STRYDA Reviews 552

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in alleviating foot pain and providing excellent support, often describing it as life-changing. The quality of the products, including insoles and shoes, is frequently highlighted as impressive, with many appreciating their comfort and durability. The staff and customer service are also highly regarded for their professionalism, helpfulness, and genuine care. However, some customers experienced issues with the durability of certain products, noting that insoles cracked or broke after a short period of use. A few people also found the insoles initially uncomfortable or unsuitable for all types of footwear due to their size or rigidity, and some reported difficulties with customer service responsiveness regarding these concerns.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the insoles for providing immediate... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the durability and effectiveness of the... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and dedication. Many customers... See more

Customer service

Consumers find customer service to be positive, with many praising the outstanding and personalized support,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you suffer from any form of foot pain at all… do give these humbling inner soles a try for it has been a game changer for my debilitating joint pain from Morton’s Neuroma! Thank you Thien for it ha... See more

Company replied

Rated 5 out of 5 stars

I first contacted Stryda via messenger with a query regarding my achilles injury. Thien took the time to discuss my problem, provide advice, even assess my current shoe collection! I ordered the ins... See more

Company replied

Rated 5 out of 5 stars

The slim insoles fit perfectly in my current shoes and don't lift my heels too much - whereas other branded insoles/orthotics have caused my heels to lift up and slip out of my shoes. My Stryda insole... See more

Company replied

Rated 5 out of 5 stars

I’ve been dealing with stubborn foot pain for months, and these insoles have been an absolute game changer. Within the first week I already noticed a huge difference! What I love most is how incr... See more

Company replied


Company details

  1. Foot Care
  2. Orthotics & Prosthetics Service
  3. Podiatrist
  4. Footwear Wholesaler

Written by the company

At STRYDA our goal is to create change from the feet up. We create life changing insoles and foot products that are environmentally friendly and designed by podiatrists.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

552 reviews

5-star
4-star
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2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Was struggling finding the right shoes…

Was struggling finding the right shoes for plantar fasciitis for a year plus, so glad to chance upon Stryda via IG. Bought a pair of insoles in Apr 2025 for myself and boyfriend.. it took a while to get use to them but felt great wearing them after a few times.. could walk for 2-3hours without the pain on the soles.. so when I saw they had the shoes.. had to get my hands on them.. visited melbourne in Sept 2025 and decided to drop by one of their stockist to try the shoes on.. am so glad I did.. wore them daily since am back in sg.. love them as it really helps with the plantar fasciitis - I can walked in them for 4hours or more without the aches or pain to my soles.. but.. the back of the heels has worn off within the 2 months I have worn them..
overall I would still recommend, though I guess there's still room for improvements on the shoes..
Looking to get another pair soon..

December 8, 2025
Unprompted review
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Reply from STRYDA

Hey Patricia, so glad you took a shot on STRYDA - you are spot on about the soles wearing down for some people who do a huge amount of steps and/or have a harsh heel strike. Here's the great news, I have made drastic changes in our new range of footwear and I do improve this for even extreme cases of the above. To make it right with you, please contact me on either Facebook or Instagram and I'll have a look at your gait pattern and offer you a big discount on our new range of shoes. Please let me know if you would like this, the new styles will be incredible :)

Kind regards,
Thien

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Rated 5 out of 5 stars

I really like the insoles

I really like the insoles. Feet seem to be loving them too. Comfortable, were easy to get use too

December 8, 2025
Unprompted review
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Reply from STRYDA

Thanks for sharing your experience Joan, it helps us help others who are suffering like you were.
Kind regards,
Thien

Rated 5 out of 5 stars

Do your feet a favour!

Stryda insoles are the best favour you could do for your feet. They're even better paired with a pair of StrydaForce sneakers. I have so much less foot pain. Give them a go!

November 14, 2025
Unprompted review
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Reply from STRYDA

Absolutely fantastic to see Judy, can't wait to show you our new range landing soon! Thank you for your faith and support.

Kind regards,
Thien

Rated 5 out of 5 stars

Liked them so much I bought two more…

Liked them so much I bought two more pairs. Support Australian business, innovation and my feet. Lol

December 4, 2025
Unprompted review
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Reply from STRYDA

Wouldn't be able to answer out calling if not for the support from our wonderful community - thank you George!

