I called customer service center this morning, explaining what was going wrong with my robot mower. The girl took care of my problems and promised to be back as soon as possible. After having been hel... See more

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Dreadful. No support, no one to turn to when their product doesn't do what it's supposed to do. I have (unfortunately) an A750 robot lawnmower and it is bricked, the only thing it does is request new... See more
Easy to order and fast shipping, The pruning saw is lightweight but really effective and reduces the effort required to cut through branches. It locks open and locks shut for safety. Better quality a... See more
Company replied
If there were a zero-star option, I’d use it. I ordered a Stiga battery on the 19th of March and still haven’t received it. The company has also stopped responding to my emails. My invoice number is U... See more
Company details
About STIGA
Written by the company
STIGA is a leader in designing and making a wide range of powered garden equipment, distributed across Europe and beyond. Everything we create is taking inspiration from nature and bringing engineering innovation to the world of gardening. We are green-fingered engineers, with the hearts of gardeners.
We believe that collaboration and feedback are the key to continuous improvement and value creation, for you and us.
Tips & tricks from our lawn and garden experts
All our services for you
White Glove
Order online or in-store and have your products delivered to your door, ready to use.
Click and collect
Buy online and choose your preferred pick-up location.
Free shipping over €100
Free returns within 14 days
Klarna
Pay in instalments easily, flexibly and securely.
Subscribe to our newsletter and join our community of gardening, nature and technology lovers that's been growing for 90 years. Plus, keep up to date with the latest technology news and seasonal tricks for your garden!
Contact info
STIGA S.p.A, Via del Lavoro, 31033, Castelfranco Veneto (TV), Italy
- +39 0423 450111
- international@support.stiga.com
- stiga.com
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Customer service phone line
The customer service number stated that the operator would answer from Italy, she answered quickly, was very engaging, knowledgable and helpful. She also answered my query fully.

Reply from STIGA
Very well constructed machine
Very well constructed machine. Imressed by the easy operation. Easy to fit the mulching, side discharge and collection bag. The hight adjustment is so simple to operate. It cuts the grass really well as you would expect from a new machine. Very happy with the purchase. Powerful Honda engine easily gets through long grass.

Reply from STIGA
Excellent customer service
Delivery company delayed so replacement sent quickly. Customer service quick, efficient and helpful

Reply from STIGA
Bought GT300 products
Bought GT300 products, with interchangeable batteries. The strimmer is excellent, with telescopic shaft. The. hedgecutter not used yet.

Reply from STIGA
Disappointing delivery communication
The machine arrived within 10 days. Product very good but communications regarding delivery poor.

Reply from STIGA
A Must Buy!…
My husband had always used petrol lawnmowers, and would never have considered a battery one, until now.
We were amazed at the result, when we used it for the first time! It is powerful, and very easy to use. Extremely happy with the product.

Reply from STIGA
Not really as powerful as I wanted for…
Not really as powerful as I wanted for cutting coarse grass. I think my old electric cabled strimmer cuts rough grass rather better. I bought ha powerful petrol strimmer some years back but using it terrifies me, so it is seldom used.

Reply from STIGA
Unit installed wrong by dealer
Unit installed wrong by dealer , customer service was no help at all . Worst experience ever. No help from dealer , main dealer or stiga . Once payment was made nobody wants to know . Still problems 5 month on

Reply from STIGA
Very good value for money
Very good value for money - wide range of quality products.
Bought one of there robot mowers, tuen out to be rubbish
Bought one of there robot mowers, and have nothing but problems. Their GPS system is poor, worse of all need a blade motor, and they have n spares, mine is one of four at local distributer with same problem.
Stiga is a horrible company to dael with, great sell poor afterservice.
Have been using my petrol mower for last 6 weeks, what a waste of money.
Must be better robot mowers in the market

Reply from STIGA
Pleased with my new lawn mower
Pleased with my new lawn mower, it’s just what I was looking for.
Check that all right items are in the box before dispatch...
Ordered an electric lawn mower and yes it was dispatched and arrived quickly, but no email sent letting me know date of arrival, first thing was the delivery driver phoning me that he was 3 minutes away. Easy to put together ready to use but found that the leads to the charger had EU two pin plugs and with NO adaptors to convert to a standard three pin plug. I tried to phone the 0800 number and could not get through, also had difficulty trying to register the lawn mower, batteries and chargers for the warranty. In the end I used the Chat Line on the Web site and sent an email link to register. I mentioned the leads on the chargers, and they would send out two adapters in the post. After waiting a few days, they arrived but the wrong adapters so I phoned the 0800 number and was told to go to my local dealership, and they had one so I could fully charge the batteries for first use. It was not the right EU adapter for my EU two pin plug, it was for a round EU two pin plug but was able to push the plug into it, so they were going to order the right ones for me. After waiting a further 10 days I am now able to use both chargers. I have used my new lawn mower, and I am very pleased with it. Before sending out please check that the charger leads can be used in the UK or the right adapter is in the box.

Reply from STIGA
I have emailed this company twice as my…
I have emailed this company twice as my charging unit is only working on one side and has been since I bought it in the spring of this year. I have received no reply from them at all so I feel extremely disappointed that their so called guaranteed is worthless.

Reply from STIGA
Not what I expected
Excited to get my new blow , first time getting a battery one . Nice and light weight but disappointed in the blowing ability 😔 is really only good for light weight blowing.

Reply from STIGA
Good communication
Good communication. Item as described and excellent value for money.

Reply from STIGA
Power washer arrived.Excellent, works really well.
Received box of biscuits, I had ordered a Stiga Powerwasher, still awaiting this product a week later, but the biscuits have been collected.

Reply from STIGA
Applied for 5 year guarantee
Applied for 5 year guarantee. Too much information needed where my details will be passed on to other parties. Declined the offer. Thanks Edward

Reply from STIGA
Good mower but after owning a full spec…
Good mower but after owning a full spec mower over the years I am finding this compact on had work with not having hydro steering but I will maybe upgrade or stay with what I have got.

Reply from STIGA
Battery mower
Delivery was fast and the mower was well packaged. It was reasonably easy to put together and the battery system is really good. The overall feel of the mower is a bit flimsy and the grass box fills very quickly, but it is efficient at cutting the grass and it is easy to adjust the height of the cut.

Reply from STIGA
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