Some things are unclear to me. For example, I’m not sure how to access the reading materials in an open book checkpoint. I also have been delayed in finishing my first course because I can’t get the h... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This review is only about their refund process. We accidentally forgot to cancel an automatic renewal for a course bundle. Two weeks after it renewed, I sent an email asking for a refund. I received t... See more
Straight Line is an online platform that offers accelerated courses for people who want to study or prepare for college. However, no accredited colleges accept their credits, which means the classes w... See more
I was able to take a few courses with straighterline to enter the nursing program. The program was convenient, at your own pace, achievable, and the workload was fair. I was able to complete the co... See more
Company details
Written by the company
StraighterLine is an online platform that offers low-price, online higher education courses that are equivalent to general courses required for a bachelor's degree. The American Council On Education’s College Credit Recommendation Service has evaluated and recommended college credit for StraighterLine courses.
Contact info
1201 S Sharp St, Ste 110, 21230, Baltimore, United States
- education@straighterline.com
- straighterline.com
4.1
Great
795 reviews
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Replied to 83% of negative reviews
Typically takes over 1 month to reply
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Great courses and instructors saved so…
Great courses and instructors saved so much time and almost $1, 000 on a college class
April 19, 2025
Reply from StraighterLine
We’re sorry to hear that you felt unsupported. Timely and clear communication is important to us.
We’ve made improvements to our support processes, including expanded response coverage and clearer ticket tracking to reduce delays.
If your issue remains unresolved, please contact the Support Team directly at helpcenter.straighterline.com and reference this review so we can prioritize follow-up.
This program has helped me tremendously…
This program has helped me tremendously with courses I couldn’t accomplish before!
March 14, 2025
There is no way to tell which topic of…
There is no way to tell which topic of the sections of the class you have completed 100%. Also have not found a way to flag something if I want to go back and review it at a later date.
April 9, 2025
Reply from StraighterLine
We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework.
StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment.
If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.
Everything was easy to navigate!
March 12, 2025
I can’t access my courses and customer…
I can’t access my courses and customer service is no help. Getting in contact with someone to help is impossible.
March 10, 2025
Reply from StraighterLine
We’re sorry to hear that you felt unsupported. Timely and clear communication is important to us.
We’ve made improvements to our support processes, including expanded response coverage and clearer ticket tracking to reduce delays.
If your issue remains unresolved, please contact the Support Team directly at helpcenter.straighterline.com and reference this review so we can prioritize follow-up.
It was a lot more affordable
It was a lot more affordable, but some universities couldn’t take my transcript because StraighterLine is not affiliated to any institution
March 9, 2025
My classes wasn’t accepted i need to…
My classes wasn’t accepted i need to take the classes again
March 9, 2025
Reply from StraighterLine
StraighterLine has one of the largest transfer networks in the alternative credit space, with hundreds of partner institutions that have agreed to accept our courses for transfer credit.
Transfer acceptance ultimately depends on each receiving institution’s policies, which can change over time. We strongly encourage students to contact their school’s academic advisor or registrar’s office prior to enrolling to confirm transfer eligibility.
I had a great experience with… Affordable, Flexible, and Supportive Learning Platform
I had a great experience with StraighterLine. The courses were well-structured, easy to follow, and perfect for self-paced learning. The customer support team was responsive and helpful whenever I had questions. I really appreciated the flexibility of studying anytime and transferring credits easily. Highly recommended for anyone looking to complete college credits affordably and conveniently.
March 9, 2025
I would give zero stars if I could this…
I would give zero stars if I could this is the worst structure in a course I’ve ever seen
March 6, 2025
Reply from StraighterLine
We’re sorry your experience wasn’t a positive one. We know how frustrating it can be when something doesn’t work the way you expected — whether that’s related to coursework, grading, billing, or credit transfer.
That’s never the experience we aim to provide. We’re always working to make our processes clearer and more consistent, and feedback like this is an important part of that.
Thank you for taking the time to share your experience and please reach out to our customer support directly if there's anything we can do to help.
