St. Lucia Sea Moss® Reviews 809

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the sea moss, noting its freshness and effectiveness in improving various health conditions and energy levels. Many consumers appreciate the excellent service, highlighting the secure packaging, timely delivery, and overall efficiency of their orders. However, some customers reported issues with their orders, including extended delivery times and unresponsiveness to emails. A few reviewers also expressed dissatisfaction with the product quality, specifically mentioning receiving farm-grown and heavily salted sea moss instead of the expected wild-crafted variety.

What people talk about most

Product

Customers consistently note positive experiences with product quality and effectiveness. Many reviewers... See more

Quality

Customers had positive experiences with quality. Many reviewers consistently praise the sea moss as... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and timely... See more

Service

People report positive experiences with service. Customers consistently praise the fantastic and excellent... See more

Order

Reviewers mention positive feedback about their orders. Many customers are pleased with the timely processing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using sea moss for 5 yrs, and can honestly say it has totally helped my mental well being, giving me energy and all the health benefits on multiple suppliments warding off unwanted colds.... See more

Rated 5 out of 5 stars

I’ve been purchasing your gold and purple sea moss , and it’s consistently wonderful—fresh and premium quality. We turn it into gel, which tastes amazing. My kids love it, I adore it, and my partner u... See more

Company replied

Rated 5 out of 5 stars

I regularly order my sea moss from here, it always comes packaged securely, it does as stated great for all health conditions. I may need to sign up to the subscription model as 1 jar no longer survi... See more

Rated 5 out of 5 stars

For the past five years, I've incorporated sea moss into my routine, and it's made a remarkable impact on my mental health, boosting my energy levels and providing a range of health advantages that ke... See more

Company replied


Company details

  1. Produce Market

Written by the company

At St. Lucia Sea Moss®, we deliver nature’s most powerful superfoods straight from the Caribbean to your doorstep 🌊✨. Our wildcrafted Sea Moss/Irish Moss is rich in 92 of the 102 essential minerals your body needs ~ but we don’t stop there. We also offer potent Shilajit resins & capsules, plus a wide range of natural herbal leaves like Soursop, Mango Leaf, Blue Vervain and more 🌿. 💛 Why choose us? ✔️ 100% authentic, never pool grown ✔️ Harvested in government-protected St. Lucian waters, nourished by volcanic soil ✔️ Herbal leaves carefully sourced for purity & potency ✔️ Every purchase directly supports St. Lucian communities ✔️ Trusted by thousands worldwide with fast, reliable shipping From Sea Moss to Shilajit, from Soursop to Blue Vervain ~ we’re here to fuel your energy, immunity, balance & glow naturally. 🌍 St. Lucia Sea Moss® ~ Wellness from the island, trusted across the world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

809 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Good First Experience.

This was my first experience of ordering from this company. The process was easy and straight forward.
The descriptions of the product were clear and accurate. The only downside for me was the length of time between order and delivery but then the company is based in the Caribbean & itwas the christmas period so I can understand. I do like that they use Royal mail for delivery. All in all a good experience, I would recommend using this company.

December 18, 2023
Unprompted review
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Reply from St. Lucia Sea Moss®

Thank you for your detailed review. Our company is based in the UK. Your order was delivered within our shipping timeline however, due to the festive season we did experience delays. If you need your order sooner, please email us and we will do our best to ship it as quickly as possible via a faster service! ⭐️

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Rated 5 out of 5 stars

Best Sourced Seamoss🌟

We always use this company! The best sourced seamoss, for sure! 5*

Definitely feel the benefits from their products! We make the gel ourselves!
I've been taking seamoss for years!

Great skin! Keeps husband’s ibs from flaring up & noticeable on energy levels..we have been using the company for over a year now! The best 🌟 🌟🌟🌟🌟

January 9, 2024
Unprompted review
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Reply from St. Lucia Sea Moss®

Thank you for your continued custom and such a great review. It is amazing to hear the benefits our longstanding customers are experiencing. Have a great week! ⭐️

Rated 5 out of 5 stars

Happy with my purchase excellent…

Happy with my purchase excellent quality. I've enjoyed making my own seamoss gel and will definitely purchase again.

