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Welcome to Summit Coffee. We're nationwide suppliers of all things coffee. Family-run, we take great pride in excellent customer service and we're extremely passionate about coffee. We delivery a wide range of products nationwide and offer free next working day delivery on orders over £60.
Unit 28 Hawthorn Road, BN23 6QA, Eastbourne, United Kingdom
3.9
16 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Thank you so much for an amazing service, food and friendly chat. After a birthday celebration weekend we ended our frivolities with a fabulous breakfast before our long journeys back home to York. Age group, 13 week old baby ,children age 4 and 8, parents and grandparents all catered for. We will certainly come here again 😊👍
Really easy and very happy with the purchase thanks
I’m very disappointed. I ordered a 1kg bag of summit coffee on March 2nd. When the bag arrived it was already expired! The expiration date on the bag was Feb 19th! I would like a refund right away as the bad was 2 weeks expired before I even placed my order!
Reply from Summit Coffee
Hi Jackson, I’m really sorry about this, and I completely understand your frustration.
This was a picking error on our side and it shouldn’t have happened. As soon as we were made aware, we sent a replacement out straight away. Please keep the bag you received as well, with our apologies - they are still okay to use as its just a best before date.
Given we acted straight away to put this right, a 1-star review doesn’t really reflect the service you’ve been provided. Once the replacement has arrived and you’re happy, would you consider updating your review to reflect the resolution?
Thanks again for flagging it, and sorry for the inconvenience.
5* this coffee is the best I've ever tasted. I make the order on line and the granules are sent to me forthwith. I always make a Milkie latte with the coffee and it is amazing x you can either have it weak or strong and it hasn't got the bitter taste that some coffees have. I have the South American instant coffee blend. I first tasted this at our favourite Indian restaurant, I raved about it that they gave me a packet and the name of the company.
You sincerely will love this coffee, wether made with just water or just milk or a mixture of both you will not be disappointed, the taste is amazing, the customer service it brilliant too, you won't look back.
Delicious coffee and really yummy fun seasonal drinks when you’re feeling like a sugar rush! I usually hang out and work from one of their locations and always get a pastry or muffin to eat (also delicious). I do have some issues in the app sometimes with ordering, but that just means I end up ordering in person and hanging out vs taking it to go. Plus the local art inside is really fun to look at while you wait for your order.
The coffee is amazing. The time from ordering to receiving is swift and seamless. I only buy my coffee from these guys now. Really recommend.
It says light roast, but is obviously a dark roast. Quality of the beans is really poor, definitely not recommend
Reply from Summit Coffee
Thank you for your feedback, and I’m truly sorry to hear about your experience. We always aim to provide high-quality coffee, so it’s disappointing to hear we missed the mark this time.
To help us look into this further, could you please let us know which blend you purchased? We'd like to better understand what went wrong and make it right.
Looking forward to your response.
Kind Regards,
The Summit Coffee Team
It's just amazing coffee... I bought some randomly in TX MAXX, I could smell the quality then and there, best coffee I've had in a long time!
Reply from Summit Coffee
Thank you so much for your wonderful review. We're thrilled to read your feedback, and that you love our coffee as much as we do! Best wishes, Team Summit.
Friendly & helpful people and our Mocha Brazil is great!
Reply from Summit Coffee
Thanks so much for your kind words! We're so pleased to hear you're a fan of our Mocha Brazil and had a good experience with the team — we’ll be sure to pass it on. Best wishes, Team Summit.
Order arrived very quickly from placing it. Consider therefore that company is very efficient.
Reply from Summit Coffee
Thanks so much for your order and feedback! We're glad to hear your order arrived quickly — we always aim to provide a smooth and efficient service. Appreciate you taking the time to share! Best wishes, Team Summit.
Good value, nice selection, delivered quickly. Will use them again
Reply from Summit Coffee
Thank you so much for your order and for the great feedback. Delighted to hear you'll be ordering again — we look forward to it! Best wishes, Team Summit.
Great company - order coffee machine & grinder and was delivered on time - easy process start to finish , thanks guys
Eureka Mignon zero,
Great product excellent customer services with a fast delivery. I would definitely recommend Summit Coffee.
Reply from Summit Coffee
Hi Carl. Thank you so much for your order and lovely review. This is so nice to hear! Best wishes, Summit Coffee.
I ordered my goods and I got my goods . Why this constant need to be judged? If there's a problem I'll complain. So annoying.
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