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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers praise the platform for its effectiveness in helping artists get their music heard and connect with curators. Many highlight the user-friendly interface, the quality of feedback received, and the ability to find suitable curators through smart filters. People appreciate the transparency of the process and the genuine connections fostered, leading to playlist placements and valuable insights for improving releases. However, some customers also noted that curator feedback can be inconsistent, with some providing less helpful insights or rejecting music without clear reasons. A few other people also felt that the genre diversity on the website is limited, catering mostly to radio-friendly music, and that some playlists are small or offer only temporary placements.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the... See more

Social media

Users describe ambiguous interactions with social media. Many reviewers find it a worthwhile tool for music... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the site as user-friendly,... See more

Service

Reviewers highlight ambiguous aspects of service, with some praising it as a serious and honest platform that... See more

Product

People report ambiguous experiences with product. Many customers find it a regular part of their release... See more

Based on these reviews

Rated 4 out of 5 stars

I'v had significant success on SubmitHub. That said, curators can be a hit or miss. On one hand there a few who give excellent feedback that could improve future work. Others provide feedback that is... See more

Rated 4 out of 5 stars

The "least worse option" to promote your music online. It's great but it's mostly small playlists and sometime curators don't give you a valid reason to refuse your music (e.g. taste even though your... See more

Company replied

Rated 4 out of 5 stars

It's a serious and honest service, and I really like it. If I had to improve something, perhaps I'd expand the music genres for a more detailed selection and allow users to listen to the entire song b... See more

Rated 5 out of 5 stars

Submithub has been a game changer for the growth of my music career. As a producer and DJ, I've been able to amplify my music to fans. As a curator, its been amazing to hear such beautiful tracks... See more


Company details

  1. Music Management and Promotion

Written by the company

We help musicians connect with curators. Our goal is to make it transparent and easy, but we can't promise guaranteed success. Curators are picky and often to the point. The space is highly competitive and you need to have tough skin.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

A Scam Wrapped in a Business Model

SubmitHub sells a dream to independent artists and delivers nothing. The whole system is built to take money from musicians who just want a real chance to be heard. It’s not a discovery platform. It’s a hustle.
1. Contradictory Feedback That Means Nothing
One curator said my song was perfect but not dark enough. Another said it was perfect but too dark. That’s not feedback. That’s nonsense. It proves most curators aren’t actually listening with any care. They’re just moving through submissions fast to collect payments.
2. Recycled or AI-Generated Responses
The feedback is the same lines over and over. You can see identical sentences from different curators. It reads like it was generated or pulled from a template. SubmitHub will deny it and throw some PR explanation, but try it yourself and you’ll see. You’ll pay to read lines that could apply to any song ever made.
3. Playlists Are Mostly Dead
Most playlists on there have zero real engagement. Many have inflated follower counts but no active listeners. Getting on one does nothing for your numbers. Spotify’s own algorithmic playlists have taken over, and SubmitHub’s network has no real pull anymore.
4. The Business Model Is Insanity
You pay real money for someone to listen to one minute of your song and decide if “the mood fits.” Think about that. One minute. Then they click reject, write two meaningless sentences, and you lose your credit. You’re not paying for exposure or opportunity. You’re paying to be told “not the right mood” after 45 seconds of listening. It’s absurd.
5. It Benefits Everyone Except the Artist
Curators get paid whether they accept or reject you. SubmitHub gets a cut no matter what. The only one who loses is the artist the person actually creating something. It’s a setup that profits off musicians’ frustration and hope.
6. The Whole Thing Is Built on False Promises
SubmitHub hides behind terms like “honest feedback” and “guaranteed listen,” but that’s just marketing language. In reality, the “listen” is barely a minute, the “feedback” is generic, and the system produces almost no real exposure. The company will defend it with technicalities, but the outcome is always the same: artists spend, curators earn, and nothing changes.
7. Even the Ratings Look Fake
Look at their public ratings. Most of the recent positive ones read like scripted PR. You can spot the same tone, the same structure, the same vague “it helped me” language repeated again and again. It’s hard to believe those are real users when the experience of almost every serious artist says the opposite.

October 6, 2025
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hey Danny,

Thanks for taking the time to share such a detailed review. I genuinely appreciate it. I know your experience was frustrating, and while it’s not the same for everyone, it’s important to me to acknowledge your perspective and clarify a few things.

