be affordable and a great value. Reviewers frequently highlight the fast delivery service, even for international orders, and are delighted by the thoughtful, cute, and well-protected packaging. The inclusion of free gifts and extra goodies in their orders also consistently exceeds consumer expectations. However, some customers also noted that delivery could take a long time, with some orders not arriving or lacking tracking updates. Additionally, a few other people also felt that while packaging was generally good, some items or boxes arrived damaged.

What people talk about most

Product

Users describe positive interactions with product, consistently reporting that items arrive exactly as... See more

Quality

Customers consistently note positive experiences with quality, often praising items for being exactly as... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction with the ease of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the super fast... See more

Price

Customers had positive experiences with price, often describing them as fair, good, and very reasonable, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered from them many times before and they never fail to impress me with the quality and cuteness of everything! The only reason I have 4 instead of 5 stars is that there are some categories... See more

Rated 5 out of 5 stars

Wonderful to get my package from Stationery Pal! It came quickly (1 week overseas!) was in a sturdy, well-packed box and when I opened it up, it was like a celebration inside. There was raffia, multi-... See more

Rated 5 out of 5 stars

The items were shipped correctly and there were strip of paper for decoration and also to reduce the damage on the items if the parcel were to be shaken around. There were also free gifts given, inclu... See more

Rated 5 out of 5 stars

I always love ordering from Stationary Pal. The items are well priced and get shipped very quickly. When the parcel arrives, it is always in the cutest packaging with adorable little free gifts. Only... See more


Company details

  1. Stationery Store
  2. Office Supplies Store
  3. School Supply Store
  4. Stationery Wholesaler

About Stationery Pal

Written by the company

Welcome To Stationery Pal

Stationery Pal is an online stationery store. Here's a terrific store for planner junkies, bujo addicts, and stationery lovers. We provide a wide variety of stationery items, including pens, paper, notebooks, stickers, washi tapes for scrapbooking, brushes, highlighters, and many other stationery.

Shop New Arrivals

Shop Dollar Mall


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(9,043)

370 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Long term customer. 100% recommend

I have used this site for years. I cannot fault them. Excellent prices and the products are really good.

Always packaged well with lovely fillings and the freebies are a nice touch.

You also get points to spend - I have ordered things I wouldn’t spend money on this way and have had some nice surprises.

October 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Fabulous stationary shop, with affordable prices

There are so many stationary items and at really affordable prices. I have just put my second order in as I loved my first order. Delivery was approx. just over a week to the UK. Well packaged even though the box its self was a little damaged, but the contents were perfect. I was pleasantly surprised when I opened the box to find some freebies. I highly recommend this stationary shop.

October 26, 2025
Rated 5 out of 5 stars

It was awesome !

It was awesome ! Everything was included and some extra mini freebies tooo ! Everything was packed well and with a touch of cuteness as always

October 13, 2025
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Rated 5 out of 5 stars

First time buying products

First time buying products from Stationery Pal, I love the extra goodies I got with my order. Definitely will be ordering again in the near future. Highly recommended

October 9, 2025
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Rated 5 out of 5 stars

Went the extra mile!

Shipment was very well packaged with a lot of extra thought put into it. The little bonus items were greatly appreciated!

September 9, 2025
Rated 1 out of 5 stars

Never received my order

Never received my order. I reached out to customer service twice and was ignored. So not only did I not get my order, there was no refund either.

September 6, 2025
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Rated 5 out of 5 stars

Perfect

It came PREFECTLY wrapped and was so adorable and the duck????

October 6, 2025
Rated 5 out of 5 stars

just as I expected

Despite the delay due to the location, everything has arrived wonderfully, with some logistical issues but it comes very well packaged so that nothing is damaged, the pens are of very good quality and they all write perfectly.

September 8, 2025
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Rated 1 out of 5 stars

my orders were not shipped to me

my orders were not shipped to me. More then 60 days after orders there is nothing. order which #2038786925 within more then 60 (sixty) days.
As written your refund policy below.

"60 Days Shipping Guarantee
Stationery Pal guarantees delivery for all orders. If your order is not successfully delivered to you within 60 days, please send us a quick email with your order number and we will issue a full refund."

So could you please issue a full refund?

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

everything came as expected

everything came as expected the watercolor journal feels really premium and ive been using the pens and markers i got for jounaling and everythings great, faster than expected also,

September 6, 2025

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