Stock Must Go Reviews 

7,420
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordered items arrive very quickly and are securely packaged to protect everything during transit. Consumers are also very pleased with the affordable prices and find that the overall quality of the devices consistently exceeds their initial expectations. However, some reviewers were not happy with the product functionality, noting that certain devices stopped working shortly after delivery or arrived with unexpected technical faults. A few other people also felt that the customer support provided when dealing with these hardware issues was entirely insufficient, leaving them frustrated.

What people talk about most

Product

Consumers find product quality to be outstanding, noting that items arrive looking brand new and working... See more

Quality

Customers consistently note positive experiences with quality, finding items in immaculate or... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the fast and prompt... See more

Price

Clients share positive opinions on price, highlighting reasonable costs and great deals for high... See more

Value for money

Customers had positive experiences with value for money, expressing deep satisfaction with their purchases.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the Dell 7420 from SMG, and I was really satisfied with the experience. I ordered a second-hand laptop as an emergency replacement. Ordered on Saturday night and arrived on Tuesday morning... See more

Rated 5 out of 5 stars

Absolutely excellent service all because a Xbox controller battery pack wasn’t in the original boxing but it was brand-new. I purchased it for only a tenner, where brand-new they are close to £20. So... See more

Rated 5 out of 5 stars

Purchased a Refurbished Lenovo Thinkpad X1 Carbon Gen 8 Intel Core i7-1061OU 16GB RAM 1TB SSD With 5% discount code offered on the site Arrived 2 days later Well packaged Mint condition So far... See more

Rated 5 out of 5 stars

I was after a reasonably priced ThinkPad X1 Carbon laptop for my son. Having reasonable specifications in a light laptop were more important than a brand new shiny laptop with lower performance or h... See more



Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Computer Accessories Store
  4. Computer Hardware Manufacturer
  5. Computer Store
  6. Used Computer Store

About Stock Must Go

Written by the company

Stock Must Go has been providing quality, certified refurbished electronics since 2012. Our products are rigorously inspected to ensure they meet our high standards, delivering reliable performance and outstanding value to our customers.

Discover a shopping experience that brings together unbeatable customer service and the highest-quality products at unbeatable prices. With over 8 years of experience and partnerships with some of Europe's top retailers and manufacturers, let us help you find the perfect item!

We offer a wide range of premier refurbished and end-of-line consumer electronics from all the top brands. From laptops to smart speakers and more, find the perfect product for your needs. Receive quality technical support and pre-sales advice on any item you purchase. Discover top-notch items with unbeatable value.

Discover the ultimate in convenience and value with the SK tes Group! Our expert team of professionals carefully tests and refurbishes each item with quality in mind, so you can feel confident with every purchase. Shop with us today and bring home the best in quality and affordability!

Are you looking to invest in quality and value? Look no further - our product offers everything you desire and more. Join us to experience firsthand the unbeatable satisfaction of our excellent customer service and top-notch products. Be a part of something great today!

Experience friendly, personalized customer support for all your needs with our dedicated team! Our customer service is unmatched; available during business hours 9.00am - 5.00pm Mon–Fri, via phone, email or Live Chat for a truly seamless experience. Let us make your customer service hassle-free!

Shop Laptops Shop Apple Mac Shop Monitors Shop Tablets Shop Gaming Shop Apple iPhones Shop Android Phones Shop Sound Shop Vision Shop Smart Tech Contact Us

Stock Must Go

Written by the company

12 Months Warranty
We provide a 12 Months warranty as standard across our wide product range. Giving you complete peace of mind.

Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(7,420)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent delivery time and product…

Excellent delivery time and product works perfectly.

June 1, 2025
Stock Must Go logo

Reply from Stock Must Go

Hi, thank you for your review and for giving us 5 stars! It is great to hear that you were happy with the speed of delivery and the product received. We hope that you will use us again in the future and recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Fast efficient and Chromebook like new…

Fast efficient and Chromebook like new love it

June 1, 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Wendy, thank you so much for your 5 star review! It is fantastic to hear how happy you are with your Chromebook. We hope that you will recommend us to others as well as use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

Laptop purchase

Ordered at 2pm and my laptop was with me at 10am the next day. Great price too

May 30, 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Anthony, thank you for your 5 star review! It is great to hear how happy you are with your laptop, the speed of delivery and our prices. We hope that you will recommend us to others as well as use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

excellent communication 1st class customer service

excellent communication quality item at a great price. attention to detail delivery package 1st class. customer service is 1st class.

May 28, 2025
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Reply from Stock Must Go

Hi Paul, thank you for your 5 star review! It is great to hear how happy you are with all aspects of your order. We hope you enjoy your device and will use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

Excellent communication

Excellent communication, speedy delivery and accurate description of the product

May 23, 2025
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Reply from Stock Must Go

Hi,

Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated and we are delighted to hear you are pleased with our services, thank you again for using Stock Must Go.

