Store Space Self Storage Reviews 200

Very personable helpful employee at checkin. Thorough, professional.

Reserved online...I arrived as they were about to close, to do my paperwork. I worked with Michelle, and she was very patient, kind and beyond awesome! I will recommend this company to anyone. Thanks again for such great service!

Michael was informative, helpful and professional. Highly Recommended.

We are moving from your storage unit because it is now inconvenient. We now have a 60+ minute round-trip drive to the unit from our house. Thank you for the service you provided.

I plan to have all of our belongings out of the unit by Thursday.

Ron Davis

Helpful staff, knowledgeable about local pricing.

The young man at the desk was very kind and helpful with all of my needs. He has very good customer service skills.

Every aspect of leasing a unit from Store Space sets this company above the competition. Fair pricing, climate control, and a clean environment, along with professionalism and detail-oriented customer service puts the company a notch or two better than other storage companies. We are so happy to have found them! J.E.

Nice people to deal with and professional stuff.
Had a small issuee with gate at the time of delivery, but the manager helped with no questions asked and everything went super fast and smooth. Will recommend this place to businesses and regular customers. Thank you!

I asked for 3 weeks to have the overhead light fixed as I couldn't see into my unit. I moved out on the 5th in which after that date I would.of been late. They charged me 21$ . If the storage is 57 for 30 days how would moving out on 5th not late be 21$ ? That is fraud and a RIP off and I am filing a Bbb report.

I made an online reservation for a space at the beginning of January and noticed after making the reservation that it was only good for 7 days. I received a call from a rep and was told that the reservation would could be held until I actually needed the space. I received a call from a rep a week or so later and then just about everyday afterwards EVEN AFTER notifying them that I would come the sometime during the last week of the month. When time came for me to actually get the space I explained to the rep that I wanted to go look at it to make sure it was what I needed before purchasing over the phone. The rep that I was speaking with was somehow adamant about me making the purchase over the phone- kept mentioning that I would save XX amount of time by doing so. I finally did make the purchase. The takeaway from this review is that I felt like the phone calls were OVERKILL. If someone tells you that they will be in touch, allow them time to get in touch.

Savoy is the best manager she is ready to help you always .The storage properties are clean and well lighted .I always
Recommend you to all my friends and colleagues how good you are.

They are people orireinte and respect ful and go out there way to help a customer and Patricia Brown the co manager is awesome and a kind person

UPDATED:
I asked many questions about the pricing when I spoke with someone over the phone. One question was the amount including the insurance and the sales person told me YES. But once I went to sign the papers they informed me that it's extra. I would have been okay with everything but they didn't tell me in person about the insurance being extra until I signed the papers. I could have went somewhere else more reasonable with price.

The response below is telling me I didn't do a contract but why do I have my lease and receipts right in front of me? I paid and signed a lease. THIS IS BAD BUSINESS!

The manager was very friendly and helpful with helping me decide what unit I needed and explained what they had to offer. The facilities is very nice and clean. I will recommend to others.
Great service Ms Sandra keep up the good job.😎

The manager is RUDE
POOR CUSTOMER SERVICE

The manager was knowledgeable, the property was clean,. I felt safe about my surroundings, and storage unit because of the location and cameras
.I have had bad experiences with (Public Storage) and I would not recommend anyone storaging anything at any of their locations. How ever this Storage Company is safe and clean, and the staff is curtious.

Convenient, clean and the personnel at the facility were very helpful and accommodating.

The storage place where we was on C Street and store manager was Monique she's very nice person and treated me and my wife great we are sad to leave.

These manager are nice conversation. They concern about secure locker.