stationerystation515.com Reviews 

745
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products and the exceptional service received. Customers consistently highlight the fast shipping and delivery, often noting that items arrived much quicker than expected, even for international orders. Many appreciate the personalized communication, including receiving photos of their exact purchases before shipping, ensuring accuracy and satisfaction with their order. The company is also commended for its excellent selection of unique and hard-to-find items, making it a go-to for specific needs. However, some people were dissatisfied with issues concerning incorrect items being sent or pens not working, despite the overall positive sentiment regarding product quality.

What people talk about most

Product

People report positive experiences with product, often praising the wide range of unique and hard-to-find... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the incredibly fast shipping and... See more

Order

Clients share positive opinions on order, with many reviewers appreciating the thoroughness and quick... See more

Service

Customers consistently note positive experiences with service, highlighting great communication and quick... See more

Quality

Consumers find quality to be positive, with many reviewers consistently highlighting that items are as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Statstat515, as I call them, was a fantastic experience. They are very thorough with your order and provide quick shipping. They also have a terrific inventory if you're looking for alt and unusual mt... See more

Rated 5 out of 5 stars

After looking for a specific limited release pen I found it in stock at Stationary Station. After I had placed my order the store sent me photos of the exact products I had bought and asked if... See more

Rated 5 out of 5 stars

The store owner was very helpful in helping me figure out all options for shipping, and how soon the order would get to me. They have kept me well informed during this whole process, and ensured the i... See more

Rated 5 out of 5 stars

This company offers a wide range of stationery and it is all so reasonably priced. My order was packed, shipped and arrived very quickly - much quicker than some other companies that are based in the... See more


Company details

  1. Stationery Store

Written by the company

Seller of Japanese stationeries and other Japanese products


Contact info

4.9

Excellent

TrustScore 5 out of 5

745 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(745)

104 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic communication

Fantastic communication, they even sent me real actual pictures of the items before they shipped. That's what you expect from japanese people, with their dedication to work and attention to detail.

July 14, 2025
Rated 5 out of 5 stars

Awesome Customer Service!

After looking for a specific limited release pen I found it in stock at Stationary Station.

After I had placed my order the store sent me photos of the exact products I had bought and asked if I was happy with the quality and look of them (this was above and beyond what I was expecting).

On top of that, shipping from Japan to New Zealand only took 5 days (using the cheapest Japan Post option). Amazing!

I'm beyond chuffed and I'll definitely be buying from them again.

July 9, 2025
Rated 1 out of 5 stars

Classic scammers

Classic scammers, they sent me a wrong item which 3 times cheaper and refused to send me the one I ordered.

I paid $35 for shipping, waited 2 weeks and received a wrong item. After multiple requests they partially refunded the order. My final emails got no response, as they were ignoring me.

I ended up with the wrong item for delivery of which I paid $35. Thanks for the horrible service, hope you guys go out of business.

I don't recommend anyone to purchase anything from stationerystation515, clearly they don't care about own reputation, they don't care about their customers. Also as classic scalpers they double and triple up the price for some of the items.

May 11, 2025
Unprompted review
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Rated 5 out of 5 stars

10/10 would buy from here again!

The team communicates with you the entire time making sure that the products you chose are correct and with a shipping issue I had they made sure I went with the best option for an easier process. The products that arrived were beautiful! I cannot wait to order from them again! :)

June 18, 2025
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