We were highly dissappointed when after 3 months our rent went from $44.00 to $115. From one month to the next without warning or notification. We had moved in to this unit because our rent skyrockete... See more
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See what reviewers are saying
Once Store Space took over for Cube Smart, the place really went downhill.It is dirty, unkempt, trash everywhere. The worst thing, however, is that whenever I visit(VERY infrequently anymore), I am ha... See more
Company replied
Monique is kind, caring, thoughtful, and fully embodies amazing, over-the-top, 21st century customer service. She listened and empathized with our situation. Her customer service is unmatched.... See more
We moved out of our unit in advance of our lease end date and provided ample notice of termination. The unit was left impeccable. We made numerous requests for refund of the security deposit to no... See more
Company replied
Company details
Written by the company
Store Space understands there are many circumstances that call for renting a storage unit. We also appreciate that what you are storing is meaningful, for sentimental or financial reasons. That’s why we operate our company with the mission statement “Storage That Cares.” We care for your personal belongings as if they were our own, and are committed to provide you with the best storage care experience possible. We offer a wide variety of storage solutions at Store Space; our properties have the latest state-of-the-art features, amenities and security systems expected at a modern self-storage facility. Our storage options include indoor storage, drive-up storage, climate controlled storage and vehicle storage (auto and RV). At Store Space you’ll find the type of storage you need, at a price you can afford. We provide a wide variety of storage unit sizes to cater to everyone’s unique storage needs. Our diverse lineup ensures the perfect size storage for you – you can rent a storage unit as small as a walk-in closet or as large as a three-car garage! We can help you with just a little extra space for seasonal items, or a space large enough for a three-bedroom house; you’ll find the perfect size storage unit at your local Store Space self-storage facility.
Contact info
9480 S Eastern Avenue, Suite 251, 89123, Las Vegas, United States
- 18337867366
- CustomerSupport@storespace.com
- storespace.com
1.7
Bad
200 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and better pricing for…
Great service and better pricing for unit
April 16, 2019
Unprompted review
Reply from Store Space Self Storage
Hi Mikayla! Thank you for leaving such a great review. We appreciate you :)
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Great storage facility
Great storage facility. Mike (on-site manager) has been great.
April 15, 2019
Unprompted review
Reply from Store Space Self Storage
Hey Joey.
Thank you so much for leaving us a review. We love the kind words, you've made our day!
Great experience
April 9, 2019
Unprompted review
Reply from Store Space Self Storage
Hi Michael - thank you for taking the time to share. We appreciate you!
Excellent Service!
The service is excellent! The storage is very clean. After I visited the storage, I rented 5 spaces.
April 8, 2019
Unprompted review
Reply from Store Space Self Storage
David and Lichy -
What wonderful news, we are so happy to hear that y our experience with Store Space was so positive. We look forward to seeing you around! :)
Very pleased with my experience with…
Very pleased with my experience with y'all.thanks
April 8, 2019
Unprompted review
Reply from Store Space Self Storage
Christy -
Thank you for taking the time to leave a review; we are so pleased your experience was positive!
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Had a good experience
April 8, 2019
Unprompted review
Reply from Store Space Self Storage
Thank you Esse - we are pleased to hear we exceeded your expectations!
Storage Facility Review
Storage Facility Review
The location and facility is close to my Home and very accessible. The Parking lot can use some more space, as I was blocked in by 3 moving trucks, but other than that, everything else is up to par.
April 8, 2019
Unprompted review
Reply from Store Space Self Storage
Thanks for the review Alphonso - you've made our day!
Staff is extremely helpful and…
Staff is extremely helpful and friendly. Facility is nice and clean and spacious. Would recommend to anyone.
April 8, 2019
Unprompted review
Reply from Store Space Self Storage
Hi Pam, thank you so much for your review - we are so pleased to hear we've exceeded expectations!
