Scammers. I made a booking with seat selection and paid in full. At first, they didn't acknowledge my payment. Eventually they got in touch with my booking details - but no seat selection. And t... See more
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At a minimum the travel agency should follow the airlines no fee 24 hour cancellation policy. It’s disappointing to know that had I booked directly with the airline that I could have made a change to... See more
Company replied
Scammers. Absolute scammers. I booked my flight home as I urgently needed to go home. I did not receive any ticket until AFTER check-in closed, so I lost my flights. Tried to contact StudentUniverse f... See more
Booked a flight from LHR to Chicago and the process was seamless. At first was skeptical about the ridiculously cheap prices despite the proximity of travel date, was amazed when I called to confirm w... See more
Company details
Written by the company
StudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. We’re partnered with more than 90 airlines including United Airlines, British Airways, Air China and more to give you exclusive student flight discounts that can’t be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015.
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Pricing issue on the website
Hi, why when I try to book a flight the final price is always double than the advertised one?

Reply from Studentuniverse
Excellent pricing!
StudentUniverse Staff Rocks!
StudentUniverse Staff Rocks!
They will help you right on the spot!
Not worth the savings
Student Universe is great for discounts until there are any issues with the flight. I added no questions asked travel insurance to my flight and they have done nothing to refund the money. They notified me after requesting a refund that the travel insurance is provided through a third party. The third party makes you jump through many hoops and after one month the refund is no closer to getting back into my account.

Reply from Studentuniverse
Its my first time am really worried…
Its my first time am really worried butt am really grateful you’re support team and your services
It was really good experience
It was really good experience, i loved to recommend this to my friends.
Eazy to book
Eazy to book, prices are cheap and customer service is excellent
You have to fight to use your credit
You have to fight to use your credit. Anyone that planned to study abroad in 2020-2021 good luck trying to use your credit. Even if you finally fight with them and they let you use the credit it has be used for ONE flight! So if you are no longer planning to go abroad it is difficult to use the money. I ended up loosing a lot of money but better than wasting it all. Student Universe do a better job of assisting students that don't have money to lose.

Reply from Studentuniverse
Fantastic travel engine
Fantastic prices. Responses fast
Easy booking
Added extras like a discount for first booking
Friendly
I find Studentuniverse website easy to…
I find Studentuniverse website easy to navigate and uncomplicated. Great price and I find everything I need to know before I book. Pleasant experience for me. Thank you Student Universe.
Favorite Flight Booking Interface
As a longtime user of Student Universe, I can fully endorse that they are the best forum I have found for booking flights. 90% of the trips I have taken in the last few years have been booked through Student Universe because I always check their offers first and they just tend to be cheaper.
Their website is well organized, streamlined, and easy to understand. They are diligent about promoting discounts and promo codes for users and even send follow-up messages to support travel plans!
Finally, Student Universe offers great customer service. Their staff is friendly and patient when making changes or accommodations. They have helped me in getting out of some inconvenient or accidental bookings, and they are always so professional about it!
Some flight connection got canceled, easy refund
Some flight connection got canceled, and they assisted very well in getting a replacement flight and a refund.
Awesome easy web site to manueover.On…
Awesome easy web site to manueover.On top of emails making my trip less of a nightmare.thanks you guys
this is a great site to book tickets…
this is a great site to book tickets for students with reasonable prices as compared to other sites. customer service is great, they guide through every difficulties you get through the booking process
Beware of Information Selling and Storage
To begin, I do appreciate their prices and student-oriented packages as well as pretty good customer service that answers with a human on the phone every time within a few minutes. However, I had two bookings that went awry and received no compensation for cancellation and seat changes. Three months later, I found out that Student Universe had stored my credit card information and began charging me for subscription fees (that I did not consent to) and random ubiquitous charges that weren't quite explained. After just a few months they will still have your credit card on file, but they won't store your flight confirmations and bookings. How does that make sense? Make sure you opt out of them selling your information at the bottom of the website too! Although they DO offer legit tickets and bookings, I would NOT recommend this company at all. Kiwi.com has FABULOUS deals, great customers service and better communication with more transparency.
Be Aware and Block Them From Your Bank Once The Transaction is Final! Pay attention to information selling disclosures and consider getting full-refund insurance (or simply don’t use them)! They have shady subscriptions that you don’t consent to and customers service is trained to answer questions about information selling and storage.

Reply from Studentuniverse
It’s a good and fast service.
Easy to use website
Easy to use website
Awesome prices
Prompt email confirmations and itinerary
HUGE SCAMMMM!!!!!!
HUGE SCAMMMM!!!!!!! They can't even match the price displayed on the web site.
I tried to book a flight but i received an error message. I call to solve this issue. 1 minute after my call them the price increased due to extra fees.

Reply from Studentuniverse
This is the first time I've volunteered…
This is the first time I've volunteered with IVHQ .
These are great prices for the flight..so thank you.
Looking forward to the experience!
Nice first experience and very helpful customer service
I contacted the customer service that is located in USA while I'm in Egypt and they answered very quickly and helped me a lot. Even when the call went down, they re-contacted me themselves. It is a very h helpful customer service. The booking experience is also straight-forward for those who have their first booking experience. Thank you.
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