December 20, 2023
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Reply from St. Lucia Sea Moss®

Thank you for your review. We are so glad that you are happy enough to purchase again! ⭐️

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Rated 5 out of 5 stars

Outstanding services and products

Outstanding services and products ! I had a small issue Caused by my self and that went above and beyond for me and out of there pockets that never happens I am customer for life please use this company you will not be disappointed
Chris

December 22, 2023
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Reply from St. Lucia Sea Moss®

We appreciate your support and are always willing to help where we can. Happy New Year Chris! ⭐️

Rated 5 out of 5 stars

Great products

Great products, fast delivery around Christmas time too! I'll be a regular customer 😊

December 20, 2023
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Reply from St. Lucia Sea Moss®

We thank you for your kind words and your custom. Happy New Year! ⭐️

Rated 5 out of 5 stars

The sea moss gel is amazing

The sea moss gel is absolutely amazing! I’m already feeling the benefits and the effect of it. More energy more focus looking and feeling better all round. I take 2 tablespoons per day I directly ingest it from the spoon into my mouth, I do not mix into anything!
Honestly it really is a good product from St Lucia co. I’ve been taking sea moss for years and I wouldn’t turn back now.
Also delivery was super fast & customer service great as well.

January 2, 2024
Unprompted review
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Reply from St. Lucia Sea Moss®

We thank you for sharing your experience with us. Happy New Year and please keep in touch with us! ⭐️

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Rated 5 out of 5 stars

So I started using the yoni steaming…

So I started using the yoni steaming pack from St Lucia sea moss and after five years of no pregnancy after being on no contraception of any sort either I used this steam 3 times at most in the September- October time now I'm pregnant! I honestly belive in all herbal remedies i just never expected to heal my womb so fast I feel blessed and grateful for this blessing and gift.

November 3, 2023
Unprompted review
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Reply from St. Lucia Sea Moss®

This is so amazing. Congratulations! We are so happy for you and appreciate you sharing your experience with us! ⭐️

Rated 2 out of 5 stars

Great product but horrible shipping and customer service

We received notification that our seamoss had arrived and it did not. We sent an email to the company with no reply. The seamoss has now arrived but shipping and customer service is horrible. We want to support this company and have done so for many years, but shipping and customer service has truly gone down.

November 17, 2023
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Reply from St. Lucia Sea Moss®

Greetings,

We apologise for the delay with your parcel. We understand your disappointment when you received our delivery email. This is an automated email based on the fact that the order should have arrived with you by that date. Our shipping policy does state that there can be delays with international shipping. This is often due to customs clearance delays.

We always reply to our customers queries. We replied to your email sent on December 1st. The reply was sent on December 3rd and have since sent you multiple emails from two different email addresses. One of these emails includes evidence of our email correspondence with you on December 3rd. We believe you are not receiving our correspondence and are unsure exactly why. It may be that our emails are in your junk/spam folder.

Please reply to our emails if you do manage to locate them as we want to resolve this issue.

We apologise again for your experience, appreciate your custom and value your constructive feedback.

Many thanks,
St Lucia Sea Moss

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Rated 4 out of 5 stars

The sea moss along with the sour sop…

The sea moss along with the sour sop leave were of excellent quality compared to the ones I have previously brought. The seamoss fills me with so much energy when I make my strong back shakes. Being type 2 diabetic I thought I'll try the sour sop leaves, they were also amazing and I love the taste.

What i would like to see is more update on the process of delivery. I got the product in 4 days which was quite long. Apart from that I will order in advance.

November 17, 2023
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Rated 5 out of 5 stars

Just Amazing

Very quick Delivery, not to mention they packaged my sea moss gel which is in a glass jar very well to ensure product safety to the max.
I emailed them before purchasing a couple questions about their products and they got back to me the very next day with lots of fantastic information.
The company is great, and I highly recommend- there is something very warm and caring about them - they care for their customers and it shows. I will be re purchasing!

November 16, 2023
Unprompted review

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