Stripe Reviews 

Corrupt! DO NOT USE STRIPE AS PAYMENT GATEWAY. Without any reason they cancelled my account and kept all my money. Now opening a lawsuit and try everything to get some money back. After checking after some time they refunded my customer with the money after we provided them with the products, without telling us. This is the worst experience ever! If you want to lose all your money use Stripe as Payment Gateway...

Stripe is a scam company. They accept your business, and later on when there's money on the account and you get orders (over 3K), they will tell you your account is blocked and they don't support your business. My questions is :'Why did you accept it in the first place then? Why don't do your due diligence and say no from the get go. Oh yes I know, so you can keep the money and you don't care about your clients and the customers of your clients. Now my money is on hold, and I can't ship my products to the customers because Stripe is holding the money. They haven't made clear if they will refund the customers or not. Such a sketchy, scammy company. You better off going with Airwallex. TO AVOID IF YOU DONT WANT TO LOSE MONEY. And be careful, they are nice at the beginning but will then steal your money.

We are one of the long term client of Stripe with mutliple businesses using their services, providing millions of dollar in terms of transaction. Asked for supports and shared all the issues that we been through. They practically brush us off and allow our customers to send dispute on us when they have used our products.

Not only did Stripe fail to return our money, but now they are attempting to steal funds from our bank account, sending us messages claiming they are withdrawing several payments. They are robbers. If you link your bank account to them, they might drain all your funds, so be very cautious when dealing with this company.

We sell online courses for trading, indicators, and expert advisors, and we launched just two weeks ago. We've already passed multiple compliance checks, yet suddenly, Stripe sends us an email stating they are refunding money to our clients. Who gave Stripe the right to return our money? If a client had an issue, we could address it and improve our service. We have every right to know what went wrong, but we've had zero complaints. In fact, all our reviews on Trustpilot are five stars!

We have delivered all products to our clients, and not a single client has left a negative review. We also have ongoing financial commitments, but Stripe has stolen our hard-earned money. Just look at your own reviews, Stripe—shame on you! It’s obvious who the real fraud is in this industry.

Stripe is the biggest fraud in the financial industry. I wish I had seen their reviews earlier—thanks to Trustpilot. If people are smart, they should take action against this company in court, not individually, but as a group. A mass lawsuit for billions must be served to them. They take people's money, claiming to refund it to clients, but no one ever gets their money back. Meanwhile, they sit back, smiling, and laughing about how easy it is to rob people, knowing their victims feel powerless.

If there's a group that agrees with us, let's sue Stripe! I’ve taken screenshots of all my account details and have all the proof that this company is a 100% scam. If 10,000 people file a case against this company, the court will be forced to investigate and put an end to their scam. Let’s get our money back and shut down this fraudulent company once and for all.

It’s nothing but a scam!!! They will complete kyc ask your documents, activate your account then send you a closure message after few payments received. They have received almost 4000 USD from the customers and now they want to close my account and refund the amounts to the customers. They will never give you to time for explanation but will close your payouts immediately. Never trust this fraud company. I will raise this issue to my legal team and make sure that my husband will not loose his legal money for the services he has provided to the customers. His mistake is he has trusted WIO digital bank in Dubai as they are the one who suggested him this payment method… Don’t think you cheaters will eat that money and I will make sure he will get his money for sure. You put him in trouble as you scammers are expert in that!!!!

My account was banned after only 1 day. I reached out the support, they asked me stock photos of my products. I sent them and they unbanned my account saying that now my business in verified and i'm ready to go. After a few hours they banned me again.
They destroyed my business, I put all my life savings to run my business and now i don't know what to do.

I have had a very negative experience with Stripe and feel compelled to warn other businesses. Stripe abruptly closed my account for Echofetal, citing an "unacceptable level of risk," despite having full knowledge of my business model and products from the start. Since then, I have sent multiple emails requesting a clear explanation, but all of them have been completely ignored. I’ve also noticed missing payouts from my account, which has caused serious disruptions to my cash flow and business operations.

The lack of transparency and customer support is shocking. I am unable to access their live chat and can only send emails, which go unanswered. This has left me with no way to resolve the issue or recover my missing funds. It’s frustrating and unacceptable for a payment processor to handle customer relations this way.