Kind regards,
Thien

Rated 5 out of 5 stars

Make sure to measure foot length for sizing & Business owner actually cares

Update: I would give 6 stars if possible

The business owner Thien seems to be genuine and truly cares about his customers. After seeing my review, he tried to call me then left a voicemail with an explanation and offered to send us a new pair with the correct size (for free to replace the broken pair) and also was very polite with the back and forth texting to resolve my case.

I was just unlucky with the automatic CRM system and the staff somehow missed my initial inquiries, i guess.

Just make sure to measure your foot length and texted them your concerns before purchasing to avoid any unnecessary issues like mine 🤷‍♀️.

Original: I purchased 2 pairs, 1 for me 1 for my partner as a surprise birthday gift.

My partner's pair can't fit in his regular shoes so I emailed these people for help. Took them 2 days to reply my initial email which is acceptable. But when I replied, they never got back to me, it's been more than half a week. So i sent a follow-up email and got one of those auto emails. It means the people who were replying to me closed my enquiries when it's not solved?

I'm semi mad as today is my partner's birthday and I had to give him the gift that doesn't fit his shoes anyway. So he brought them to work and said the work boots are a bit bigger so maybe they would fit, and he managed to put them in put when he put his feet in, one of them got chipped. Terrible experience for a buyer and for a birthday person.

December 5, 2025
Unprompted review
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Reply from STRYDA

Hey Anh,

please reach out to us on Instagram or Facebook and I'll get back to you ASAP. This should have been resolved for you ealier because by putting them into shoes that are too small for the insoles - it has forced pressure into the insole and broken them as under body weight, they're not designed to withstand that type of stress. Compared with properly fitting insoles and shoes, they can last easily over 12 months without breaking. I'll be in touch today :)

Cheers,
Thien

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Rated 5 out of 5 stars

Yes (should try)

Yeah, super solid. Definitely need a break in period (which I’m not over yet). Definitely relives feet pain, especially after long hours.
This is legit, affordable, durable.

December 4, 2025
Unprompted review
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Reply from STRYDA

Thanks for backing us Leslie, hopefully you'll achieve total resolution if you haven't already as it's a bit of time since you have had them. Please reach out to us on Facebook or Instagram if you need more help, I perssonally respond there as I do here :)

Kind regards,
Thien

Rated 5 out of 5 stars

Good bye knee pain

My shoes no longer get smelly, my knees no longer hurt - everything in alignment . On my first couple of pairs I moved my Strydas from one pair of shoes to another. Instead now I have them in 4 pairs . Now my first qn for sneakers or hiking shoes are … can I remove the liner.

October 21, 2025
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Reply from STRYDA

Sorry I took a whilte to respond to this Lisa, I'll try and reach out to you too. Yes, you should remove any liners when possible!

Thank you for sharing such a wonderful experience with us.

Kind regards,
Thien

Rated 5 out of 5 stars

Game changer for my foot pain!

I’ve been dealing with stubborn foot pain for months, and these insoles have been an absolute game changer. Within the first week I already noticed a huge difference!

What I love most is how incredibly comfortable they are. I’m on my feet all day at work, and these insoles are so supportive and make standing for long hours so much easier.

I honestly can’t recommend these insoles enough.

November 17, 2025
Unprompted review
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Reply from STRYDA

Incredible outocme Joseph, thanks for taking the time to share your experience!

Life without foot pain is a lot better :)
Kind regards,
Thien

Rated 4 out of 5 stars

Great shoes and comfortable insoles

I have only been able to wear both the insoles and the shoes approx. 3 hours each day due to the nature of my daily routines where I spend it mostly walking around the house in bare feet during a period of approx. 3 weeks. They are comfortable insoles and shoes, I highly recommend them. Thien the founder at STRYDA was extremely helpful with my plantar fasciitis and a few other small issues with my feet in terms of exercise and support. I still have pain with my plantar fasciitis, but I have made a remarkable progression towards recovery.

November 30, 2025
Unprompted review
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Reply from STRYDA

That's fantastic news! I would absolutely love an update as enough time has passed now that I think you should be close to no more pain!

