Great customer service from both Ali and Maria Have made several enquiries about the Strom 11kw Combi-Boiler before purchasing and they both answered all my questions in detail and nothing was to mu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Don’t buy their products. Bought an electric combination boiler. Boiler caused a fault within 3 weeks of fitting. Electrician went back and diagnosed PCB fault. Rang Strom to get part covered under wa... See more
Company replied
Had an issue with our boiler and called Technical Support. I got through to Liam within a very short space of time who was very helpful. I was able to send photos and messages via whats app to help su... See more
Extremely bad boiler. I have fitted many electric boilers and this is by far the worst boiler i have ever fitted or come across in general. Cant get through to technical services. User manual is basic... See more
Company details
- Boiler Supplier
- Boiler Manufacturer
- Heating Contractor
- Boiler and Heating Service
- Hot Water System Supplier
Written by the company
Strom Ltd lead the way in developing innovative new products in the Plumbing & Heating Sector, from state of the art Electric Boilers and Electric Water Heaters, to Heating Controls, Thermostats and more ... so you know we've we've got you covered. We're second to none when it comes to offering great quality products, all of which are designed here in the UK. Our confidence in our entire range allows us to offer unbeatable prices, backed up with incredible pre-sales and after-sales support ... and with our extensive network of distributors and resellers, you'll never have any problems finding our products when you need them. When you buy Strom you are not just buying a product, you are buying peace of mind and quality ... and like us, you'll be doing your bit to help secure the planet for generations to come. Doing good, feels good.
Contact info
Warehouse 2, RCM Business Centre, Sandbeds Trading Estate, WF5 9ND, Ossett, United Kingdom
- 03333442474
- sales@stromltd.com
- stromltd.com
4.0
Great
52 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
5* Strom
Overall fitting experience with Strom was wonderful and their customer service is second to none. Would certainly recommend and will be fitting again.
June 26, 2024
Unprompted review
They do the best water heat pumps in…
They do the best water heat pumps in the industry.
June 25, 2024
Unprompted review
Looking toward to new stores Combi
Looking toward to new stores Combi , looking very impressive
June 25, 2024
Unprompted review
Couldn't of asked for more
Couldn't of asked for more, its decreased my heating bills and given me the peace of mind of not using fossil fuels to heat my home.
June 4, 2024
Unprompted review
Advertisement
Excellent service from both sales…
Excellent service from both sales office and area sales manager Alan Aitken could do enough to help resolve boiler exchange
May 3, 2024
Unprompted review
Highly recommend Strom boiler the area…
Highly recommend Strom boiler the area manager helped us with sizing the correct boiler for the property will definitely be using Strom electrical boilers again.
Dicksons of Cambridge
May 9, 2024
Unprompted review
Great customer care team
Great customer care team. Issue was resolved patiently by the service provider over phone.
April 30, 2024
Unprompted review
Reply from Strom Ltd
Thank you for this Raj, I'll make sure this is passed on to the team, as they'll really appreciate it 😊
Arrived on time and easy to install
Arrived on time and easy to install. The customer is really happy with boiler.
April 24, 2024
Unprompted review
Advertisement
Fast and Efficient
Ease of ordering, very fast and efficient delivery and good liaisons with area sales manager for Edinburgh.
April 10, 2024
Unprompted review
dealing with strom on a daily basis is…
dealing with strom on a daily basis is a great. The feedback from the end user is always great
April 1, 2024
Unprompted review
dealing with strom has been brilliant
dealing with strom has been brilliant, i can not recommend these enough. The boiler is very quiet and the hot water is instant.
April 11, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.