Beautiful muted sage green, sturdy and wonderful rounded corners. My 18 month grandson loves it and I love it for all the ways we can spend time together . Perfect counter height. We can wash dishes t... See more
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This is my go-to baby gift and I’ve now ordered 4 from Step-up Baby. Like color options, quick delivery and good price for excellent quality.
Company replied
I bought a baby tower 2 weeks ago. I’ve been trying to return it by contacting customer service as no return slips added to package. No reply’s from CS In response to step up baby’s reply below… we... See more
Company replied
Item received in exchange for a review. The step up was delivered promptly and came well packaged via courier. Relatively easy to build (it comes dismantled). Very stable design, lots of standing spac... See more
Company replied
Company details
Information provided by various external sources
The ultimate learning platform for your toddler. Provide a safe environment for your little helper to develop their skills in the kitchen.
Contact info
United Kingdom
- customerservice@stepupbaby.com
- stepupbaby.com
4.3
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order
Easy to order, delivered very quickly. Easy to assemble. Very sturdy, Mason my 18 month old grandson is absolutely thrilled that he can climb up and down by himself and has discovered a whole new world within his reach.
December 14, 2023
Great product
Great product, easy to assemble and quick delivery.
My grand daughter loves it.
Only improvement would be to make the standing area anti slip - but some anti slip strips were easy to purchase elsewhere and attach.
December 8, 2023
Easy to order
Easy to order. Liking choice of colour. Great service. Grandson loving it.
November 27, 2023
Good product good service
November 24, 2023
Speedy delivery
November 27, 2023
Excellent service
I bought the toddler tower. Easy ordering process and the item was delivered the next day! Excellent service and product. Highly recommend!
November 24, 2023
The step arrived promptly and well…
The step arrived promptly and well packaged - it has now been assembled but awaiting Christmas Day before use!!
November 13, 2023
Game changer
Game changer for our 2 year old to let him get involved in prep of food and using the sink. Massive leap forward
September 27, 2023
Easy to purchase and quick delivery
Easy to purchase and quick delivery. Instruction not hugely clear and some pieces struggled to go together due to machining of pieces. Took some fettling to make step level due to tightness of fixings.
September 25, 2023
Great gift for my 18 months daughter
I ordered varnished one and had waited for almost 1 month by international shipment.
Customer service took care of my order kindly. Thank you so much. My little one enjoy cooking together.
September 10, 2023
Excellent product and quick service too.
August 29, 2023
Quick delivery and a really good…
Quick delivery and a really good quality product. Our daughter loves using it!
August 24, 2023
A gift for my daughter whose 1yearold…
A gift for my daughter whose 1yearold hasn’t used it yet but we think it will be a huge success
August 6, 2023
Great communication on the delivery…
Great communication on the delivery address as this was a present
July 23, 2023
Five stars
The kitchen step up tower is a fantastic addition to the home. Brilliant. Well made. Quickly delivered.
July 16, 2023
Good stable and easily cleanable learning tower but quite large
Item received in exchange for a review. The step up was delivered promptly and came well packaged via courier. Relatively easy to build (it comes dismantled). Very stable design, lots of standing space for my daughters (individually, too small for both together). Easy for them to climb up and down independently, even my 18 month old. I have it in the natural colour and it looks very neat and is easily wipe cleanable. It does however have quite a large footprint so requires a lot of storage space when not in use.
June 25, 2023
Reply from Stepup Baby
Thank you for taking the time to review our product as part of our entry to the Mother and Baby Awards. We have our fingers crossed for the results in the next few months!
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