Contradictory Feedback:
It can definitely be confusing to get opposite opinions, but to me that's actually a reflection of the diversity of human taste: different curators genuinely hear things differently. None of the feedback on SubmitHub is generated by AI; it's all written by real people.

Reused or Formulaic Responses:
Some curators have patterns or favorite phrases they fall back on, but again, no AI is involved. If you ever see something that looks suspiciously repetitive, feel free to email me (jason@submithub.com
) and I'll personally review it, refund you if appropriate, and follow up with the curator if needed.

Playlist Engagement:
You’re right that follower counts don’t mean much anymore. That’s why we focus on showing average listeners per playlist: real numbers based on verified Spotify data from artists who’ve been placed. We do our best to make that as transparent as possible.

Listen Time & Process:
While some curators may only need a short time to decide, the average listen time across all submissions is close to three minutes (www.submithub.com/listens
). Every paid submission is guaranteed to be listened to in full or refunded.

Who Benefits:
On average, about 31% of submissions get approved and many artists do see tangible results, from playlist traction to algorithmic boosts. Of course, not every song connects, but the system’s designed to give artists a fair and honest shot.

Promises vs Reality
We try to be upfront: guaranteed listens, honest feedback, and clear data. It won’t work for everyone, but it does work for many, and we’re always trying to improve that experience.

Reviews
We’ve never paid for or solicited fake reviews. In ten years of running this, we’ve relied solely on genuine user feedback. It's what helped SubmitHub to be a better platform over the years.

Thanks again for voicing your concerns, they help us keep the system accountable and transparent.

Jason

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Rated 2 out of 5 stars

Curators often give no response or…

Curators often give no response or generic responses that say your music suits a particular genre that they don't promote or follow - which usually appears on their list of preferred genres that made you submit in the first place

Not worth the money whatsoever, only giving two stars because their support was pretty good

It promises much but needs a radical overhaul and consistent reviewing of their curators, otherwise its just fraudulent advertising on behalf of the curators

October 6, 2025
Unprompted review
SubmitHub logo

Reply from SubmitHub

Thanks for taking the time to share your experience - I really appreciate the feedback, and I'm glad you found our support helpful.

For what it’s worth, when you use premium credits, curators are required to provide feedback or the credits are automatically refunded. We also spend a lot of time manually reviewing and auditing our curators to make sure they’re giving thoughtful, relevant responses and that their listed genres accurately reflect what they promote.

I’ll keep your feedback in mind as we continue improving how the curator side works.

- Jason

Rated 5 out of 5 stars

Big fan of SubmitHub

Big fan of SubmitHub. My music was originally released in 2011 and I never made the effort to reach out to get feedback on it. With my recent re-release, I put the music out on SubmitHub and the input from the community has been so valuable. It’s helped me validate that my music is worthy of consumption and critique, and that my peers can see my vision. It’s a great site.

September 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Where does my music fit in?

SubmitHub has been extremely helpful for understanding where my music fits in. If you feel like you dont know who your target audience is, using SubmitHub can help. Over time, I have realized how to better my approach while leaning into doing exactly what I want musically, knowing the songs will find their home.

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. Absolute waste of my money, and having read other reviews with so many people getting really picky playlist makers who’s playlists sound quite averagely rubbish in my opinion, I believe it’s a set up to scam money from you with no real support at all. I had one nice comment from someone but zero shares. Never heard of any bloggers, ‘playlist curators’ or anyone involved in not sharing content on there anyway. Maybe if they stopped being fussy money scrounging idiots they might be more successful themselves and I might have actually heard of them LOL! So the site likes giving awful reviews so here’s mine: honestly do not bother. Save your money for something else

September 28, 2025
Unprompted review
SubmitHub logo

Reply from SubmitHub

Sorry to hear you had a bad experience. I know it's not easy, and music is super subjective.

We do have a wide range of curators, some with very strong influence, others just emerging. For each of these, you can see where they share, how often they share, and what kind of audience they've got. We're trying to be as transparent as possible so that you can see all that information BEFORE you even spend a cent.

Rated 2 out of 5 stars

Another disrespectful service

Another disrespectful service for desperate artists. Curators can give pretty much any excuse not to add your song. They are very creative when it comes to find reasons not to add it. Way too hard to get an add to a playlist, even if the song and the production is good, they will find a way to turn you down.

August 7, 2025
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hi Randells, sorry to hear that was your experience.

Curators can indeed be difficult to get approvals from, and the competition is fierce. We've tried to make it as easy as possible for you by disclosing how often they share, where they share, and what kind of engagement they get, so that you can make informed decisions about who to send to.

