Stationery Pal Reviews 

9,043
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and appealing design of products, finding them well-priced and accurate to online descriptions. Many highlight the delightful, protective packaging, often including unexpected free gifts that enhance the unboxing experience. Delivery is also frequently described as fast, even for international shipments. However, some customers noted issues with missing or damaged items. Others experienced significant shipping delays, with some orders not arriving, and reported no response from the company regarding these problems or expensive shipping.

What people talk about most

Product

Users describe positive interactions with product, consistently reporting that items arrive exactly as... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of items,... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the super fast... See more

Order

People report ambiguous experiences with order, with many expressing satisfaction and a desire to reorder due... See more

Price

Customers had positive experiences with price, often describing them as fair, good, and very reasonable, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered from them many times before and they never fail to impress me with the quality and cuteness of everything! The only reason I have 4 instead of 5 stars is that there are some categories... See more

Rated 5 out of 5 stars

Wonderful to get my package from Stationery Pal! It came quickly (1 week overseas!) was in a sturdy, well-packed box and when I opened it up, it was like a celebration inside. There was raffia, multi-... See more

Rated 5 out of 5 stars

The items were shipped correctly and there were strip of paper for decoration and also to reduce the damage on the items if the parcel were to be shaken around. There were also free gifts given, inclu... See more

Rated 5 out of 5 stars

I always love ordering from Stationary Pal. The items are well priced and get shipped very quickly. When the parcel arrives, it is always in the cutest packaging with adorable little free gifts. Only... See more


Company details

  1. Stationery Store
  2. Office Supplies Store
  3. School Supply Store
  4. Stationery Wholesaler

About Stationery Pal

Written by the company

Welcome To Stationery Pal

Stationery Pal is an online stationery store. Here's a terrific store for planner junkies, bujo addicts, and stationery lovers. We provide a wide variety of stationery items, including pens, paper, notebooks, stickers, washi tapes for scrapbooking, brushes, highlighters, and many other stationery.

Shop New Arrivals

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(9,043)

370 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I really liked my shopping experience

I really liked my shopping experience, there was a good selection and I got stationary I had been looking for, for a while and at a good price. I also liked the packaging and all the little notes. Small business do it the best

October 6, 2025
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Rated 5 out of 5 stars

Amazing

Their stationery is cheap, has a wide range, and they have many discounts! All I could ask for!

August 19, 2025
Rated 1 out of 5 stars

Ordered 2 months ago and no delivery…

Ordered 2 months ago and no delivery updates. Terrible customer service I have sent numerous emails to customer service and no response. Have been using Stationery pal for 6 years and this is the first time I’ve had such an awful experience. I would like a refund at least, but there’s no sign of me receiving one. Please order from this site with caution.

September 11, 2025
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Rated 5 out of 5 stars

Affordable and care about customer service

They are very considerate and put effort into their packaging, which makes customers feel appreciated. I got four things for free, plus a thank-you card, even when the original order was affordable, and I would rate my experience a ten out of ten. I will be buying from them again.

August 30, 2025
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Rated 1 out of 5 stars

I ordered notebooks 13 weeks ago and…

I ordered notebooks 13 weeks ago and they still haven’t come, and there is nobody responding to me about it, and the shipping was insanely expensive, I spent slot of money and the notebooks never came and nobody talked to me about a delay in shipping or anything, I would absolutely like a refund and yes I’m willing to sue.

August 19, 2025
Rated 1 out of 5 stars

the deliver person kept my package

the deliver person kept my package and I never received it. I have sent you guys emails, messages in your social media to see how I could contact the delivery service, but no one has replied. I even tried calling the phone number that is in the website but nothing.

September 22, 2025
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