Reply from Store Space Self Storage
Hi Michael -
We appreciate you and want to thank you for taking the time to leave us a review.
We look forward to seeing you around!
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Very good customer service.
April 2, 2019
Unprompted review
Reply from Store Space Self Storage
Thank you Kisa for taking the time to leave us such a nice review. We appreciate you!
Customer service was 5 stars
Customer service was 5 stars. Facilities were what made me rate this three stars. The unit was fine, nothing special. But the accessibility was terrible. The lanes and space between the unit buildings were very tight for a truck, much less a 15' uhaul and trailer. They are improving their gate, so I'm pleased to here they are upgrading and trying to make their place better. Will return.
April 1, 2019
Unprompted review
Reply from Store Space Self Storage
Hi Travis
Thank you for taking the time to leave us such a detailed review of your experience with Store Space Self Storage. As new owners we are in the process of many updates and remodels of the facility - we appreciate your patience and look forward to hearing back from you when all our construction is complete. :)
The staff has been great -- helpful and…
The staff has been great -- helpful and friendly whenever I'm there.
March 25, 2019
Unprompted review
Reply from Store Space Self Storage
Thank you Miriam - we are very pleased to hear your experience with Store Space has been so positive!
Reply from Store Space Self Storage
Edwin - we love hearing from our customers! We are very happy to hear your experience with our team has been so positive. Thank you for taking time to leave a review!
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Excellent service!
March 22, 2019
Unprompted review
Reply from Store Space Self Storage
Hi Sonia - thank you so much for taking the time to leave us a review. We are very pleased to hear that your experience with us was so positive. We look forward to seeing you around!
I feel really confident about my…
I feel really confident about my belongings being stored there. It's warm, dry, clean. And I got all the help I needed to get me set up.
March 11, 2019
Unprompted review
Reply from Store Space Self Storage
Heshima,
It is wonderful to hear from you; thank you for taking the time to review us. We are pleased to hear you find our facility well appointed and are happy to have you as a client!
They care more about the people than…
They care more about the people than the bottom line. Customer Service is outstanding!
March 11, 2019
Unprompted review
Reply from Store Space Self Storage
Edward,
Thank you so much for taking the time to leave such a kind note. We are so pleased to hear your experience with us was positive and we look forward to seeing more of you! :)
Ii was very impressed with the time it…
Ii was very impressed with the time it took to walk into the office to having my unit all packed & locked for the day. They took care of everything in a matter of a little time. Also i didnt have many, if any questions cause the rep that took care of me informed me of everything i needed to no. The only thing that i am not happy about was tge weekend hours. Closed on Sunday & only open till 4pm on Saturday. Other than thst issue they were great & i see myself staying there for as long as i need to.
March 11, 2019
Unprompted review
Reply from Store Space Self Storage
Cynthia,
Thank you for taking the time to leave such a detailed review; we value hearing from our customers and take their input seriously. We will be sure to share internally and review options for Sunday hours. :) We look forward to continuing to see you around!
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Made my process super easy and fast I…
Made my process super easy and fast I would highly recommend this storage to anyone !!!! 🤗🤗
March 6, 2019
Unprompted review
Reply from Store Space Self Storage
Jasmine,
We really appreciate you - thank you for taking the time to leave such a great review. We are so happy to hear your experience with Store Space has been a positive one, and look forward to continuing to provide you with excellent customer support!
The service was great all the way…
The service was great all the way around from the call center to the office staff.
March 5, 2019
Unprompted review
Reply from Store Space Self Storage
Wendy,
Thank you so much for your kind words - we are thrilled to hear your experience with Store Space was such a positive one!
easy access drive right into the…
easy access drive right into the building directly to my unit and drive right out unique and rare storage property really cooling again
March 5, 2019
Unprompted review
Reply from Store Space Self Storage
Larry -
Thank you for taking the time to review us; we are pleased to hear you have enjoyed our facility. We look forward to continuing to see you around!
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