Store2door Group Ltd Reviews 

202
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for being exceptionally polite, professional, and deeply respectful of their personal homes and belongings. Many people also appreciate the prompt arrival times, advance phone calls, and efficient assembly of their new furniture. However, some customers also noted occasional challenges such as items not fitting properly through tight spaces, minor property damage during assembly, or having to handle packaging disposal themselves. Despite these specific setbacks, consumers consistently highlight the smooth communication, flexibility, and helpful attitude shown by the staff throughout the entire process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional professionalism, helpfulness,... See more

Delivery service

Consumers find delivery_service to be a smooth and efficient experience, with staff arriving promptly within... See more

Service

Users describe positive interactions with service, highlighting punctual arrivals, helpful courtesy calls,... See more

Product

Customers had positive experiences with product, highlighting prompt and efficient delivery as well as... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the overall process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five star delivery service from our delivery team, Shaun and Matt, at Store 2 Door. Very friendly and professional from start to finish. The delivery team phoned before arriving to let us know they we... See more

Rated 5 out of 5 stars

Had an order from Furniture Village delivered today by Shaun, Matt and Connor. Absolutely brilliant service. Pleasant, cheerful and helpful lads. Took great care to cover all the flooring with mats... See more

Rated 5 out of 5 stars

Shaun and Matt were fantastic today. Very considerate of my home and belongings. They delivered the bed to my bedroom, unpacked it and removed packaging. They put on protective booties to keep my carp... See more

Rated 5 out of 5 stars

The two delivery people who came were really nice and very professional. Thank you so much for coming at the time you said and for delivering and assembling my new sofas. You were great. 😊


Company details

  1. Delivery Service

Written by the company

Store2Door Group have been a tried and tested two man home delivery service for numerous high street retailers with over 20 years experience in many sectors. We have helped our clients deliver thousands of home furniture items all across the country. We pride ourselves on our customer service and product knowledge, which is how we have maintained strong business relationships over the years. We have completed thousands of removals and have over 20 years experience. We will handle your move with the utmost care and attention to detail. We know that moving can be a stressful and overwhelming experience but our home removal teams will ensure your move is stress free and completed in a timely fashion. When considering your removal look no further. We can pack your items ready for transport if required. We also can supply boxes and protective materials to assist with getting ready for the big day. We have been providing office removals to clients for 20 years. We have formed many great relationships with customers and continue to deliver excellent service. We have a large fleet of vehicles and equipment at our disposal and are prepared to deal with all variety of jobs. We already work with many facilities management companies across the UK. We pride ourselves on completing the job to the highest level and making sure the client feels we have gone above and beyond.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Dougie & Sam!…

Had an excellent service from Dougie and Sam!!! Firstly they turned up on time and were extremely professional.
They helped us with all our stores moves. Both of them were really helpful and friendly.
Recommended 100%
Thank you gentlemen and keep up the good work!

January 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I used store 2 door, to move in to a top floor flat, from getting the quote to the job being completed the service was excellent and the care that was taken with my belongings was great and would definitely use them again, 100% recommend

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic delivery

My new bed has just been delivered by Tom and Jim. Despite the heavy rain, they went out of their way to keep everything clean and dry. The bed was put together fuss free. Everything was well explained. I could not fault them. Thank you both!!

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Ben was extremely accommodating prior and during the delivery. I was really impressed with the level of contact he maintained throughout the delivery process.
Ben was very friendly and patient. He ensured we were completely satisfied with the product and where and how it had been delivered. Ben and his partner were also very respectful inside our property as they removed their shoes without us even having to ask along with ensuring the product that they delivered did not damage our flooring.
Overall, extremely happy with the service we received. Thank you so much!

December 8, 2023
Unprompted review
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Rated 5 out of 5 stars

Fantastic service and excellent customer service

Excellent delivery! Put my chair together removed all the packaging and they even removed their shoes as I had carpet in the hall! Many people wouldn't think and just walk straight in! Very friendly guys, thank you very much.

October 24, 2023
Unprompted review
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Rated 5 out of 5 stars

Furniture delivery

Delivery was on time and with excellent communication with a very polite manners and professional job.

October 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with Vlad and Daniel

I was struggling with West Elm furniture for months! Finally (after 3 teams not managing to fix it) West Elm sent me Vlad and Daniel. Guys came on time and fixed it in literally 10mins. Very efficient and super nice! Highly recommend!

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Vladimir and Daniel were amazing

Vladimir and Daniel were amazing

They were helpful, communicative, and went above and beyond to give door-to-door service in difficult circumstances. We are so grateful!

October 16, 2023
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Rated 5 out of 5 stars

Connor & Raz resolved my issue very…

Connor & Raz resolved my issue very professionally after the original Furniture Village delivery team had not correctly installed our table. They protected our furniture well by putting out covers etc. very friendly and approachable.

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent sofa delivery

Excellent sofa delivery. Good communication, men could not have been more efficient or polite. Took away all the packaging, didn’t leave until they were sure I was happy with the sofa and it’s position in the room.

September 25, 2023
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Rated 5 out of 5 stars

These guys are amazing

These guys are amazing , polite, very respectful punctual, very helpful they are a credit to your company, I will highly recommend them ❤️

September 12, 2023
Unprompted review

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