Steven Eagell Toyota Reviews 

Bought an approved used Lexus, trading in our car in the process. Dealership dealt with us fairly and transparently throughout - from test drive, to negotiation on price, to prep and handover on exchange day. A pleasant experience and no complaints. Recommended.

This is what service should be. From first contact to collection of our car, every member of the team just couldn't do enough for us. The whole process of buying a car from this company was exemplary.

Generally a good experience however too many instances of the salesperson having to talk to the manager which was annoying and prolonged the sales process far longer than it needed to be. Also since the sale an enquiry has gone unanswered.

They fitted in with our tight schedule.

Quick and efficient to respond to queries, they will try their best to work with your requirements, very honest and knowledgeable sales person.

Had been dealing with another Toyota dealership in Staffordshire. Although they did most of the ground work in getting us to move from Mazda to Toyota, they were struggling to get the model and colour of car we were after. Could see on Autotrader that the Steven Eagell Chelmsford branch had a car that we were looking for. As we were down in Essex visiting family, decided to drop in and see the car. Found the staff to be really helpful, and following a test drive decided to look no further and buy the car. Thanks to Shak Ahmad for making the purchase of the car quick and seamless, and also for his after sales support.

Brought the car for my wife main reason was I brought a car for myself earlier in the year.Their part exchange was very fair.
The team at Toyota were really helpful I did not feel pressured at all this was a big reason for us going back.
Harry looked after us on both sales a really helpful and knowledgeable young man.
The aftercare is very good as well checking that everything is going well.
Would recommend to anyone.

I only visited to see what type of car I could get and ended up buying a car we were well looked after and advised well.

I was not going to purchase a new car. But the good sales man Ebrima convinced me so well.

Very nice, helpful people. As the car I wanted was already sold, they looked for another until they could find me one.

Had a hassle free service from steven eagell, exceeded my expectations very proffesional.

They have some good cars to sell and Harris sold it well. I am now the owner of a RAV4.

I had carried out a fair amount of online investigation in my search for a new motor. I had decided to go for a C-HR and Damien at Eagell Toyota in Worcester was quickly able to find me exactly what I was looking for. A test drive happened on my first visit and we agreed the deal on the spot. Everyone I saw at Eagell were friendly, Professional and were keen to supply the car I had set my heart on. The car is everything i expected and more. A very happy customer indeed!

I’m a new customer of Toyota, and I'm trying to find the stamped VIN/Chassis to go to several garages and people, but no one gives me any clues. 

Then I have taken an appointment at the Toyota Dealer to show my car's stamped VIN. I visited Toyota today in Romford, RM3 0DZ, to find my stamped VIN/Chassis number in my vehicle. 

In two minutes in the Toyota showroom, Mr Harry Merrion (sales) showed me the stamped VIN, and I was surprised. Within 10 mins I'm out of the Toyota showroom!!

Thank you, Harry Merrion 😍...

Superb sales service all round. Abdul made the whole experience none stressful and a pleasure

Great contact with Sam in sales when he sold me my GR Yaris. Sam organised everything I wanted. Also Ben with some of the paperwork.

Great job done.

Well, what more is there to say? We were just looking and poking around, with no intention of buying, and then Daniel just gave us the best experience ever. So we bought the new Toyota C-HR, and we are chuffed to bits

Everybody we encountered was friendly, helpful & professional.
They couldn’t have given us a better experience.

I have recently purchased a second hand car from this dealership. That process was very smooth, but I am believer that the proof is when things need sorting. After a few weeks there were a couple of items that needed sorting and the dealership was happy to address them. The staff were great on the day and looked after me whilst I worked in the space they gave me.