SubaruPartsDeal.com Reviews 

389
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the genuine, high-quality products that fit their vehicles perfectly, often at competitive prices much better than dealerships. The ordering process is generally easy and seamless, with fast, timely shipping and well-packaged parts arriving in excellent condition. However, some customers noted slow or expensive shipping, occasionally receiving damaged packages or incomplete orders. A few reviewers also encountered issues with parts not matching descriptions, orders being voided, or questioning product authenticity.

What people talk about most

Product

People report positive experiences with product, often praising the availability of genuine, competitively... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast and timely shipping, with... See more

Price

Customers had positive experiences with price, often noting that parts were competitively priced and offered... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and seamless with competitive... See more

Quality

Customers consistently note positive experiences with quality, often praising parts as original, new OEM, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Finding the part I needed was easy utilizing the website search function. Ordering was seamless. The price of the part alone was $200 less than what the dealership wanted to charge. That didn't includ... See more

Rated 5 out of 5 stars

The parts are genuine, competitively priced and in the mail quickly. Thank you for your service. My only problem was trying to order without the Subaru part number. The site claims I could use some... See more

Rated 5 out of 5 stars

Part was great quality, original. Site easy to use and like that entering VIN ensures correct part is ordered. Appreciate the lower price compared to other sites. Shipping was pricey, but still lesser... See more

Rated 5 out of 5 stars

I was able to pick up several oil and air filters for my Subaru Outback at a very fair price. The items were shipped two days after the order was placed and delivered three days after shipment.


Company details

  1. #34 of 78 best companies in Auto Parts Store

Written by the company

Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

389 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(389)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Looked like a used part.

The PCV valve was fine, but my downstream 02 sensor blue bag was ripped open. The top plastic part of the bag was was completely open and it looked like it was used

September 4, 2025
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

Thank you for your feedback! We appreciate you taking the time to share your experience. We're glad to hear some things went well, but we also understand there were areas that could have been better.

We’re always looking to improve, so your input is valuable and helps us do just that.

Rated 1 out of 5 stars

They Advertise Items They Do Not Have In Stock

I ordered a part. I received an order confirmation on August 20, 2025 saying it would ship in 1 to 3 business days. On August 22, 2025 I received an email that my order was voided because the part has been discontinued and/or is backordered. I am very disappointed that they advertised items they do not have, and they have delayed my repairs.

August 22, 2025
Unprompted review
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

We sincerely apologize for the frustration you've experienced regarding the backorder issue. It's important to us that our customers feel confident and informed when making a purchase.
We appreciate you bringing this to our attention. Thank you for your feedback, and we’re committed to improving your experience with us.

Rated 5 out of 5 stars

Great website

Great website
Easy to find parts on images

Prices were better than dealers near me.
Great communication and fast shipping.

August 14, 2025
Unprompted review
Rated 2 out of 5 stars

Missing parts in the package

Good afternoon. Today I received a package with brake pads. Inside instead of 4 pieces there were only 3 (2 inner and one outer). Also there was no grease in the package. Very bad experience.

August 12, 2025
Unprompted review
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Rated 1 out of 5 stars

Some of the worst customer service possible.

One of the worst customer service experiences possible after my shipment was damaged. It took 2.5 months multiple calls and emails to get them to refund only part of the order that was damaged. I have genuinely considered if they are running a scam on the RMA side by how challenging it was to get them to do anything. Unfortunately, I am still out about $380 from the order due to them refusing to honor the second part of the RMA and completely ignoring me. I would highly recommend to avoid them at all costs.

July 14, 2025
Unprompted review
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

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