Kind regards,
Thien

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Rated 5 out of 5 stars

These are amazing!

These are amazing!! What was I waiting for? What a game changer, I hurt my ankle 18months ago and I was still limping. From the first wear, when using Stryda I haven’t limped.

November 21, 2025
Unprompted review
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Reply from STRYDA

That's a huge win, thank you for placing your faith in us, I love knowing STRYDA Soles have made such a big difference to you. Limping is no way to live your life!
Kind regards,
Thien

Rated 5 out of 5 stars

Better than custom orthotics

I’m 51 and I’ve been in custom orthotics for 25–30 years, some of them eye-wateringly expensive. I’ve also tried more over-the-counter insoles than I can count. Between a dropped foot from a herniated disc, sciatic issues, plantar fasciitis and just plain sore feet from standing, I've been around the block when it comes to feet.

Stryda is the first insole that’s given me both proper support and real comfort. They feel great in sports shoes, they cushion impact, and they don’t leave my feet aching by the end of the day. I've worn them for over a year, and honestly, I won’t be going back to custom orthotics. These work.

November 26, 2025
Unprompted review
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Reply from STRYDA

Absolutely loved seeing your experience Brendan, as a podiatrist I set out to create a solution that provided reliable and significant results for people suffering with foot pain. One that is a far more cost effective alternative to custom made orthotics and can outperform poorly made or prescribed devices as you can get them from almost anyone these days, not only podiatrists who tend to be the most ideal profession to trust with orthotics.

Thank you for sharing your experience, I'm certain many people would resonate with it.

Kind regards,
Thien

Rated 4 out of 5 stars

The stryda soles have worked well

The stryda soles have worked well, I am quite happy with then compared to orthotics

Do you make thongs ?

November 26, 2025
Unprompted review
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Reply from STRYDA

Stoked to see you have found them as many other people have to outperform all other orthotics and insoles.

I'm very excited to announce an entire range and more seasional styles coming in the new year for footwear. They will be GROUNDBREAKING! Summer options too :)

Kind regards,
Thien

Rated 5 out of 5 stars

Great design and the cork is so comfortable

What started as a bit of a mix up with the type ordered on line and then shipped, Jacob was quick to acknowledge the issue and magically sorted the correct items be shipped with a turn around time of 48 hours including shipping ! Regarding the insoles , I find them comfortable and for my purposes they assist with de loading my ankle that has a repetitive strain injury (the aforementioned use of stryda to do this approved by my podiatrist of course). I love the fact they are cork and can be wiped down when odour appears.

November 18, 2025
Unprompted review
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Reply from STRYDA

Incredible outcome and best regards to your podiatrist for approving them for you Rodney! Great outcome, thank you for your support and sharing your experience.

Best,
Thien

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Rated 1 out of 5 stars

I bought the inner soles almost 2months…

I bought the inner soles almost 2months ago. I have sent several emails with no resolution. I would like to send them back and get a refund as they are not my size. I called Stryda reception to enquire if I could return them directly and she was not the nicest and said I couldn’t. Bad customer service and stuck with an Item I can’t use.

November 25, 2025
Unprompted review
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Reply from STRYDA

Hey Teresa,

I'll be sending out your correct size as soon as possible once you confirm your foot length for me. Apologies our emails weren't getting through, might be a harsh filter on your end. Usually, that's a problem on our end! Please let me know and I'll sort this out for you personally.

Kind regards,
Thien

Rated 5 out of 5 stars

Fabulous for Plantar Fasciitis!!

To say I’m happy with these insoles in an understatement!! They have helped my PF so much!!!!
After 8 months of agony (some days I could barely walk) and spending thousands on treatments including laser etc, these have been life changing for me, so I would highly recommend them. The service and quality is exceptional. If you’re frustrated and over trying different products like I was, this is definitely worth trying. I only wish I knew about these sooner.

March 7, 2025
Unprompted review
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Reply from STRYDA

Plantar fasciitis is a severely dibilitating pain to suffer with every day with your first step being a ghastly reminder of much it's taken over. I'm so glad you have found relief with STRYDA Soles!

Thank you for sharing, your faith in us even after spending so much money without any relief, it means the world to us our solution made a difference for you.

