Storage King Reviews 3,887

They add extra charges with informing you.

A very polite gentleman, Jake attended to us. He was extremely helpful, informative, friendly and nothing was too much trouble. He’s an asset to your company.
Mandi

Very helpful guidance on the size of unit to hire and options if it wasn’t large enough. Great introductory offer, and help from Mike and his colleagues. Thanks.

AMESBURY DEPOT.
Staff where more than helpful when sorting out the rental of a unit. Always polite and helpful throughout the time i had storage and where just as nice and helpful to close when finished.
Thank you for a lovely experience and will be bavk if we so need another.

I called in to get a quote & Meg & all the front desk team could not have been more helpful. Explained everything, were super friendly & made a stressful day so much easier. In comparison to other quotes this also seemed to be great value for money. Would highly recommend

Excellent service, staff are brilliant. Life saviour for having parcels delivered, as I work night shift. Thank you for another year storing my items

Would like to say Storage King festival Park is an outstanding customer services. Mick and James are doing a brilliant job always there to help outstanding 110% and couldn’t ask for a better customer services. Always there to answer questions and help out the best they can love going there it’s like feeling some sort of like a family thank you, Tina) and ROY).

Please read the cancellation terms and conditions. I made the mistake to follow a verbal conversation but now I have learnt that is better to follow the print nowadays.
Cambridge Area Manager reviewed my issue and dealt with it the best he could.

I was originally hesitant and apprehensive to use storage facilities, but the service has been brilliant from day 1.

More importantly, they apply 0 pressure to customers either signing up for their first few weeks or months and more than adequately assess customer needs - When you approach them for quotes on larger units also apply 0 pressure and even request that you take the time to think about your decisions and requirements.

They're totally upfront with figures throughout and will take the time to explain any specifics with regards to the pricing and contract information.

The staff at the Doncaster (Lakeside) branch are absolutely second to none and assets to the organisation.

I've had nothing but positive interactions from the team there (Dawn and Kerry I've dealt with specifically), with frequent deliveries to the site and communications from the team before I've realised they've arrived. Unsure if it's part of their job role to be on hand to support with deliveries and I've initially felt guilty having my deliveries sent there (sometimes a stacked trolley) but they've been brilliant - and not one bit of annoyance or irritation from the team, even when the table has a bunch of parcels needing to be collected, they organise the parcels so we know where to collect and they even take the time to 'trolley' larger deliveries where possible, meaning I can just rush in and out where I need to.

I've even asked them to refuse deliveries when I've not been available to move to my unit on the same day and they've still accepted them (in error after me requesting the refusal but all in the focus of A+++ customer service).

I cannot think of one negative or even borderline negative from the team here, and I've not seen any customer have any negative interaction whilst I've been here.

The team at this site take a lot of pride in their work, their work environment and the positive morale and work culture within the company shows.

Thank you 😊

Hi I dealt with Jet at Worcester Storage King very helpful and professional at the Worcester branch would definitely recommend them for Storage facility

Great staff, great Storage.

I only went to purchase some packing materials but was seriously impressed by the whole operation. The reception staff were friendly and accommodating helping me find exactly what I needed, the whole place was clean modern and inviting. If I was in need of storage this would be my first port of call.

Will use again!

Mike is always great to deal with, friendly and the most helpful person going 👍🏻

Weve had such a brilliant experience, helped massively by Jordan. He was so friendly, helpful and helped us with all questions we had and made everything so simple.

Would definitely recommend to others
The unit is a great size, easy to get to and had no issues getting in and out to unload and move items around.
Everyone we bumped into was friendly and offered help too

Thankyou Jordan.

I enquired about and have now signed up for storage facilities. I am in the process of moving and need storage for up to 6 months. Rebecca the Receptionist was excellent, explaining facilities, volumes & costings. She also showed me a number of sizes of storage rooms so that I could accurately gauge the size I needed. The facilities are dry and clean with easy access. She was polite, courteous and very helpful and there was no pressure to rush to sign up. I would highly recommend.

Gemma and Rebecca were extremely helpful thank you!

The location is conveniently placed and clean. The team is friendly and we found Billy to be very helpful when we arrived with more belongings than anticipated!

Friendly staff (Brooke, Meg and faz) they were extremely helpful and lovely!