Stillwhite Reviews 135

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for its user-friendly website and seamless overall experience, making it easy to find and purchase products. Many people appreciate the ability to find their dream items at a fraction of the original cost, highlighting the value and extensive selection available. The process of selling items is also consistently described as straightforward and efficient, with many users successfully selling their products quickly. However, some customers expressed dissatisfaction with the pricing structure, specifically regarding additional fees from payment processors that reduced their expected earnings. A few reviewers also reported issues with product descriptions not matching the actual condition of the item received, leading to disappointment. Additionally, a small number of users found the website's visual layout somewhat overwhelming and challenging to navigate due to the vast amount of options.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers express delight in finding... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and navigation. Many... See more

User experience

People report positive experiences with user experience. Customers consistently praise the website for being... See more

Price

Consumers find price to be ambiguous. Many reviewers appreciate the opportunity to find dresses at reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

Great way to advertise a wedding dress. While mine took a while to sell, when it sold, it sold instantly and to another lovely bride. I love the idea of someone else getting to wear the dress I loved... See more

Rated 5 out of 5 stars

Weddings are expensive and wedding gown prices are through the roof. With Stillwhite, I was able to shop from the privacy of my own home, choose styles and fits of interest to me, and privately messag... See more

Rated 5 out of 5 stars

I have been back and forth for some time with deciding which dress to get. I found the perfect one on Stillwhite. I reached out to the seller and the process was really easy and also, I noted all the... See more

Rated 5 out of 5 stars

Website is easy to navigate it. Has the sellers put all the needed information in order to purchase a dress with confidence. Highly highly recommend this website when searching for a wedding dress. Dr... See more


Company details

  1. Wedding Store

Written by the company

Find your dream dress on the world's largest wedding dress marketplace or sell your wedding dress today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

135 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy & worth it!

I listed & sold my wedding dress on Stillwhite and it was a seamless experience. It took about a year and overall the process around listing, keeping the listing fresh, communications, promoting and discounting were all extremely helpful and proactive with this platform. I’m so happy my dress could be used again! Highly recommend for any bride shopping for a dress or looking to sell.

May 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Great and safe platform for wedding dresses

Stillwhite gives an opportunity for both, women that cherish their dress to sell it for reasonable price and women that are in search for prefect wedding dress, to buy it also for reasonable price.

The accesses on the platform is easy and simple, offers protection and advice for the most popular questions regarding selling/buying.


April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Had an amazing experience

Had an amazing experience. Found my dream wedding dress. The seller was super helpful and communicative. Everything seemed very trustworthy. I’m extremely happy!

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience buying a pre-loved wedding dress online!

Efficient simple, and easy to use platform / end-to-end process! Overall, I had a great experience using Stillwhite. The seller was very responsive, and allowed me to try on the dress in-person before buying. Very straightforward with payment and I love the dress! I highly recommend this platform to anyone seeking a pre-loved wedding dress, as I would absolutely use this platform again. Thank you again Stillwhite team!

April 10, 2025
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Rated 5 out of 5 stars

A 5/5 star experience!

I love the whole concept of this website. Giving wedding dresses a second chance at life, for a much more reasonable price! There was a wide variety of selection and I had great interactions talking to different sellers. I will recommend Still White to future brides I may know.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Easy experience

Easy experience, safe / secure way to sell something as precious as your wedding dress and so happy that my dress can go to good use!

March 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Great experience with StillWhite as a…

Great experience with StillWhite as a seller. Everything worked super smooth and instructions were super clear both for me and buyer -exactly what you want when selling something precious like your wedding dress. 5 stars and would recommend to any ex-bride

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Sustainability at it's finest

Stillwhite was a great way to sell my pre-loved wedding dress! I think the once-off fee instead of commission is a great business model and love the fact you could boost your product when necessary. Moving the wedding dress industry to a sustainable, circular industry is amazing for the future of fabric wastage & dresses that would originally only get one wear.

February 20, 2025
Unprompted review
Rated 1 out of 5 stars

I'm trying to buy a dress and have…

I'm trying to buy a dress and have contacted a handful of sellers expressing my interest and asking for measurements and more pics, etc. And I couldn't understand why I wasn't getting any responses. Came to find out stillwhite flagged me for "suspicious activity" and never sent any of my messages. I feel very unhappy about that because I thought I found my dream dress in a few but just needed more details to know which one for sure was right for me. Contacted stillwhite and have received zero response. Thanks a lot for shutting down my excitement and happiness of finding my perfect dress for one of the most important days of my life at an affordable rate. I wonder how many other buyers have experienced the same and sellers not knowing someone was genuinely interested.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Bought my wedding dress from here!

Website is very easy to use. Lovely and wide selection of dresses from a large variety of areas. I bought my dress from this website, and the process was extremely easy!

February 7, 2025
Unprompted review
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Rated 5 out of 5 stars

I never thought that I would be able to…

I never thought that I would be able to have a dress that made me feel like I was in a fairytale. I grew up without a lot of money and still work for every penny I got and still white made it reality that I could wear something that makes me feel special on me and my fiancé’s big day. I found my dress soon after starting looking, and it was a fraction of the cost of what it would have been

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

Buyers saw the dress…

The site reached a lot of potential buyers. I sold my dress in the second week after receiving interest from a few buyers who were serious. The site was relatively easy to navigate.

January 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Stillwhite not only made it super…

Stillwhite not only made it super simple to list & sell the dress I purchased (& subsequently couldn’t end up using because of a venue & style change for my wedding) but I’ve found SO many gorgeous gowns to choose from that will work for my needs! Thank you Stillwhite!

December 30, 2024
Unprompted review

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