Stonebridgeprotect Reviews 

42
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Alix my advisor was really pleasant and helpful. She found me several different quotes to send to me. She explained everything in full and also contacted me by telephone as well as email at times that... See more

Rated 5 out of 5 stars

Chris provided excellent service while arranging my insurance policy. He took the time to explain everything clearly and presented me with a range of options, helping me choose the policy that best su... See more

Rated 5 out of 5 stars

Alix communicated well with us throughout by telephone and email. She was thorough and gathered the right information, ensuring she was providing what we needed.

Rated 5 out of 5 stars

Onur Saliah Has been incredible helpful with setting up my house, content, life and critical illness insurance. He really went the extra mile to support me to customise the insurance to my needs. I hi... See more

Company details

  1. Life Insurance Agency

Written by the company

Stonebridge Protect is an insurance broker specialising in life insurance, critical illness cover, income protection and home insurance. We are dedicated to creating a meaningful, long-term relationship with our clients that is based on understanding, clarity and integrity. Our expert advisers realise that the financial side of life can be complex, which is why we work hard to get to know you and your aspirations through careful and detailed consultations. This enables us to provide quality advice services and practical pathways to help you find the right policies for your circumstances. Our team are happy to meet at a day, time and location most convenient to you, and these meetings are usually arranged by prior appointment.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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4.8

All reviews

(42)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Life insurance …

Alix was very professional and worked round my working hours so was available in the evenings to talk to me which made things easier to arrange. She listened to what I needed and provided me with affordable options. Would highly recommend.

July 25, 2025
Unprompted review
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Rated 5 out of 5 stars

100% Recommend

We were put in touch with Chris from Stonebridge by our mortgage advisor. We needed some help to find a suitable decreasing life cover policy after buying our first home. We had some disclosures relevant to the policy and a unique occupation. Chris was excellent with communication throughout, and worked really hard to find us a policy that suited our needs at a reasonable price. He was also able to secure us individual life insurance policies for my wife and I, which were twice the value of, and cheaper than our existing life insurance policies.
If you need someone who’s responsive, helpful and works hard to get you the cover you need, then I can highly recommend Chris from Stonebridge. Thank you 😊

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Alix was fantastic

Alix was fantastic! Alix, the agent I dealt with, was incredibly helpful,talking me through all the options and explaining everything in depth (to someone who knew nothing at all to start with!), and also listening deeply to my situation and needs to make sure that her recommendations fitted what I was looking for. She helped navigate the paperwork and medical questions with ease, and was available to talk to when I needed her. Brilliant all round.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and responsive

Mark was my advisor and he was very responsive, kind and professional. He kept me on track and helped me find what I needed for my life insurance and income protection insurance. Thank you

April 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Great company

Great company - Alix who assisted me was really kind and helpful, she listened and offered advice where needed, there was no pushing or pressure for certain products. I got my quotes back really quickly and was given the time I needed to choose, once chosen everything was set up super quick and easy. Alix made the process really easy and wouldn't hesitate to recommend.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Dean is fabulous!

Dean was fantastic helping myself and my partner secure our first property! I can’t reccomend him enough😊

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent all round

I was called when I was told I would be and Alan was very helpful and knowledgeable. I needed specific life insurance which would cover existing illnesses, which was no easy feat for him! He kept me updated the whole time and not only found the right insurance for me but also at a reasonable price. We would definitely recommend.

February 1, 2025
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Rated 5 out of 5 stars

Totally satisfied

Mark was friendly, professional, knowledgeable, kept in touch throughout application. I wouldn't hesitate to recommend stone bridge protect.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Mark Rose was fantastic

Mark Rose was extremely thorough, not pushy at all, listened to all my needs to protect me and my family, and went the extra mile to ensure everything was tied up properly and on time. I can't recommend him enough.

November 20, 2024
Unprompted review
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Reply from Stonebridgeprotect

Thanks for letting us know about your experience, great to hear.

Rated 5 out of 5 stars

I received a great service from Onur…

I received a great service from Onur Saliah. He called when he said and accommodated calls to suit me. He continued to touch base, even though it took a while for the underwriters. He was very knowledgeable about the products and answered all my questions. Thank you.

November 18, 2024
Unprompted review
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Reply from Stonebridgeprotect

Thanks for letting us know about your experience Katie, great to hear this.

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Rated 5 out of 5 stars

Professional and kept updated

Mark Rose was professional and sourced my life insurance quickly and kept me updated throughout.

October 14, 2024
Unprompted review
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Reply from Stonebridgeprotect

Thanks so much for your feedback

Rated 5 out of 5 stars

Life insurance

We have recently taken out new life insurance with Mark Rose as our advisor. We clearly explained our circumstances and what we needed, and Mark has been very good from start to finish. He clearly explained every step of the process, good responsiveness and easy to reach with any questions. Would highly recommend.

September 27, 2024
Unprompted review
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Reply from Stonebridgeprotect

Thanks so much for your feedback

Rated 5 out of 5 stars

Mark Rose

My husband has a few minor health issues which are unusual & Mark was most helpful in dealing with not only Zurich but also the doctors to obtain correct information to give us a policy we're happy with & he kept in touch with us all the way through so we knew what was going on.

September 24, 2024
Unprompted review
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Reply from Stonebridgeprotect

Thanks for sharing Shelley

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Rated 5 out of 5 stars

Highly personal and responsive service

I have received insurance advice from Jules Burgess-Wilson of Stonebridge Protect for several years now. Jules helped set up a corporate life insurance policy (and trust) and a couple of medical insurance policies with different providers. This year I moved to a new company I’d set up and I asked Jules to help me transfer my corporate medical insurance policy from the company I was then with, to my new one. Poor Jules! She didn’t know what lay ahead! These transfers had not been difficult to do in the past, but because of changes to the insurer's systems and processes, Jules found herself working on the transfer for over two weeks, talking to different people at the insurer, exchanging many messages and, of course, having to deal with an increasingly worried client (me) on the phone. I was so grateful to Jules for her patience and persistence in handling this. She managed to make the transfer happen (when I had begun to fear that it might not, which would have resulted in substantially increased premiums and loss of my existing underwriting). I really felt that Jules had my back throughout this process and I was very grateful for her kindness, patience and persistence. What I’ve experienced is not just a really positive result, but also a highly personal and responsive service, something I’ve not had with any other insurance broker. Thank you Jules for taking care of me so well.

September 12, 2024
Unprompted review
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Reply from Stonebridgeprotect

Thanks for sharing your experience! Great to hear this.

Rated 5 out of 5 stars

first time buyers

As first time buyers we approached Stonebridge for some guidance in the best life insurance. During the completion I was going through some medical stuff and Alix was lovely, letting me know what type of cover I was able to get and be there to answer any questions I had along the way.

June 19, 2024
Unprompted review
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Reply from Stonebridgeprotect

Thank you Phillipa, always great to hear feedback about our service.

Rated 5 out of 5 stars

From the moment I spoke to Alan

From the moment I spoke to Alan, he understood my requirements and presented the best options for me. He took time to run through all my options and has been in regular communication, providing updates, even if there was nothing to update. I can not recommend him highly enough

June 12, 2024
Unprompted review
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Reply from Stonebridgeprotect

Thanks very much for sharing your experience with us Hannah :)

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