Writing a review because something amazing happened. I ordered two hair masks, and the delivery was supposed to take 14 business days. After placing the order, I found their Trustpilot reviews, got up... See more
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Review summary
Created with AI, based on recent reviews
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I am still waiting after a month. Its frustrating when you running out of stuff and its taking forever to have them delivered. Their customer team for one is responsive for which they get a star, and... See more
Placed an order, paid with Paypal. Chased up after 2 weeks and got an automatic reply. Chased again, got the same reply. Want to cancel as I wanted the items for a birthday gift and now it's too late.... See more
I finally received the products after more than a month and after contacting the company numerous times. They claim to deliver quickly and promptly but that is a lie. I had ordered from them twice bef... See more
2.0
Poor
173 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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DO NOT BUY FROM THIS COMPANY!!!
DO NOT BUY FROM THIS COMPANY!!!! My order no. is #BWSVUKA130292774 and i still havent received anything!!!!!! they just gave me fake tracking number which i contacted Fedex and they said they cant track the parcel! Just give me a refund !!!!!!!
August 30, 2022
Unprompted review
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I have wrote a review with this…
I have wrote a review with this site,and then I received a prompt their replying on Aug 16th.But I haven’t still got my order.
It passed over one month since I had ordered.
I asked them it again yesterday,so their answer was same as before (Due to the ongoing developing situation of COVID severity in Hong Kong, we are experiencing higher influx of customer messages.
In addition, there are service interruptions and delays, up to 7 business days, for our warehouse operations.)
As follows:(They sent me)
We have been advised that the new stock for the above item(s) will arrive on Aug 20.
The rest of the products are already allocated and fulfilled in your order.
August 30, 2022
Unprompted review
This company is a scam
This company is a scam, do not buy. I ordered in May and until now I have not received my products. I tried to reach them through customer service several times, and every time they wrote that they were sorry and that they were experiencing troubles with the courier and they would get back to me. Still no sign. It's almost September. No money back. No products.
August 29, 2022
Unprompted review
Placed my order 3 weeks ago not received
Placed my order 3 weeks ago. Still not received. Have chased via email and got the Covid message another reviewer received. I'll wait and see whether I get a reply but definitely won't be ordering again from here
August 22, 2022
Unprompted review
Dont buy from them if you need to…
Dont buy from them if you need to return they will tell you to send it by air to hong kong.. they have no phone number and they dont reply to emails
August 15, 2022
Unprompted review
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