Subway Reviews 1,806

Hi I went into subway at ladybay retail park in Nottingham asked for butter said she would see what she could do
She said she was not able to use the butter
We walked out and the subway worker told me to f off
The man that was sat eating his sub just looked up shocked
I have tried to call but tells me to do it on line
Not good service

I accidentally placed an order at the wrong location on Feb 22, 2026 and have called and visited this location three times. I have also left a message about my refund or getting a replacement sandwich and my call still has not been returned and today is March 4,2026. They do NOT answer the phone again. I sure hope one doesn't have to get a poster board and stand outside and protest about my money. This is stealing

Also that store manager is very disrespectful and RUDE and very unwilling to help. Any manager that tells a customer it's your fault and not mine should not be running any store.

Ms. Krystal always gives exceptional customer service as well as her remaining staff! I love all of them.

95 Saginaw Parkway Cambridge ON. 6” Chicken Terriaki online price $8.39. Most other places $8.09. Here in store they post $10.99 Seems there’s no national pricing control. I have always enjoyed Subway but. O longer trust them.

I ordered a footlong meatball sub and I got a 6 inch that I could not tell if it was chicken, turkey, or tuna. Too much dressing and it was disgusting. The package had been opened. Lei delivered it then told me she had to bring what the restaurant gives her. So the receipt on the bag was not looked at and claimed she could not see it. The bag was torn open so this driver obviously did not look at anything. I can't get replacement or refund. I want to sue all of them for robbing me. Delivery of food is expensive and then this. They should be ashamed!

I regularly get a sub at the langley 200th and 72 ave location on Thursday mornings. The staff remembers my order and are always friendly and curtious. Thanks for being awesome 👌

Received a chicken bone in my meatball sandwich.

Visited for first time Subway Beehive Cambridge 28.2.26
The food was good so was the service
However the one toilet they have was disgusting. The bin overflowed with disposable nappies. The sink and floor was dirty and the whole room needed a deep clean. A shame as it let the Subway down.

First the store was busy and there was only one worker. The worker was complaining that he hasn't had any time to stock the counter for the sandwiches. Also he said that management doesn't care he works alone. He also said that the company hasn't sent them any inventory. I waited about 40 minutes from start to finish. The quality of Subway has been declining since COVID-19 and now it's at it's lowest. The sandwich I had was one of the worst sandwich I ever had. The Italian bread was stale and very tough. The meat had no flavor at all. Subway compared to Jersey Mike's, Jimmy John's, Jason's deli in my opinion Subway is at the bottom. Also what I noticed is no matter what Subway you go to they all have about the same problem. With today's market corporations have to stop being so concerned with profits forget about quality and consistency. I don't think I will be going back to Subway because I have a lot of better options.

Terrible experience at the pleasant hill Iowa subway, I was in there minding by business waiting in line. And behind the counter I heard one of the workers make a racist joke about black people infront of a black co worker. The gentleman was a white male saying the (N-word) infront of the black co-worker making jokes with it. On top of that the female manager was right there too and she didn’t say anything about them to stop it. To make it even worse im 98% sure I heard the gentleman who was saying the (N-word) call the female manager (Mom). So there is a worker saying racist jokes about people of color and ontop of that the mom is the manger and she didn’t say anything.

Someone had given us a Subway gift card and we tried to place an order online. Apparently, Subway doesn’t honor any deals that they have if you are ordering online. The app wouldn’t take our gift card and it wouldn’t let us pay any other way.
We ended up going to Subway in person, which was also a waste of time. The manager was no help and we ended up wasting 45 minutes there.
Don’t get Subway gift cards! They have the worst sandwiches and service. If I could give less than 1 star I would.

