stationerystation515.com Reviews 

745
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products and the exceptional service received. Customers consistently highlight the fast shipping and delivery, often noting that items arrived much quicker than expected, even for international orders. Many appreciate the personalized communication, including receiving photos of their exact purchases before shipping, ensuring accuracy and satisfaction with their order. The company is also commended for its excellent selection of unique and hard-to-find items, making it a go-to for specific needs. However, some people were dissatisfied with issues concerning incorrect items being sent or pens not working, despite the overall positive sentiment regarding product quality.

What people talk about most

Product

People report positive experiences with product, often praising the wide range of unique and hard-to-find... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the incredibly fast shipping and... See more

Order

Clients share positive opinions on order, with many reviewers appreciating the thoroughness and quick... See more

Service

Customers consistently note positive experiences with service, highlighting great communication and quick... See more

Quality

Consumers find quality to be positive, with many reviewers consistently highlighting that items are as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Statstat515, as I call them, was a fantastic experience. They are very thorough with your order and provide quick shipping. They also have a terrific inventory if you're looking for alt and unusual mt... See more

Rated 5 out of 5 stars

After looking for a specific limited release pen I found it in stock at Stationary Station. After I had placed my order the store sent me photos of the exact products I had bought and asked if... See more

Rated 5 out of 5 stars

The store owner was very helpful in helping me figure out all options for shipping, and how soon the order would get to me. They have kept me well informed during this whole process, and ensured the i... See more

Rated 5 out of 5 stars

This company offers a wide range of stationery and it is all so reasonably priced. My order was packed, shipped and arrived very quickly - much quicker than some other companies that are based in the... See more


Company details

  1. Stationery Store

Written by the company

Seller of Japanese stationeries and other Japanese products


Contact info

4.9

Excellent

TrustScore 5 out of 5

745 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(745)

104 reviews in the last 12 months

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Rated 5 out of 5 stars

High quality service and products

The customer service was amazing. They were really prompt, clear and accommodating in their communication. The packages was packed really well. And the parcel arrived very quickly. The items were in prefect condition.

October 6, 2025
Rated 5 out of 5 stars

Very good, highly recommend

They sent me a picture of all my purchases before shipping them. Everything was in a mint condition and i even got some free stickers with my order. Definitely will be ordering again! Shipping was insanely expencive to Europe but i think it was worth it.

October 2, 2025
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Rated 5 out of 5 stars

Excellent customer service

I had a wonderful experience with Stationerystation515 - they were very responsive with a shipping issue that I had and made accommodations for me, which smoothed over my worries about the de minimis exemption change for my country. I will definitely order from this store again!

September 18, 2025
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Rated 5 out of 5 stars

Professional, kind, top tier service and products

Great experience with the company. Helped resolve order issues professionally and kindly, great selection of products, emailed photos of everything before sending. Honestly one of the best order experiences Ive had. Will definitely be ordering again

September 4, 2025
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Rated 5 out of 5 stars

Super helpful and friendly service

I had bought some of the 2026 Hobonichi collection from this site because it had sold out on the store. These items were for a friend and I really wanted to get them. When I had initially put in the order, there was a discrepency with my PayPal details but the seller contacted me straight away and was able to sort out the problem and have my items delivered to me. Everything came very quickly and in perfect condition. I really appreciate the sellers also send pictures of the items you have bought to confirm your order - a really lovely touch. Thank you again for helping me with my order, I would highly recommend this website to anyone!

September 3, 2025
Rated 5 out of 5 stars

First time purchase

Initially had a hard time buying from the site but somehow managed to complete my purchase. Received my items quickly as described. Very happy with all items and I world purchase again from stationarystation515!

August 22, 2025
Rated 5 out of 5 stars

My new favorite shop for pens 😊

I'm absolutely amazed by the customer service I received. I recently bought a Uniball Zento Signature pen and some refills, and every single interaction was incredibly smooth and fast. The communication was prompt and professional, making the entire experience a pleasure. This is what great customer service looks like. Highly recommend!

August 25, 2025
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Rated 5 out of 5 stars

Excellent communication

My country was not in the shipping list but thanks to the seller's quick response everything went smoothly. The delivery was super fast and everything arrived flawless just as described in the actual photos sent by email. Thank you very much.

August 15, 2025
Rated 5 out of 5 stars

Fast delivery

I received my order very fast. Everything is the same that as the photographs they sent me. Great service very thorought.

August 12, 2025

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