I strongly advise other businesses to be cautious when considering Stripe as a payment processor. If they decide to close your account, you may be left in the dark with no support, missing funds, and no way to get answers. This is not how a reliable service provider should operate.

I have had a very disappointing experience with Stripe, and I would not recommend them to any business owner. Stripe suddenly decided to close my account for Echofetal, stating an "unacceptable level of risk." This decision was made despite the fact that I had provided all necessary information about my business and products from day one.

What has made this situation even worse is the complete lack of communication and transparency from Stripe’s support team. I have reached out multiple times to get a clear explanation of the specific reasons behind the closure and to find a way to resolve the issue. Unfortunately, my emails have gone unanswered, leaving me without any direction or support.

The sudden account closure has severely disrupted my business operations. It has impacted my ability to process payments, handle customer transactions, and manage cash flow effectively. The reversal of funds and the inability to access my balance have caused additional financial stress and uncertainty.

Overall, this entire experience has been extremely frustrating and unprofessional. If Stripe can shut down accounts without proper communication or support, it poses a huge risk to any business relying on them for payment processing. I strongly advise other business owners to think twice before choosing Stripe, as their lack of accountability and customer service can cause significant harm to your business.

I am a small business. Through my Found business card account I signed up to take credit card payments by connecting to Stripe. My account was approved. I work a vendor event and process credit card payments through Stripe for 2 consecutive days. I go into my Found account, I can see the processed payments and the total but when I go to check when they will be released I received a payments paused message. I look into it and they ask for more information. I enter my tax id #, I give a representative name, SSN and photo of driver license and submit it. I now get a message that I'm a risk and payments will remained paused and after 5 days will be returned to customers. I email the company again and explain the goods were purchased and I gave all the required information why would they return my payments...I received an email saying they were sorry but it is a risk to release these payments even though I submitted the required information. So now my small business is out the products sold and the money paid. My business has been robbed by this company. You processed the payments!! If you don't want to process moving forward...that's fine, but the payments you already processed should be released to me. You defrauded and stole from my company.

*UPDATE*
After writing this review, my funds were released into my business account 4 days later.
I still would not recommend this company.
No company should have to be shamed into doing what's right and from my point of view that's what happened here.

We're a UK-based company, with our own offices and warehouse.

Until four days ago, we were using another payment processor. We chose to migrate to Stripe by preference and have diligently responded to all verification requests received.

However, this evening we received an e-mail stating that our business is considered to be at risk. Yet we are a company that sells physical products, with a well-established stock and existing employees. How is it possible that such decisions are made by algorithms?

To top it all off, it is specified that the funds will be refunded to customers who had wished to purchase products in our store.

This situation is unacceptable. We won't give up and will do everything we can to put things right.

Hey, Stripe is about to ruin my business, and I need help or I’ll be forced to get in touch with the BBB & my lawyer, while filing a case to the FBI.

I got an e-mail earlier saying that my account is too high-risk of a business, which is impossible because each customer manually enters their card details in my Shopify store checkout. They all passed the security checks (CVV, ZIP, etc.), there are 0 high-risk payments, 0 chargebacks.

I don't sell any prohibited items.

We also have Stripe Radar active, which (as said by the customer support agent) is the best way to protect yourself, and only have non-highrisk customers.

And although I shipped most of those orders, now I won't get any of that money. For literally no reason.

They're planning to close my whole account and ruin my business because of an algorithm mistake.

This cannot be legal. I own stock, I ship products, I own a company that processed a lot of payments with Stripe over the years with no issues.

Please help me fix this absurd error ASAP!

I can provide tracking numbers, inventory pictures, invoices, purchase orders, company documents, anything.

I only receive automated messages via email, I was limited on what I can provide during the regular Stripe review, which is regulated my an algorithm and not a human!

If this is not fixed within 24 hours, I will be forced to contact the UK Financial Ombudsman, Better Business Bureau, Consumer, the Financial Protection Bureau and also the FBI.