Fast and easy
I purchased 5 courses and later found out that two of the courses transferred in from my previous studies. I contacted customer service and they switched the two courses with two other courses I could complete. Going at my own pace has allowed me to complete two courses within a month while working on my third course at the same time. It’s super fast and easy. My school has already received the transcripts and approved the courses.
March 1, 2025
There is no sense in taking an online…
There is no sense in taking an online class if there going to treat the final exam like an in class room test. I have young kids I will never be able to be a a room by myself to take an exam. This was a waste of my time and money. For the final exam they want you to scan your room to make it's only you and they monitor your company with a person on the other side treating it like an in class exam. Never again!!!
February 28, 2025
Reply from StraighterLine
We understand that proctored exams can feel stressful — especially when technical issues are involved.
Since your experience, StraighterLine has moved away from ProctorU and introduced a new proctoring solution designed to be more streamlined, reliable, and student-friendly. While prior proctoring methods have been phased out, final exams are administered in a secure environment to ensure a fair and consistent experience. Maintaining academic integrity is still important to us, but we’ve worked to improve communication around exam expectations and reduce technical friction wherever possible.
If you’d like to share more about what happened, we’re happy to review your experience directly and take a closer look.
Completed in a short time fram
I was able to get the classes done in a short time frame that I had. I had two lab classes and they're a lot of fun.
February 28, 2025
Environmental Science Review
Class was easy to do and assignments were easy to complete. It was great for me to be able to work at my own pace with no deadline.
February 22, 2025
Worst curriculum ever. No response when reported.
I took statistics. There were issues in the course curriculum right away. I addressed it with their online report and made phone calls. No one ever handled it or addressed me back. I’m not a genius in math, but my understanding is there are pretty hard and fast rules for math. You shouldn’t get three answers for one question. One from them one from their provided tutor and one from AI. The actual university that I am going to will not even accept their credits after May 2025. When I requested a credit for the fee fees, they blindly turned away again. Hands-down one of the worst online classes that I’ve ever taken. If I could give less than one star I would. Don’t waste your money or your time it’s a scam.
February 21, 2025
Reply from StraighterLine
We’re sorry to hear that you felt unsupported. Timely and clear communication is important to us.
We’ve made improvements to our support processes, including expanded response coverage and clearer ticket tracking to reduce delays.
If your issue remains unresolved, please contact the Support Team directly at helpcenter.straighterline.com and reference this review so we can prioritize follow-up.
Would not recommend
While this class gave me the flexibility I needed, I did not enjoy it. The lessons are not helpful and do not prepare you for the exams.
March 15, 2025
Reply from StraighterLine
Thanks for sharing your feedback. StraighterLine courses are designed to be flexible and self-paced, giving students the ability to move through the material on their own schedule. We know that learning styles vary, and this format may not be the right fit for everyone.
Our courses include structured lessons, assessments, tutoring support, and academic resources to help students stay on track. We regularly review our curriculum and assessments to ensure they’re clear, aligned, and academically rigorous.
If you experienced specific concerns with the course content, we'd be happy to have your feedback. Please feel free to contact our academic team directly so they can take a closer look.
Easy to follow and especially to…
Easy to follow and especially to schedule the final!
September 14, 2024
Awful experience
Awful experience. The course closed June 2023 and they are still charging me to this day. The website does not offer a card payment change option. I have called and emailed customer service and nothing.
March 10, 2025
Reply from StraighterLine
We’re sorry to hear that you felt unsupported. Timely and clear communication is important to us.
We’ve made improvements to our support processes, including expanded response coverage and clearer ticket tracking to reduce delays.
If your issue remains unresolved, please contact the Support Team directly at helpcenter.straighterline.com and reference this review so we can prioritize follow-up.
ECON102
ECON102: The lectures don't seem to go with the book as far as the terms are concerned. Also of note, the lecture doesn't go with the exams. It's as if the lecture and the book were totally sperate.
March 1, 2025
Reply from StraighterLine
Totally understand your frustration with the inconsistencies between the lectures, textbook, and exams in ECON102. We take great lengths to ensure alignment between the etextbook and the content and will be looking into this further.
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