Storage King Reviews 3,883

Good service, very helpful on the phone. Explained the process (first time using storage) and move into storage was smooth

Trust issue
Stored there for a while they advised of increase of charges then I noticed they kept increasing the charges without telling me as well would check invoices and notice it’s £5 a month more expensive this month
Gave notice to move out I owes them £44.17 for the last storage fees they tried to take £188.29 from my bank as direct debit an overpayment if £145.12 I had not alternating but to cancel the payment now they want to charge me a bounce fee when the issue is their wrong doing I gave notice before the last invoice was issued they had over a week to alter or issue a credit note

Great service. Chris was very patient and helpful. We basically book a unit at the last minute, but Chris was professional and helped us get it sorted quickly. Thank you.

I had an issue and the team were quick and creative to solve it. They exceeded my expectations and I’m grateful.

I was initially very disappointed with my experience at Storage King. I wasn’t told about extra charges in advance, and that lack of clear communication made me feel misled. After I raised my complaint, I was told the charges were due to vacating outside reception hours, even though I left on the date I had paid for.

That said, I appreciate that Storage King reviewed the case and agreed to credit my account, clearing the balance. I’m glad the issue was resolved, but this situation could have been avoided with better upfront information. I hope they improve their communication going forward.

I am sure they are a nice company, but the constant calls is getting too much.
I enquired for a price, I do not need daily calls about this. All of these calls are putting me off from using your company.

I have just moved out of Storage King in York and everything from moving in to moving out went extremely smoothly. The booking was easy and even though I arrived with my furniture after the office had closed everything was set up for me to move in with ease. The unit was very clean and I felt my belongings were safe. Communication was great throughout, a big shout out to Natasha who was very friendly efficient and helpful from start to finish. Thanks Natasha and Storage King I would definitely use you again and will recommend you to family and friends.

Fabulous staff at storage king in Amesbury dealt with a lovely man called Andy who was super helpful and a joy to deal with so thank you Andy :)

Visited Maidstone branch yesterday and the young man couldn’t have been more helpful
I am disabled he was at my car as I arrived and helped with bags of shredding made the whole experience easy
Excellent customer service 🤩

Storage King at York is an easy service to use which is all down to their staff. Chris & Hayley have been fantastic, helpful and patient when I’ve asked several questions, nothing is too much trouble.
Would most definitely recommend and use again.

Excellent service in Maidstone, very helpful and friendly. Would highly recommend.

I have been using Storage King for several years and will continue to use their services. I highly recommend them without hesitation. I have heard Julia speaking with other customers, and find her always professional, polite, and incredibly helpful, with a warm and approachable manner. Not only can you come and go as you please, but when Storage King is closed, you can still access your unit anytime using a provided passcode, which has been a real lifesaver on several occasions. Storage King is consistently spotless, despite the high volume of traffic that comes through, with ample parking, toilets, and large lifts that make it easy to transport items without the hassle of stairs.

Excellent service! The team at Shrewsbury were fab, helpful, and efficient. They made the entire process smooth and stress-free, answering all my questions and ensuring I had the right storage solution for my needs. The facility is clean, secure, and well-organized. I highly recommend them to anyone looking for storage!

Many thanks to Dawn who listened to my requirements and was able to find us the right locker at the right price!

Received first class service from Julia & Angel at the Banbury Branch.
Always greeted with a friendly smile, & treated professionally.
The staff always go that extra mile which ensures that I will be a repeat customer & recommended to friends & business associates.

I am very pleased with the service provided by Storage King Heathrow. From the moment we arrived. We have been thoroughly impressed by the exceptional service provided by Mr. Hayden, the Manager, and Mr. Josh, the Assistant Manager.
The facility itself is clean, secure, and well-maintained, which reflects their commitment to providing top class storage solutions. It is clear that customer satisfaction is a top priority for this team.
We are very grateful to the Manager, Mr. Hayden, and the Assistant Manager, Mr. Josh, for their exceptional customer service. They are doing everything to ensure all our storage needs are met efficiently and with a smile. They made the entire process smooth and stress-free.
Once again Thank you, Mr. Hayden and Mr. Josh, for making our experience so seamless and pleasant. I highly recommend Storage King Heathrow to anyone in need of reliable storage services.

Comfortable experience throughout the last 5 months. Angela and Emma, on reception, are very helpful, professional and courteous. A credit to Storage King. Would definitely recommend this clean , smart and well run facility

I had the best experience at storage king absolutely amazing service I had my furniture stored here for 7 months I had no issues at all , easy access it was immaculate the staff are so helpful and friendly and I just want to say a big massive thankyou to you all at storage king and keeping my furniture safe.

I had to rent a storage unit due to moving house l visited the Weybridge Storage King and spoke with Paul who showed me over
Several units so that l had enough space.
Absolutely first class service
When l eventually had a moving date l then rented
And did the rental with Toni
From start to finish both Paul and Toni are both great
And a asset to Storage king
I would not hesitate recommendations to anyone
Great 10 out 10 👍

The staff are so friendly and helpful, thank you :)