I am passionate about building businesses, I’ve been doing it for the past 6 years. I’ve never had a business with more than 0.3% chargeback rate, which I know is significantly better than the average. Please feel free to check any of my Stripe/PayPal accounts (or ask me for more information).

I’m asking you very nicely to reactivate my account and release the funds so that I can continue running my business, which I manage very carefully. I’ve always done everything fairly, always took care of all my customers, and I always build for the long-term, not for a quick buck. I know I’ve not done anything wrong, and I’d literally have to go through the trouble of getting a lawyer to save this money you’re about to refund. I’d absolutely hate spending my time doing that instead of growing my brand.

Facing Unresolved Issues with Stripe Payment Gateway: A Call for Urgent Assistance

Hello everyone,

I’m reaching out to share a challenging situation I’m currently facing with Stripe, and to seek advice and support from the community.

I run Digital Dentistry Schoology, a platform dedicated to advancing digital dentistry education. We’ve successfully managed transactions through Stripe for years, providing seamless payment experiences for our customers worldwide. However, recently we’ve encountered a significant issue that has severely disrupted our operations.

On July 10, 2024, Stripe notified us that our account was terminated, citing high risk as the reason. They assured us that refunds for eligible card payments would be initiated within 5 days. Despite this assurance, no refunds have been processed to date, and the refund initiation date keeps changing without any clear communication or resolution from Stripe.

This situation has left us with a $3,000 balance in our Stripe account that hasn’t been refunded to our customers. This delay is not just an operational hiccup but has also started to affect our reputation and trustworthiness with our clients.

Here’s a brief timeline of our actions and Stripe’s responses:

July 10, 2024: Received termination notice from Stripe with a promise of refunds within 5 days.
July 22, 2024: Followed up as no refunds were processed. Received another generic response from Stripe, again promising refunds within 5 days.
Since then: Sent multiple emails and messages via support chat, but have received no further replies.
Despite our numerous attempts to resolve this issue through emails and support chats, we’ve been met with silence. This lack of communication and action from Stripe is unacceptable and has put us in a difficult position.

We need immediate action from Stripe to:

Process Refunds Immediately: Refund the $3,000 owed to our customers without any further delay.
Clear Communication: Provide a transparent update on the status of the refunds and the steps Stripe is taking to resolve this issue.
We believe in the power of community and collective voices. Therefore, I’m sharing this story here to seek advice and support. If you’ve faced similar issues with Stripe or have any suggestions on how to escalate this matter effectively, please share your experiences and insights.

Additionally, I urge Stripe to take this matter seriously and address our concerns promptly. Our customers’ trust and our business’s reputation are at stake, and we cannot afford any more delays.

Thank you for your support and any advice you can provide.

Best regards, Dr. Haitham Sharshar

Never use this platform as a partner of your business.
One day for no reason they will close your account and refund all the money you received back to customers, doesn't matter if you already provided the products to the buyers. All customers were happy, but I don't know why STRIPE decided to close my account.

Very bad experience. As a startup, we chose Stripe based on our trust in it. But it dealt us a heavy blow. It was not enough to freeze our account, but we were also prohibited from obtaining our legal income! ! There was no specific reason, no buffer! I have always believed that payment security should be controlled by Stripe, not Stripe's users. We ensured the legality and quality of our products and provided corresponding services to our customers. But in the end, we suffered a blow from Stripe. Entrepreneurs, let's work together! Break through these oppressions!

Out of nowhere, Stripe locked our account and permanently prevented us from withdrawing our funds.

With the reasoning that our business is "high risk". Of course there's nothing high risk about it, same as many other victims, as we later found out.

What's worse, this money was sales from products we've mostly already shipped. They also blocked refunds, so we couldn't even refund our customers for the orders we didn't ship.

Stripe will one day randomly block withdrawals from your normal, established business. And there's nothing you can do about it.

Even if they wanted to stop working with you, why not let you get your payouts and then close the account?

Stripe damaged our business severely. This was never a problem with any of our previous payment providers.

Stripe claims my business falls under one of our restricted businesses categories.

I have told them that I created and sold eBooks and courses that helped writers to write fiction and bloggers to write blog posts and get traffic and other course makers to make courses and write eBooks and sell them.