Kind Regards
Maya

Rated 2 out of 5 stars

Said slight visible scratches and whole…

Said slight visible scratches and whole screen is covered in bad scratches definitely not “Fair” damage, quite disappointed after reading good reviews wouldn’t purchase again for that reason

May 24, 2025
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Reply from Stock Must Go

Hi Rachael, thank you for your review. I am sorry to hear that you are unhappy with the condition of the device you have received. I have emailed you in relation to this and look forward to your reply. Please accept our apologies for any inconvenience caused. Kind regards, Tim

Rated 5 out of 5 stars

Arrived early and is in great working…

Arrived early and is in great working conditioning very happy with the controller

May 25, 2025
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Reply from Stock Must Go

Hi, thank you for your 5 star review! It is great to hear how happy you are with your controller. We hope you enjoy it and will use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

excellent service quick delivery

excellent service quick delivery

May 23, 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Nadia, thank you for your review and for giving us 5 stars! It is brilliant to hear how happy you are with our service and the speed of delivery. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

My first purchase from SMG and I have…

My first purchase from SMG and I have recommended them. The watch arrived fast and the original Google pixel box with all instructions and parts. I have had the watch for about a month and it's great.

April 30, 2025
Unprompted review
Stock Must Go logo

Reply from Stock Must Go

Hi Rachael, thank you for your 5 star review! It is brilliant to hear how happy you are with your first order from ourselves. We hope that you will use us again in the future and thank you for saying you would recommend us. Many thanks, Tim

Rated 5 out of 5 stars

Great buy - Lenovo T590

Ordered the laptop and it was delivered the next day. It was advertised as "pristine" and when it arrived I could see why. Have used Lenovo T series for years. This will last me years too.

May 19, 2025
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Reply from Stock Must Go

Hi Tim, thank you for your 5 star review! It is great to hear how happy you are with your laptop. We hope you enjoy it and will use us again based on your experience and will recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Confirmation of my purchase came very…

Confirmation of my purchase came very quickly. Confusingly I received two emails about delivery, one from DPD and the other from Royal Mail! It arrived using Royal Mail the next day!

May 19, 2025
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Reply from Stock Must Go

Hi Ian, thank you for your 5 star review! It is great to hear how happy you are with the speed of our delivery. We hope you enjoy your device and will use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

Super fast delivery and immaculate…

Super fast delivery and immaculate phone . Perfect

May 18, 2025
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Reply from Stock Must Go

Hi Juliette, thank you for your 5 star review! It is wonderful to hear how happy you are with your order. We hope that you enjoy your device and will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Fast service and easy to use

Received my order quickly and happy with what I had

May 17, 2025
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Reply from Stock Must Go

Hi Richard, thank you for your 5 star review! It is brilliant to hear how happy you are with your device and the speed of delivery. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Prompt

Sturdy nice gadget. No issues and prompt delivery . Thank you .

May 18, 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Bukola, thank you for your 5 star review! It is great to hear how happy you are with your purchase. We hope you enjoy your device and will use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

First Order

It was my first time ordering from this company. The item was dispatched quickly and looked pretty pristine to me. I wouldn't hesitate to order again. Also they had better prices than I found at another used tech retailer.

May 11, 2025
Unprompted review
Stock Must Go logo

Reply from Stock Must Go

Hi, thank you for your 5 star review! it is great to hear that we have impressed you with our service and that you will be using us again in the future. We look forward to your next order. Many thanks, Tim

Rated 2 out of 5 stars

The phone was delivered really quickly

The phone was delivered really quickly, so that was great.
Sadly there seems to be a few issues with the phone.
Seems like it will have to be returned

May 17, 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Alison, thank you for your review. We are sorry to hear that the device is not working as expected. Our customer service team have provided some information for you as to how the device can be returned free of charge to be replaced or refunded. Please accept our apologies for the inconvenience caused. Kind regards, Tim

Rated 5 out of 5 stars

Quick service!

May 17, 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Eithne, thank you for your 5 star review! It is great to hear how happy you are with our service. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Good service

May 13, 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Scott, thank you for your 5 star review! It is brilliant to hear how happy you are with our service. We hope you enjoy your purchase and will use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

Fast delivery and quality good very…

Fast delivery and quality good very happy

May 10, 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Sandra
Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated and we are delighted to hear you are pleased with our services.
Thank you again for using Envirofone

Rated 5 out of 5 stars

Very great service

Very great service

May 12, 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Nicholas
Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated and we are delighted to hear you are pleased with our services, thank you again for using Stock Must Go

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