SubaruPartsDeal.com Reviews 

389
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the genuine, high-quality products that fit their vehicles perfectly, often at competitive prices much better than dealerships. The ordering process is generally easy and seamless, with fast, timely shipping and well-packaged parts arriving in excellent condition. However, some customers noted slow or expensive shipping, occasionally receiving damaged packages or incomplete orders. A few reviewers also encountered issues with parts not matching descriptions, orders being voided, or questioning product authenticity.

What people talk about most

Product

People report positive experiences with product, often praising the availability of genuine, competitively... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast and timely shipping, with... See more

Price

Customers had positive experiences with price, often noting that parts were competitively priced and offered... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and seamless with competitive... See more

Quality

Customers consistently note positive experiences with quality, often praising parts as original, new OEM, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Finding the part I needed was easy utilizing the website search function. Ordering was seamless. The price of the part alone was $200 less than what the dealership wanted to charge. That didn't includ... See more

Rated 5 out of 5 stars

The parts are genuine, competitively priced and in the mail quickly. Thank you for your service. My only problem was trying to order without the Subaru part number. The site claims I could use some... See more

Rated 5 out of 5 stars

Part was great quality, original. Site easy to use and like that entering VIN ensures correct part is ordered. Appreciate the lower price compared to other sites. Shipping was pricey, but still lesser... See more

Rated 5 out of 5 stars

I was able to pick up several oil and air filters for my Subaru Outback at a very fair price. The items were shipped two days after the order was placed and delivered three days after shipment.


Company details

  1. #34 of 78 best companies in Auto Parts Store

Written by the company

Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

389 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(389)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got what I ordered

Got what I ordered, was able to add it to my Subaru just fine.
My only issue is I didn’t know what color it was until it came in the mail. That would have been nice to clarify online. I have a green Subaru, but the replacement door handle is black. I really don’t mind, especially for the price I paid for everything (and it just being a piece of plastic), but something for the website to consider.

July 24, 2025
Rated 1 out of 5 stars

You sent the wrong wrong part number part number

You sent the wrong part number

July 24, 2025
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

We’re genuinely sorry to hear that your experience didn’t go as expected. Feedback like yours helps us see where we fall short, and we’re already looking into how we can do better moving forward.

Thank you for taking the time to let us know.

Rated 5 out of 5 stars

Extremely Satisfied

The part I ordered was exactly as described and as shown on the drawing for my car's year, make and model. It was packaged well and was undamaged upon arrival. The fit and function was per OEM design.

June 9, 2025
Rated 1 out of 5 stars

Would leave less than one star if…

Would leave less than one star if possible. Ordered three part numbers based on their part lookup. Two were right one was wrong, they would not return the item because I had taken it out of the bag. When I asked how I would know the part was wrong without opening it they hung up on me. If you value any degree of customer support don’t buy here.

July 16, 2025
Unprompted review
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

We’re truly sorry to hear about your experience. It’s disappointing to know we let you down, and we sincerely apologize for the inconvenience and frustration this caused. Your feedback is not taken lightly, and we’re committed to learning from this to ensure it doesn’t happen again.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Received a used part

Received a used part. I could tell it was used because the clip to install it was bent and damaged. There were also marks on the part, consistent with having been previously installed. The part also had the same issue as the part that i was trying to replace. I submitted an rma request — rma took about a week to get back to me. They requested pictures and then told me based on the pictures the part was not used (even though the pictures clearly showed damage — and the fact that testing the part for quality cant be done with pictures). I ended up filing a dispute with my cc company. I will be avoiding this company in the future.

Edit: The RMA team is not the same as whoever replies to these reviews... This morning I received an email saying I was not eligible for a return because the part was electronic. There was no response to the fact the part was used and defective. This company operates on the principle that the customer is uneducated and wrong.
All I wanted to do was fix my car. Not get taken advantage of by a bunch of grifters.

July 8, 2025
Unprompted review
SubaruPartsDeal.com logo

Reply from SubaruPartsDeal.com

We’re genuinely sorry to hear that your experience didn’t go as expected. Feedback like yours helps us see where we fall short, and we’re already looking into how we can do better moving forward.

Thank you for taking the time to let us know.

Rated 4 out of 5 stars

Make sure you have a list and order everything at one time

Received the parts and they worked out fine. Job completed with no problems. Would have been 5 stars, but right after placing the order, I realized I needed one more part. I called to add that part and was told by a lady, I would have to order separately and pay additional shipping. So I decided I did not really need that part. from 5 to 4 stars.

June 27, 2025
Rated 4 out of 5 stars

Part arrived at the time frame…

Part arrived at the time frame expected. It fit perfectly and the price was good. My only complaint was that the box had been torn open on each end by the time it arrived at my door. After careful inspection, I decided to keep it.

June 27, 2025

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