Apparently, this is one of their restricted categories among selling drugs and weapons.

At the same time, I see scam artists use Stripe to sell their rehashed get-rich-quick schemes.

I teach people how to write and sell. I only share what I know and do myself. If I have created 4 products that made me over $20K, that is definitely not something weird in today's world. People make a lot more. But I address common people. Therefore I share only what is doable.

Apparently, I could just as well be selling guns when it comes to Stripe.

Update: I appreciate you'll take an extra look because if what I do is bad, then book stores all over the world is doing really bad things.

My most important need for Stripe would be to get paid from Beehiiv for writing about storytelling for businesses. Is that prohibited, too, according to you?

I never thought I'd write this review. When I chose Stripe, I ignored the negative reviews, thinking they couldn't be true. I blamed people for not reading Stripe's policies and terms. I was wrong.

We recently launched our brand, and everything was fine until our first verification. We were locked due to "high risk potential." Support, named Kate, helped sort it out, and after two days, my account was reinstated. I happily worked with Stripe for four months, reaching $100k in sales with no disputes or policy violations. We invested heavily in inventory, branding, hiring VAs, social media managers, and reducing shipping times to provide the best experience.

Then, I was locked again for a "routine review" for the same reason. This time, only chatbots replied, and now they ignore my emails. Is this how a legitimate corporation acts? The worst part is our brand reputation is being destroyed. Some customers want refunds, they return our products, and we can't refund them because we don't have access to our account.

Thank you, Stripe, for destroying a small business.

You are on the verge of damaging my business, and I urgently need assistance, otherwise I will have no choice but to contact the BBB and my lawyer!! Several days ago, I received an email indicating unauthorized payments on my account. This is impossible because each customer manually inputs their card details during checkout on my Shopify store. All transactions passed security checks (CVV, ZIP, etc.), with no high-risk payments or chargebacks reported. I do not sell prohibited items. Despite having shipped all orders, I am now at risk of losing all related funds for no apparent reason. Approximately $454.78 of my money is slated for refund due to an algorithmic error. This action cannot be legal. I possess stock ownership, ship products, and have operated a company that successfully processed numerous payments via Shopify Payments over the years without incident. Please rectify this egregious mistake immediately! I am prepared to provide tracking numbers, inventory photos, invoices, purchase orders, company documentation, or any other necessary information. The account is under Dreibach International LLC.

You are about to ruin my business, and I need help or I’ll be forced to get in touch with the BBB & my lawyer!!
I got an e-mail days ago saying there are unauthorized payments on my account, which is impossible because each customer manually enters their card details in my Shopify store checkout. They all passed the security checks (CVV, ZIP, etc.), there are 0 high-risk payments, 0 chargebacks.
I don't sell any prohibited items.
And although I shipped all of those orders, now I won't get any of that money. For literally no reason.
You're planning to refund about 44,400$ of my money just because of an algorithm mistake.
This cannot be legal. I own stock, I ship products, I own a company that processed a lot of payments with Shopify Payments over the years with no issues.
Please help me fix this absurd error ASAP!
I can provide tracking numbers, inventory pictures, invoices, purchase orders, company documents, anything.
The account is under Bloom Essentials LLC

2 weeks ago, I received a closure warning that my account was risky. This was very interesting because my business has almost no returns and I sell digital products videos with instant delivery. I sent all the necessary documents. They said it was an error and reactivated my account. Then, on the 3rd of the month, they suspended my account again, stating that it was risky, and I did not receive a response to any of my emails. I have a balance of almost $2200.
Stripe's customer service is terrible. They just informed me that the payments were unauthorized. but there is no such thing. All customers have real data, from the IP information recorded on the "teachable" course platform to the fact that they watched video content. I sent each of these. I told them that they made a mistake, but they do not return me or my messages. They send automatic bot responses. Additionally, there is no phone number I can reach. As soon as they finish working with you, they cut off all support and communication and do not inform you.I provided the service. All customers are real. No unauthorized payments. If I do not receive a response within the week, I will take the situation to the legal process and file a lawsuit. It's really disappointing that such a big company provides such poor service.

My website: erdens.com