STS First Aid Reviews 

219
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Om my arrival Dave greeted all learners at the door which was very welcoming. Erika was our teacher for the two days and she made learning fun, patient and covered all areas of First aid . I really... See more

Company replied

Rated 5 out of 5 stars

Amazing 2 day comprehensive training. Wonderful trainers Emily and Jim answered all our many questions. Practiced as much as we wanted. Feel confident to deal with situations that arise in primary car... See more

Company replied

Rated 5 out of 5 stars

Jennifer was a very friendly and well informed trainer. Although it wasd a long day it passed quickly and she kept our attention throughout. She made it seem possible for us to take on this responsibi... See more

Rated 5 out of 5 stars

Great Training session, I found the face to face class based First Aid Training very enjoyable and easy to understand what was shown. The Trainer was briliant sorry forgot the name, got involved in... See more

Company replied

Company details

  1. First Aid Station
  2. Occupational Safety and Health
  3. Office Equipment Supplier
  4. Training School

Written by the company

Londons' most established and experienced first aid and safety company. Offering a full range of first aid courses as well as first aid supplies and defibrillators


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(219)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First aid training

Amazing 2 day comprehensive training. Wonderful trainers Emily and Jim answered all our many questions. Practiced as much as we wanted. Feel confident to deal with situations that arise in primary care.

June 15, 2026
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thank you for your feedback; thats great to hear. Really pleased to hear you enjoyed it. Many thanks

Advertisement
Rated 5 out of 5 stars

Very friendly and well informed

Jennifer was a very friendly and well informed trainer. Although it wasd a long day it passed quickly and she kept our attention throughout. She made it seem possible for us to take on this responsibility with the right degree of caution and awareness of seeking advice from emergency services wherever needed before professional help arrives.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Om my arrival Dave greeted all…

Om my arrival Dave greeted all learners at the door which was very welcoming. Erika was our teacher for the two days and she made learning fun, patient and covered all areas of First aid . I really enjoyed the delivery just not so keen partnering off for group activities. I found it challenging when the group separated however, I will now look forward to updating my first aid in another 3 years.

June 4, 2026
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thank you, thats lovely to hear. Really glad to hear you enjoyed it and as ever, will look forward to seeing you again in three years time!
Thanks,
Dave

Rated 5 out of 5 stars

Great Training session

Great Training session, I found the face to face class based First Aid Training very enjoyable and easy to understand what was shown. The Trainer was briliant sorry forgot the name, got involved in groupd work whih made the training easer to undestand.
Thank You.
B.Ozyigit

May 13, 2026
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thank you for the feedback; thats great to hear. Really pleased to hear you enjoyed the session. As ever, was great to see you and will look forward to seeing you again on the next one!
Dave

Rated 5 out of 5 stars

It was great and engaging

The first aid course was excellent and highly engaging. The instructor explained everything clearly and made the sessions interactive, which helped me stay focused and involved throughout. The practical exercises were especially useful, giving me confidence to apply what I learned in real-life situations. I would definitely recommend this course to anyone looking to gain essential first aid skills in an enjoyable and effective way. Thank you!

March 18, 2026
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thanks so much for your feedback; that is great to hear. Really pleased to hear you enjoyed the practical elements; after all, its a practical life skill so we certainly try to make the courses hands-on. Thanks again and look forward to seeing you again on the next course! Thanks, Dave

Advertisement
Rated 5 out of 5 stars

We can all learn something new.

I was dreading being out of school for two days!
DAVE is amazing - as always, responding to our emails promptly.
ERIKA made everyone feel welcome and has a unique way of teaching that helps you to remember what you have been taught and have lots of fun at the same time.
I have been using this company for years and years and they are well worth using (I keep going back!).
Angela FWSTG

February 2, 2026
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thats lovely to hear Angela, as ever, its great to see you and I am pleased you enjoyed it... hope being out of school for two days wasnt too bad!
Look forward to seeing you again soon
Dave

Rated 5 out of 5 stars

Trainer was amazing

The trainer was really good. Not only was it extremely informative but she made the course engaging and enjoyable for everyone. Highly recommend. This was at the Enfield location.

February 5, 2026
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thats lovely to hear; really glad you enjoyed it and found it informative. Look forward to seeing you again, thanks , Dave

Rated 5 out of 5 stars

Excellent & Engaging First Aid Training

Great communications from Dave and the team when organising the training. Excellent teachers - we had Erika this time round and she kept us engaged using different teaching methods and made the two days enjoyable. I took away so much and look forward to the refresher next year.

February 6, 2026
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thanks Louisa, thats great to hear. Really appreciate you letting us know and we are pleased to hear you enjoyed it... Look forward to seeing you on again on the next one!