Wishing you the best as you continue your journey!

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Rated 3 out of 5 stars

Still testing if it’s really worth the investment

I appreciate that the team at SubmitHub took the time to respond and show interest in my feedback. That said, I still feel the return doesn’t quite justify the investment, even when carefully selecting curators with high matching scores. I’ll keep testing the platform a bit longer to see if results improve over time, as there does seem to be a genuine effort to listen to users.

September 21, 2025
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hi Vladi, thanks for taking the time to chat to me. Glad I could help you a little bit, even if you didn't ultimately get the results you wanted. Hopefully we can improve it over time!

Rated 3 out of 5 stars

A sad necessity in a world of manufactured scarcity

A sad necessity in a world of manufactured scarcity when this shouldn't exist in the digital space, but nonetheless, helpful to get some exposure to music. Just take your time and don't waste too much money.

September 20, 2025
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hi Kris, thanks for the review. Small and steady is defintely the way to go.

The digital space can be rough at times. There are a LOT of musicians releasing new music every day - if anything, it feels like the opposite of a scarcity!

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Rated 5 out of 5 stars

Submithub is one of our favourites…

Submithub is one of our favourite release tools. Finding the write playlist curators and listeners for each song. The more you use submithub the better you get at finding the right matches for your music. So it may take a couple releases to get the hang of the best way to pitch your songs. But we never release without it now. Highly recommend for any independent labels & artists out there building their fanbase.

September 4, 2025
Unprompted review
Rated 2 out of 5 stars

A waste of money

Genre diversity is pretty much 0 on this website, they only got curators for basic, radio-friendly music. Also the recommended curators kinda suck, you can find better with just a search of a keyword. Plus, the coverage they give is soooo low, unless you submit to a curator with 2% approval rate, and they're never going to pick you. So yeah, nice initiative but bad experience overall.

September 17, 2025
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hey, sorry to hear you had a frustrating experience! We're constantly expanding the genres and currently have more than 260 options ot choose from. Feel free to reach out with suggestions for genres you feel are missing?

Rated 1 out of 5 stars

I have been on Submit Hub for years…

I have been on Submit Hub for years now, and I will sincerely argue that they don't support artists. They encourage artists to purchase credits and have curators criticize artists' songs, whereas the same curators are playlisting less standard songs from top labels. The curators on Submit Hub are careless; they are just there to grab credits from upcoming artists. 1,000,000% SCAM, i pray KARMA meets all these greedy curators

September 17, 2025
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hey, sorry to hear you had a bad experience. The site-wide approval rate is slightly over 30% - people are definitely getting shared, and you can see those stats up front.

One tip is to focus on curators with approval rates of 30% or higher if you want to optimize for success!

Rated 5 out of 5 stars

SubmitHub’s Excellence.

Honestly I was first introduced to SubmitHub about 18 months ago, by my very good friend and fellow artist Pedler. I was a little cynical at first as we all are, especially because I had used services similar to SubmitHub that weren’t nearly close to my expectations. Since I started using SubmitHub my streams have catapulted, as well as my listeners, & followers on all streaming platforms, and my name has become a little more familiar to the unfamiliar. The very easy to use website, detailed, yet super simple specifications make it a breeze through to use. I am really impressed in what SubmitHub has done for me thus far. In the odd occasion there is a specific inquiry, dealing with SubmitHub’s customer service, is like dealing with a good friend not an automated robot or an insipid customer service agent. They truly go above and beyond for their clients! I highly recommend SubmitHub to any artist trying to get their name out there and build their brand.

September 15, 2025
Unprompted review
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Rated 4 out of 5 stars

I'm using free credits to submit my…

I'm using free credits to submit my track for a month now. Zero times it was approved. Reading reviews here, I understand that if I pay, my track will be rejected with the AI-generated comment.
Free DP approves my track at least.

Update: SubmitHub provided me with some Premium points for testing, and using them makes a difference. You can choose a curator with a high submissions rate (for Premium), and your track will be approved. Not sure if it will be listened to though :)
SH support is good at least, so I'm changing the rate.

September 5, 2025
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hi Alexander, thanks for your review.

There is no AI-generated feedback on our website. The reviews here do not say that, either.

Happy to send you a few premium credits so you can see for yourself. It doesn't mean they're guaranteed to share it, but at least you'll see the feedback is genuine, and there is no AI being used.

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