Fast shipping and very easy online interface. I have not needed to exchange anything so I can’t speak to that.
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Excellent quality. Strong point of attention : current return policy on their website doesn’t follow EU regulation. Had to reach them upfront to be sure that I would have been able to return my it... See more
Company replied
Bag is looking very nice, I like the style, colors and purity of design. However, when I was trying to get in touch with the company to change the delivery day, there was no reply (I sent 2 emails an... See more
They charge 100 USD for returns outside Sweden even though product they send is totally different from the pictures! Poor service. Don‘t buy here! Markus (Location: Germany)
Company replied
Company details
Written by the company
A Swedish brand that makes bags made of vegan materials with the combined look of classic, sporty and sophisticated. Lightweight, water repellent bags that could be used for work, gym or travel. All day - every day.
Contact info
nybrogatan 8, 11444, stockholm, Sweden
- 0734414799
- info@steeleborough.com
- steeleborough.com
3.6
Average
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Best bag ever
It took 75 years to finally get a backpack🎒that is perfect. I have the olive and black.Can I suggest that all linings should be in black and a pocket on the back would be nice.When the bag is offer in other colors,please let me know.Thank you again and I am so happy😊!!
January 4, 2023
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Beautifully made bag, very stylish
Great bag, arrived super quick and the quality is amazing. Is a present for my husband. I can't wait to give it to him at Christmas.
December 8, 2022
Great bag
Great bag! handy and looks great! I do have one suggestion about the strap I would have preferred to see that the (outer) material used for the bag would be the same material as the strap that would’ve made it top-notch for me but overall great bag good quality love it.
November 28, 2022
Incredible bags
Incredible bags: beautifully designed, well made, and sturdy. Superb, world class customer service.
November 30, 2022
Quality
Very nice weekend duffle - well built roomy and looks great
I looked at a lot of different options and glad I chose Steele & Borough
November 4, 2022
Reply from Steele & Borough
Thank you so much for this nice review..Best regards Catherine & Niklas
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The item arrived earlier then expected…
The item arrived earlier then expected and was as described.
October 9, 2022
Product above expectations
Product above expectations, great quality. No issues with order or delivery. Will consider for my next bag
September 8, 2022
Perfection!!!
September 4, 2022
Reply from Steele & Borough
Wow! thank you this is exactly what we strive for...You cant believe how happy we are to get this review.
Everything great
Everything great. But I had to pay taxes when it arrived to Mexico... Buuut it was a good thing that they could ship it to Mexico
July 31, 2022
Reply from Steele & Borough
Hi Rodrigo, Thank you so much for your review we really appreciate it. Best regards Catherine
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Beautiful bag, great service
Quick response online by chat, quick delivery, beautiful bag
July 24, 2022
Reply from Steele & Borough
Thank you for your review we really appreciate it
Gorgeous bag, even better customer service
While the product itself is great, it is the customer service I received while clearing the goods in to the UK that deserves the real
praise. Immediate responses to any questions that I had and keen interest in helping me to clear customs. Gorgeous bag, even better service
June 11, 2022
Unprompted review
Reply from Steele & Borough
Hi Paul, thank you so much for this we really appreciate your review. Best regards Catherine
Great experience
Great customer service and great product. In the beginning my order was delayed due to issues with FedEx; however, the team closely followed up and got the matter resolved in due time. Thanks Catherine.
June 5, 2022
Reply from Steele & Borough
Hi Mustafa, I am so sorry to hear this, we did not hear from you so I did not know that you had problems with the shipment. I have checked with our warehouse today and I am waiting for a reply. Normally in case our customer get back to us with a problem we solve it as soon as we hear from them. Best regards Catherine
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Overall I really love the backpack my…
Overall I really love the backpack my only complaint if you pass a certain threshold of stuff you put into the bag it no longer clasp’s correctly leaving the top awkward and open.
April 6, 2022
Reply from Steele & Borough
Hi Abe, Thank you for your review this is good feedback for us and we will think about a solution to this when we design our next backpack. Best regards Catherine
The perfect weekender
Bag is very well made with heavy duty material which should not wear or fray, and it is the perfect size for a weekend trip.
March 26, 2022
Reply from Steele & Borough
Thank you we are really happy for this great review.
Bought a nice duffle bag
I bought a nice duffle bag that been used for both weekend travelling and gym.
March 9, 2022
Reply from Steele & Borough
Thank you so much for this nice review we really appreciate it. Best regards Catherine and Niklas
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