If I could No stars I would. This company is a scam. Please be warned. If reading this customers, stay 100% clear of this scam service. Not high speed, continuing loading and if you want to watch tv after 5, count on unplugging tv and router average of 9 times first. If you are a customer who cast from your phone, unable to in certain spots of your home or apartment. When they offer you a WiFi connection extender it doesn’t work either and then you have to fight to have a tech come. They will continuously as you to do the troubleshooting. This company is really, really bad. Don’t just take my word Please google. Absolutely terrible service and forced on us by property. Two stars or less on all platforms but as platforms are stating, they are now using bots to help their reputation. Stay clear

I tried the new Protien wrap. The picture looked great! One slice of cheese, good meat portions, 2 small tomatoes and 2 pepper rings. I don't eat lettuce and when I asked for more vegetables, I was told that I could subtract, but I could not add anything. Great idea, lousy implementation.

Subway was running a special. Every 4th sub is free. So on Jan 28th I ordered 2 subs an 2 cookies. An the app showed the 2 I ordered towards the 4. On Feb 12th I ordered 2 more. An it showed the 4th one was going to be free until I paid for my order as soon as they got their money the app flipped back to I only had credit for 1 sub. When I contacted customer service because on my last order I should have only been charged for 1 according to the special. They informed me their was apparently a problem with my installed app an gave me some stupid things to do to fix it. When I replied to the email a second time an informed them to look at my account an they would see I had ordered 4 an should refund my money for 1 of the subs. The never responded until 2 weeks later then informed me since I never responded to them they were closing my complaint. Really never responded. So if $6 is that important to them go ahead and keep it. I will never order from them again an I do order at least once a month. So the 4th free sub was a scam. To get people to order more. But now they have lost a customer for life. Jimmy John's is way better anyway an so if firehouse subs

I visited the Liverpool Road, Great Sankey, Warrington store this morning around 11am. I had a large order of 12 subs. The staff member was working alone and honestly was amazing. I didn’t catch his name but he organised it all, was so proactive and even remembered each sub 1 by 1. He went above and beyond under pressure and was so positive and helpful throughout. We were in there probably 20 minutes at the most which for someone making all those subs themselves (and toasting them) and taking payment is amazing, please give this person the massive recognition they deserve- I can’t get over how brilliant they were. Also- each sub was perfect! Thank you so much

This place is horrible for online orders. It's like charge me for extra vegetables. I'll pay, but they don't instead. You ask for extra black olives and they give you 4 or 5 on the sandwich unless you're watching them make the subway in the store when you order online. This company is horrible, putting the vegetables and extra toppings on the sandwich attention. Subway workers, you're not actually paying for the vegetables. You're just putting them on the sandwich okay
I mean, why do people think that you're gonna have to be deducted? Pay if you put an extra black olive on someone's sandwich is beyond me. This
Place highly recommend going inside the store to order not online.Horrible online service

I miss eating crunchy chocolate chip cookies… Lately, everytime I go to eat at any Subway restaurant I get very soft cookies which I hate. Feels like they’re not fresh cookies. Please, bring back the crunchiness. 🙄

Subway Wellingborough Rd Northampton. 2 orders via Just Eat. 1 was 1.5 hours late. I cancelled the other today after it was over 3 hours. Late. There is something seriously wrong with this store.

Subway at Glebe Hill Shopping Centre in Tasmania is very poorly managed. Almost every time I visit this store, they are "out" of one or more major ingredients, and this situation appears to be getting worse. On one occasion, they didn't even have any bread rolls. Today, there was no tuna, no cucumber and it looked like their stocks of other ingredients were low. I would normally just order something different - but today I walked out and went to a sandwich bar a couple of doors from them for my lunch. The staff at this store are generally pretty good - it is poor management letting this business down.

Terrible I just ordered 3 Philly Cheese for my family and the Sandwich was awful the steak wasn’t steak and no mushrooms on the sandwich the bread was horrible hard and chewy Subway tried to cover up the fact that there were no mushrooms extra cheese and the steak was horrible save your money because I just wasted mine on Subway Bull Stuff and I want damn refund. I will never spend my money on Subway ever again.