Rated 5 out of 5 stars

Our trainer was very good .

January 14, 2026
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thank you; thats always nice to hear. Glad it went well and look forward to the next one with you. Many thanks,
Dave

Advertisement
Rated 5 out of 5 stars

Great First Aid Course

Very thorough, interactive and fun course by STS, enjoyed it while learning a lot. Recommend it for any organisation that is looking to get their members first aid certified.

January 9, 2026
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thats great to hear; thank you... really glad you found it fun; even though its a pretty serious topic, we certainly try and help you to enjoy it!
Thanks
Dave

Rated 5 out of 5 stars

Amazing First aid course

STS first aid training provides excellent in training, they know how to keep us engaged to the course. The trainer was superb and made our training even easier to make sure everyone was understood and know everything about the first aid course.

December 10, 2025
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thank you Farah, thats nice to hear. Glad you hear ou enjoyed it! Many thanks,
Dave

Rated 5 out of 5 stars

informative and fun

informative and fun, I learnt alot and it was paced just right to allow for discussion and questions. I paid for the day and it was worth every penny.

April 23, 2025
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thanks Lisa, thats great to hear. Really glad you enjoyed it. Thank you, Dave

Rated 5 out of 5 stars

The course truly impressed me with its…

The course truly impressed me with its superb organization and clarity of presentation. Our trainer ensured that every individual grasped the concepts and felt assured in applying the correct DRABC procedures. The material was not just educational but also captivating, keeping everyone actively engaged from start to finish. I now possess the confidence and readiness to handle emergencies competently.

January 7, 2026
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thank you Tim, thats lovely to hear and really pleased to hear you found the course beneficial. Look forward to seeing you on another one soon. Thanks , Dave

Advertisement
Rated 5 out of 5 stars

The course was excellent

The course was excellent—well-structured and clearly delivered. The trainer made sure each participant understood and could confidently follow the correct DRABC procedures. Not only was the content informative, but it was also engaging, with everyone actively involved throughout. I now feel well-prepared and confident to respond effectively in an emergency.

November 24, 2025
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thank you Quincey, Thats great to hear. Really pleased that you found the course well structured and clear. Lets hope you dont have to use any of the skills, but will feel confident if you do. Thanks again, Dave

Rated 5 out of 5 stars

Our trainer was excellent

Our trainer was excellent, she made the training a pleasant experience. I am one who dreads these courses but actually enjoyed and learnt a lot from this course.
I would recommend this First Aid training/trainer.

December 10, 2025
Unprompted review
STS First Aid logo

Reply from STS First Aid

Hi Sally, thats great to hear. Really pleased you found it a pleasant experience. It can be nervewracking, but we certainly do our best to put you at ease! Thanks for the feedback; its really appreciated. Dave

Rated 5 out of 5 stars

It’s all worth it

Firstly my big thanks and shout out to Mr. AARON. He was such a friendly, supportive and great instructor. He taught with utmost and patience. I felt very interesting and enjoyable. Thank you for such wonderful session.

September 26, 2025
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thats great to hear, thanks very much for the feedback. Really pleased you enjoyed it and learnt a few bits too!

Rated 5 out of 5 stars

The paediatric training was very…Excellent training

The paediatric training was very informative, enjoyable and engaging. Her way of teaching and delivering the course was excellent, she engaged us all and made it very interesting. Fantastic, keep doing what you're doing.

September 3, 2025
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thank you so much. We have been doing what we are doing for over 40 years now; so will certainly do our best to keep o going! Glad you enjoyed it and look forward to seeing you on another one. thanks, Dave

Advertisement
Rated 5 out of 5 stars

Excellent training

Excellent trainer.
Engaging training.
Practical and extremely informative.
Inspired confidence to deal positively with first aid emergencies.

September 1, 2025
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thats so nice to hear; thank you... really appreciate the feedback and very glad to hear you enjoyed it. Thank you, Dave

Rated 5 out of 5 stars

Engaging and humorous

Erica made this session so enjoyable. She took a dry but serious topic and made it engaging, interesting and funny. And most importantly she made the information memorable.

August 7, 2025
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thank you, thats great to hear. Really pleased you enjoyed the session and made it memorable! Look forward to seeing you again next time, Dave

Rated 5 out of 5 stars

Informative

I personally find it very informative, practical, and useful. I believe everyone should do it!

August 13, 2025
Unprompted review
STS First Aid logo

Reply from STS First Aid

Thanks Dario, really pleased to hear you enjoyed it. Really appreciate the feedback; thank you, Dave

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look