I bought a pair of Gower shoes from Straye and had to return them for a different size. The return was delivered back to them, and that’s where everything fell apart. I reached out multiple times as... See more
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See what reviewers are saying
All the shoes I’ve gotten from Straye have absolutely been top quality. The shipping and packaging are always on point. Customer service is always quick to respond and always helpful. I love the... See more
***AMENDED*** After raising a small issue I had with my Straye shoes, the team reached out promptly with options to help me out. I cannot explain how pleased I am with the customer service, p... See more
Company replied
I’m 74 years old and was diagnosed with Hydrocephalus and used to fall down often. After my brain surgery I was left with a balance problem. Your shoes, which are flat have helped me overcome that pro... See more
Company details
Contact info
1168 N GROVE ST, 92806, ANAHEIM, United States
- service@straye.com
- straye.com
Hasn’t replied to negative reviews
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Amazingly clean and clearly…
Amazingly clean and clearly understandable websites with almost instant responses and at the end of all great service
I like the product but I ordered a…
I like the product but I ordered a couple of days ago and it still hasn’t been shipped and I wanted to have them by the weekend already.

Reply from STRAYE
all i want to say is i want the black…
all i want to say is i want the black strays in non puffs so bad!!!!
When I first was told about the…
When I first was told about the sneakers, I looked at the price and they were 75.00. I did not have the correct size and that afternoon when I had all the proper info., I went to order and they were 85.00. An I just hope that my son, Cameron, likes his early birthday present.

Reply from STRAYE
Shoe heat
I unfortunately have not received the shoes yet but the package should be arriving tomorrow which the processing to be shipped was fairly quick and the shoes look very comfortable.
Great shipping time and enjoyed the…
Great shipping time and enjoyed the selection they have on store, great company !
So far
So far, everything's been good period the website was put together well and I was able to place my order.Now I'm just waiting for a tracking number.So I can keep up with where my shoes are. And the receiving of the final product and I'll be able to give a real review on the shoes. Not sure how long it's going to take for me to get a tracking number.But I am patiently waiting💯💛
Awesome company
Gave me a gay color way shoe I don’t…
Gave me a gay color way shoe I don’t want the damn rainbow on my shoe and the socks too small

Reply from STRAYE
Fast worldwide delivery
Fast worldwide delivery, fair prices and good Customer service, with everything you need to know in the emails you get.
Shipped out fast!
Nice shoes😎
My shoes
The shoes came in and they look really nice. I like that the shoes comes with different laces. Love them
Fast shipping
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