Kind regards,
Thien

Rated 5 out of 5 stars

The sneakers are extremely comfortable…

The sneakers are extremely comfortable and the slimline insoles cradle my feet beautifully, not too hard or too soft. I have had PF for years and I know I have chosen right with these. My feet, ankles and knees are feeling the positive difference. I will get more insoles for my other shoes. The sneakers look like they will last for years, though light and breathable. Very quick delivery.

November 22, 2025
Unprompted review
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Reply from STRYDA

Love this Diana! We are set to release our new range very soon and I can not wait to showcase them to the world. You'll fall in love as they are totally upgraded in every aspect with my design input on every feature. So happy your plantar facsiitis has improved, thanks for choosing STRYDA ans supporting us by sharing your wonderful experience.

Kind regards,
Thien

Rated 5 out of 5 stars

Great choice buying the sneakers!

Been using the shoes for almost two weeks, super comfy with no aching! I've been using the comfort soles for almost a year and love them. Great choice buying the sneakers!

November 20, 2025
Unprompted review
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Reply from STRYDA

A long range review is always a huge bonus for us with our shoes on top to make it even better. I'm currently working on our next range of shoes and can't wait to launch them with a total upgrade to every component. If you love them now - your feet are going to be blown away when you see the new shoes!

Thanks for your ongoing support Elizabeth, means the world to us!
Kind regards,
Thien

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Rated 5 out of 5 stars

Amazing these actually work

Amazing these actually work ! I work and im on my feet all day my right heel was killing me and i was taking pain killers so i could work, i thought i would try stryder they really hurt at the beginning but they tell you how to break them in, they are really attentive towards your experience with regular email communication and letting you know what to expect from wearing them, but i can’t believe it they actually work my pain has subsided and its only been a couple of weeks ! I bought 2 pairs one for my work boots and one for my every day shoes and they have worn in and my feet have gotten used to them only after a short amount of breaking in time, So happy and relieved my foot pain has gone, something actually works, recommend them to anyone!

November 3, 2025
Unprompted review
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Reply from STRYDA

Reviews like yours make our day here at STRYDA David, we know the struggle of heel pain and plantar fasciitis. We know what most people go through, what they spend and how they're let down time and time again. I set out to put an end to this chonric level of suffering and poured all of my experience and knowledge into a product and I will never take results like yours for granted. It makes it all worth it!

So thank you for sharing your wonderful experience with us David.

Rated 5 out of 5 stars

These insoles stopped my shin splints.

I purchased these cork insoles in the forlorn hope of alleviating the shin splints and heel pain I was suffering in my right leg.This was referred pain from my arthritic right hip and it was extremely sore.Even though I am scheduled for a hip replacement next year I was willing to try anything to stop the pain right now . I'm very happy to report that these insoles have eased my leg pain and I can walk much more freely, although ,of course, my hip is still very sore.It seems that my money was actually very well spent ,after all.

November 6, 2025
Unprompted review
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Reply from STRYDA

Hey Simon I'm so happy to see they have helped with your shin splints, from memory, I think we spoke on Facebook about your case. So glad they delivered on results! I have had quite a lot of great results in clinic with myh patients who have shin splints with STRYDA soles but not as many reviews here mention it so I'm grateful you have shared your experience here.

THANK YOU Simon, your faith in us delivered and we are so glad you shared!

Kind regards,
Thien

Rated 5 out of 5 stars

Sizing chart accurate

Sizing chart accurate, nice packaging, timely delivery and so far it seems effective product. I thought expensive though, i am sure your product could be a household name if u could price better. I would buy more rather than move insoles from shoe to shoe.

November 15, 2025
Unprompted review
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Reply from STRYDA

Hey Chris, we have set the price to be as cost effective as possible, most people aren't aware of why our product is premium but I can tell you they are made with 100% natural Portuguese Cork.

They are also crafted with a lot of hands on labour so they inevitably cost a lot more than plastic and even carbon fibre insoles..and they don't work as the natural profile of cork is superior for foot comfort and function. That's why you will see how incredibly effective they are compared to either squishy or stiff plastic devices.

We do offer bundles and coupons for returning customers, please reach out to me on instagram or facebook messenger if you would like more!

Kind regards,
Thien

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